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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. I cannot copy and paste from Word documents properly in the new AOL format.

    When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…

    84th ranked

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  2. Your new email look, especially with the ads are horrible. If I wanted a Gmail look I would have kept my gmail. Please revert to classic.

    Your new email look, especially with the annoying ads are horrible. If I wanted a Gmail look I would have kept my Gmail. Please revert back to the classic ad free look that prevents me from taking on a Gmail account.

    133rd ranked

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  3. ******** AOL

    REVERT TO CLASSIC

    41st ranked

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  4. Select and delete multiple filters at one time.

    Select and delete multiple filters at one time.

    886th ranked

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  5. Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.

    Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried

    580th ranked

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  6. Holiday themes

    PLEASE, PLEASE bring back the holiday themes for AOL. Mail. There are only 13 to choose from, and only seasons. I miss the cute trees and snowmen and Thanksgiving and Halloween choices.

    133rd ranked

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    1 comment  ·  Admin →
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  7. I've just spent about 30 minutes on the phone with Alex, who has been great! She tells me there is nothing that can be done!

    When you "upgraded" the system last year, whenever I wanted to open an attachment to an email, that attachment had to be downloaded to my download files. BIG PROBLEM!! I now have HUNDREDS of files in my "Download" files I don't want, don't need, and can only delete ONE BY ONE. This is insane!!!! This change is a total DOWNGRADE and must be REVERSED as soon as possible!!!

    Thanks, ****@aol.com

    340th ranked

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  8. NEW AOL MAIL FEEDBACK

    I like the old format. It is easy to work with. Old format was friendly and easy to work with.

    43rd ranked

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  9. stop erasing additions to draft, mistaking as already sent

    try adding to email draft, but system erases, notes already sent. NOT sent. Suspect system mistakes reference recent other emails to same destination, same topic. Need fix problem with AOL email system.

    422nd ranked

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  10. mail format

    When sending and responding and then responding again, multiple times, on the screen a line down the left side appears. And then with multiple emails, another line and another line, etc appear. This takes up too much room on the left side of each email. Please either remove this feature, or make it an option in the settings.

    580th ranked

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  11. What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N

    What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!

    98th ranked

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  12. CHANGE FONT

    THE FONT SUCKS & THERE'S NO WAY TO CHANGE IT IN SETTINGS!!! :(

    340th ranked

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  13. INCREASE THE SIZE OF ATTACHMENTS

    increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB

    123rd ranked

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  14. Datenschutz

    Nicht mehr jedes mal identifizieren

    580th ranked

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  15. This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?

    Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?

    190th ranked

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    1 comment  ·  Admin →
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  16. 580th ranked

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  17. Why are the new font color choices so pale? They are almost unreadable and don't provide any contrast with the usual black font. Useless!

    Bring back the old clear, strong color font choices. They were easy to read and provided clear contrasts with the usual black font. These new pale choices are almost unreadable and therefore useless!

    217th ranked

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    1 comment  ·  Admin →
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  18. Go back toi the way it was

    I don't like this new format. The way the older system was set was easy and quick for me to use. I am not impressed by this change. Please set it back/

    44th ranked

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  19. Darken the words in our emails - why are they so light?

    Darken the words in our emails - why are they so light? Your email is very hard to read even for a younger person. Darken the density please!

    580th ranked

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  20. Calendar not functioning - cannot edit or add events

    My Calendar not Functioning cannot add or edit event

    422nd ranked

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AOL Mail Norrin

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