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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1263 results found

  1. Search SPAM

    I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.

    206th ranked

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  2. 945th ranked

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  3. Poor contact list software, aweful!

    Poor contact list software! Can't edit a "list"
    of contacts
    ...and who wants to vote on an "idea"! what a joke, just fix the dang contacts software!

    945th ranked

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  4. provide email storage usage report

    Provide email users a link to display the storage usage of an email account. Providing a % usage of the allocated storage space.

    945th ranked

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  5. Get rid of the tabs that open after clicking on email please.

    When I click on an email, the right side opens up to add contact & I do not like this. I preferred the stacking of add to contacts, calendar, etc.

    945th ranked

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  6. Spelling Check is a joke. it is not working as it is meant to be.

    Spelling Check now is a joke. It does not work as it is meant to be.
    Aaron Stieglitz

    945th ranked

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  7. AOL you are top professinal to colect JUNK mail everyday and you share with your customes ???

    AOL now I know you are best friend with Mr.JUNK and you share with AOL customer everyday

    660th ranked

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  8. my aol mail will not load, do I NEED a aol application to load?

    My AOL MAIL will not load, do I NEED an application to load it. Ive been down for over a week now,? please help!!!

    945th ranked

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  9. AOL IS NOT HELPFUL AT ALL. THEY ARE NASTY! THE PEOPLE THEY HAVE WORKING THERE ARE HORRIBLE AND NO HELP AT ALL.

    I would try giving the few people who still use aol some actual help when you service is NOT functioning. I bet you guys do this on purpose in order to get your customers to pay money. Since we have had no support from aol we are working on recovering our emails and switching to Gmail. Good job aol.

    410th ranked

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  10. Can't respond to your email request because I don't use X or Facebook.

    It's too difficult to give feedback. AOL responded to a post I entered here with a request that I contact you via X or FB, but I'm not on them.
    Also, I don't want to pay to speak to an agent bc of a problem on your end.

    1256th ranked

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  11. Various "Star" colors

    Please allow for different "Star" colors I may star a message that may be regarding one topic - vacation versus another msg for a book publication. Since a star is only one color I can't filter out just the starred messages regarding one topic.

    945th ranked

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  12. Content of Saved Emails Disappears

    The body content of saved emails disappears upon sending, even though the content displays at the time of sending. Please fix this deceptive fault with the new AOL mail.

    945th ranked

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  13. Body of Saved Emails Disappearing Upon Sending

    The new AOL Mail continues to delete/remove the content of emails that have been saved before mailing when the email is sent. This occurs despite the body of the email displaying at the time of sending. Please fix this deceptive process.

    945th ranked

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  14. PLEASE,

    I WOULD LIKE TO SEE ALL EMAILS

    945th ranked

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  15. open all attachments without having to restart aolmail each time

    every time I have more than one attachment, even if it is in same email I have to close the aolmail than reopen to get the next attachment. This is extremely frustrating and time consuming. I have had this same email address for about 30 years and really don't want to have to get a new provider as I really love aol and loyalty and really do not want to change provider.
    Please help
    Thank you

    945th ranked

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  16. Change picture of the pedestrian looking guy to something beautiful!!!

    Change the picture on the opening page to a beautiful nature image. perhaps a magnificent tree.

    945th ranked

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  17. Pleawse see below relating to contacts

    Listed contacts do not come up automatically, but "related contacts" who are totally unfamiliar to me pop up automatically all the time.
    Please correct automatiuc pasting of people on the contact list and get rid of the "related contact" option.

    660th ranked

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  18. I would like the "reading pane" to extend all the way to the right margin.

    I would like the "reading pane" to extend all the way to the right margin. My emails are cut off on the right. When I clicked on settings they dropped down to fill in that space on the right. I would like my emails to display all the way in that area instead of being cut off. I would like more display options. I would like to be able to arrange the inbox according to "Date" or "Subject" or "Sender" etc like Outlook does.

    945th ranked

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  19. Stop the spying censorship in the messaging for stories.

    Stop the spying censorship in the messaging for stories.

    346th ranked

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  20. Eliminate monogram-style initials before email addresses

    The circles with stylized initials before each email in lists and when sending emails is useless, takes up space, and makes it impossible to highlight and copy or delete email addresses from an email.

    410th ranked

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AOL Mail Norrin

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