AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1202 results found
-
Give us a whitelist
I'm tired of pulling the same friendly senders out of the Spam folder, and your system doesn't learn when I keep marking them "Not spam." Time to join the 21st century.
282nd rankedIf you mark a message Not Spam using one of our clients once, that sender will no longer land in the Spam folder. Is there a chance you're using a 3rd party app - perhaps one with its own filters?
-
Improve the parameters of your search function for inbox/mail
The search function is currently very inefficient. I am trying to get rid of SPAM in my inbox so do a search for it and it tells me "nothing to see here" for search result(s) however when I go to my inbox, I'm finding emails from the places/people that I just did a search on with no results. It clearly is NOT working the way it's suppose to. Not to mention, having the search for both "mail" and "web" in the same search area is very confusing, and I think might be A factor in to why it isn't working…
329th ranked -
Undo button
I accidentally deleted much of the email I was composing. But, with no 'UNDO' button, I couldn't retrieve what I just lost. Why don't you offer such a common command with Aol Mail? I had to try to remember what I had written and retype it. Bummer. Shame on you!
480th ranked -
I am ******* tired, of this two steps verification. I asked, long time ago not to di it.
This 2 step verification, was disabled after I complained, a couple of years ago. Now, is back. If so, I will be forced to change mi account, and switch to another provider.
282nd ranked -
********* and your bogus SECURITY CONCERNS
********* and your bogus SECURITY CONCERNS
393rd ranked -
get rid of auto **** up
do not instantly change what I write I may actually be ******* correct.
393rd ranked -
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
393rd ranked -
please go back to the system you had 3 days ago
go back 3days the new setup is lousy
480th ranked -
Why the **** am I being FORCED to use two factor authentication? This is complete nonsense.
Insulting and ridiculous.
329th ranked -
SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
221st ranked -
393rd ranked
-
Select and delete multiple filters at one time.
Select and delete multiple filters at one time.
644th ranked -
Need the email count of each folder that used to exist in previous versions. Please provide email count.
Gmail gives an email count for each folder. AOL should provide an email count of each folder. I don't understand why this is not provided. In previous version an email count was provided.
480th ranked -
Let me change the message notification sound like apple does. I do not like the default sound and there appears to be no way to change it.
Option to Select from message notification sound from list of sound options.
480th ranked -
Everytime I reforward an email a new margin and line appear to the left - THIS NEVER EXISTED MONTHS BACK!
Everytime I reforward an email a new margin and line appear to the left...REMOVE MARGIN LINES THAT ARE CREATED EVERYTIME YOU FORWARD AN EMAIL - oit narrows and distorts the original email
329th ranked -
Vastly expand the real time dictionary and add functionality to add to it.
Hello and thank for considering what should be a very, very, very simple automation issue. That being the roundly insufficient automatized "dictionary" during email composition.
On top of not finding what should be simple words for a reasonably expanded vocabulary, there's no option to add what you had to search out to make sure you're not going crazy; agian, over a simple word like suss.
Thanks again.
909th ranked -
access email saved on my pc without aol desktop gold
An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.
480th ranked -
message layout
put attachments on top of message
64th ranked -
LET US REVERT BACK TO THE OLD (BETTER) AOL.
How long are you going to BLATANTLY IGNORE that your TOP complaints are all asking the same request....
329th ranked -
How to improve AOL email preferences options
Dear AOL, I am unable to cancel or remove the top searched email in my AOL account. When I an in email and go to the top search bar under "email", I am unable to remove the top used emails I corresponded with. Alex at your help desk has been working on this for 1 hour and 20 minutes and exalted it to senior technician and they are having issues. Please see that something is amiss and the option to delete or remove is not coming up. Please help. Thanks you very much and Alex has been working very *******…
909th ranked
- Don't see your idea?