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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1521 results found

  1. 722nd ranked

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  2. reduce the hurdles to reaching one's email account.

    It now takes me five clicks to reach my email, whereas it used to take only 2-3 clicks. Why????

    1022nd ranked

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  3. Contacts deleted.

    I want AOL. to make available removal of old contact messages without having to do it manually!

    1022nd ranked

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  4. AOL BLOWS GOATS !

    NOTHING WORKS ON THIS ******* SITE!! MORE BS FROM AOL TO GET YOU TO UPGRADE !

    1022nd ranked

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  5. Feedback Not Found!???

    WTH? Tried to post about the verification code problems and I get "FEEDBACK NOT FOUND"! Fix the code probem so I don't need to hit "RESEND" and fix the feedback page so all comments are posted

    1022nd ranked

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  6. Stop putting mail from USPS in Spam along with the other 100 I get every day!

    Stop putting mail from USPS in Spam along with the other 200 i receive every day. Pathetic.

    1022nd ranked

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  7. I am unable to use my Windows emoji on the "body" of my AOL emails.It will work on the "Subject" line. It also works on gmail. Help pls

    I am unable to use my Windows emoji on the "body" of my AOL emails. It will work on the "Subject" line. It also works on gmail. Help please!

    1022nd ranked

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  8. this is from Rewrite

    this is test from Rewrite

    1022nd ranked

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  9. I need back the sound: You got mail when i go to my Inbox.

    I have read evrything but I still can not ge back the original sound: You got mail.

    1022nd ranked

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  10. AOL Help

    I have invested in online protection to the tune of 14.00 a month. Sense then, I am seeing changes that I hate, it takes forever and a day to get verifications from mostly used merchants, or I don't get them at all. What is going on guys???

    1022nd ranked

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  11. all my new mails are going into the recently deleted folder. why?

    all my new mail is going directly m the recently deleted folder and ot new mail. New mail folder is empty? Why

    1022nd ranked

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  12. Follow up when you say you will

    Waiting over a month for support to contact me

    1022nd ranked

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  13. Expéditeur bloqué mais je continue à recevoir ces mails de demande de rançon

    J'ai déjà reçu une 10 de mails du même expéditeur qui me réclame une rançon, je l'ai bloqué mais je continue à les recevoir, pourquoi aucun signalement n'est fait, vous devez bien avoir des liens avec google pour faire un signalement, le mail qui me harcèle est ;
    johngreen67947@gmail.com

    1022nd ranked

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  14. 1022nd ranked

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  15. Remove check mark from stay signed in box on account sign in page

    I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?

    56th ranked

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  16. daily ad orientation

    The ads at the top of the e-mail page are bad enough, but what is with the ads now showing at the bottom of the e-mail list each day? There's no way to delete them.

    1022nd ranked

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  17. 1022nd ranked

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  18. Can Not Leave News Comments.

    You are owned by Yahoo. I go to the News Page on AOL run by Yahoo. For the past Three or More years I have been Blocked from leaving Any Comments . For example, if I leave a comment like, " What's Up ?"... within 2 minutes it is Blocked & taken down. The ONLY time I have ever used Foul Language was after Years of being Blocked & knowing the moment will Not Be Posted. This was only after not getting ANY solutions from your tech people, who do try to help, but come up with no answer.

    17th ranked

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  19. Ridiculous that Chat Support cannot see Open Support Cases

    Had a Support Case by phone last night that I eventually solved - myself.
    -Am on hold waiting for an agent - even though I am supposed to have premium support.
    -So, I decided to try to Chat to have a Support Agent make a note under my case number that I had solved the issue.

    Chat said that they could not see prior Chats.
    i questioned that and she said she could not see prior case numbers either (despite my providing her my case number.
    THEN - when I asked her to forward my concern that she could not…

    722nd ranked

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  20. stationery

    THANK YOU and HOORAY for restoring the STATIONERY option for the COMPOSE email function. I am OVERJOYED to have it back as I use it constantly. I am a Communications Coordinator for my church and also my country club golf league. I am lost without STATIONERY as it is the crowning glory and inspiration for all my emails, flyers, invitations, notifications, meeting minutes, announcements , etc. .... you get the idea. I've been an AOL client for 36 years, and I LOVE this product. The ability to use STATIONERY makes all the difference in communication. A picture is definitely worth…

    1022nd ranked

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AOL Mail Norrin

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