AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1351 results found
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EMAIL PREDJUDICE
Why doesn't AOL close my Verizon email address with as much respect/responsibility as it does my AOL email?
970th ranked -
Fix the problems submitted. Don’t just post them! Allow domains to be blocked as spam!
Fix problems submitted. Don’t just post or combine them and do nothing about them. Allow domain names to be blocked as spam. I get about 50/day from the same Domain and can’t block them. I’ve had AOL FOREVER, but am about done with wasting so much time per day deletig spam.
140th ranked -
ALL of my emails are gone, but I signed in recently! So many memories of my dead mom, GONE. Thanks, AOL.
I had NO IDEA that my AOL emails would be deleted if I didn't sign in in 12 months. Except, I DID. I signed in recently to retrieve documents I needed for something, so there is NO REASON for why my emails were deleted.
So many memories of my dead mom, GONE. Thanks, AOL.
970th ranked -
Search options
Why do you keep elimating more and more search options for the mail box. Now its only down to newest and oldest. This is terrible and need to put back what was there before especially relevance sort option.
970th ranked -
will not land on new mail
I do not know what you did. I used to open aol mail and the new mail tab would open. Now every time I open my mail, it goes to recently deleted. I even went into settings and selected new mail for my landing page and it still does this. This is absolutely ridiculous and not user friendly. If this is your idea of settings that are easy to use, why should I pay more for even more aggravation.
970th ranked -
970th ranked
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WHY ARE MY EMAILS IN DAY/WEEK GROUPS?
Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…
7th ranked -
651st ranked
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Do not like the default font
Dneo not like the default font
1345th ranked -
Fix the Signing in Process
Why has the sign in process gone to pot? I used to select for a phone verification by call or text and it was virtually instant, now the call to me never works, and the text option doesn't work properly I have to wait for 60 seconds to request a RE SEND CODE then it works eventually, This is very frustrating and poor by past AOL standards.
970th ranked -
BUG with deleting emails
Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.
Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.
This is annoying - and I would like to see this bug fixed. Thank you.
970th ranked -
I cannot download Emails after Thunderbird updated to V 139.
AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!
970th ranked -
delete more than a 100 at a time
i dont have time to delete over 50.000 emails,, have option delete from date to date,,
970th ranked -
SOMETHING HAS CHANGED WITH DISPLAY
i need help with a new problem on AN AOL STORY when i CLICK ON A STORY THAT HAS PICTURES THE PICTURE NOW HAVE STOPPED APPEARING I HAVE TRIED TO GET HELP FROM AOL BUT DO NOT UNDERSTAND HOW TO CORRECT THIS NEW PROBLEM AND I DON'T KNOW WHY THIS CHANGED OR HAPPENING CAN YOU PLEASE CORRECT THIS PROBLEM THANK YOU FOR YOUR TIME
970th ranked -
I am requesting a new feature: grant "view/read only" access.
I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.
970th ranked -
WHY take away sorting by sender? It's an amazingly useful tool for skipping and deleting the trash!
Sort by sender is the best tool for dealing with trash. When I am overwhelmed with **** e-Mails or just when I need to search for an important email from one party, it gives me time to sort and prioritize.
651st ranked -
All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.
All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK
970th ranked -
970th ranked
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block mails without sender
Bitte E Mails ohne Absender direkt blockierenund löschen.
651st ranked -
delete all
I am unable to DELETE ALL emails when I click on "Delete all messages from this sender" option. The application does not delete anything.
970th ranked
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