AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1405 results found
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Get rid of the ad at the top of new emails!
Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.
19th ranked -
Stop wasting time.
CHANGE TO UNLIMITED BLOCKED ADDRESSES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!967th ranked -
Email improvement
I am now getting ads (Wayfair,etc) right in the middle of my regular emails. They look like emails except they don't have the little box to the left to delete them or report them as spam. Why is AOL doing this and how can I NOT have these ads included in my inbox?? Please stop this practice.
967th ranked -
JUST FIX IT
EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!
CHANGE THE BLOCKED EMAIL TO UNLIMITED!!!!!!!!!!!!!!!!!!!!!!!967th ranked -
WHOSE BRIGHT IDEA TO GET RID OF BASIC MAIL...YALL ARE ALL FOOLS
HATE NEW AOL MAIL
967th ranked -
GLAD TO SEE AOL RETURNING
WELL ALL THE PHOTOS FROM THE PAST THAT ACCUMULATED, NO WAY TO DELETE THEM. THERE IS A DELETE OPTION @BUT THEY CONTINUE TO POP UP, CALLED N TALKED WITH JOHN IN SUPPORT, HE WAS VERY HELPFUL BUT SAID THERE DOESN'T SEEM TO BE A WAY @ PRESENT TO DELETE THEM. THANK YOU AND GLAD TO SEE AOL BACK IN THE GAME. LARRYBENNETT
967th ranked -
WHERE is the Standard email setting????
Where is the standard email settings? I do not like when deleting multiple emails that it may check 100 than check 180 or more. I LIKE the standard setting for that.
967th ranked -
AOL Mail is difficult to access with MS Edge and blocks multiple attempts.
Eliminate the hurdles imposed to sign on to AOL Mail in MS Edge.
967th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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missing attachments in email messages
Email attachments over a period of time disappear in email message, and in messages with multiple recipients, or just show file name but does not show the actual attachment.
967th ranked -
What has happened to the text accompanying the pictures on the Welcome screen. I don't want to have to click on a picture that has no meani
The Welcome screen lacks text accompanying the pictures with related stories. I don't want to have to click on each picture to discover the content. It is a waste of time to have to do that. All articles don't interest me so I click through them and only read the ones that I want.
967th ranked -
DRAFTS: Why do they copy themselves continually and why is there such a delay in sending them???
STOP SCREWING UP MY AOL!!!!!!!!!!!
967th ranked -
Seller Fraud on 3/17/26 I placed an order with MARNEIC Confirmation#GLA8CLLXJ $59.46 Paid via ATM card I have tried numerious times to cont
on 3/17/26 I placed an order with MARNEIC Confirmation#GLA8CLLXJ $59.46 Paid via ATM card I have tried numerous times to contact the company no results. There is also another company selling the same Item and after contacting them was informed that the order was not placed with them.
Any help would be greatly appreciated
Thank you in advance
Loren Fitzgerald President
Americaltc@aol.com967th ranked -
Invalid email when copy pasting from a website
I just copy pasted a company email and I was getting an error message that said invalid email. I was able to get rid of the error message by typing the email instead.
967th ranked -
Mail Filters
AOL can improve Mail by making the rules governing email Filters easy to find and easy to understand. Specifically, it would be very helpful if AOL Mail users knew how many criteria are allowed in each "FROM/contains" section. Without guidance, the user is forced to choose between creating a New Filter for each criterion (for example, in the "FROM/contains" section) and using multiple criteria separated by commas or another delimiter.
967th ranked -
when im calling AOL the recording is not catching the first 3 letters of my email
when I'm calling AOL the recording is not catching the first 3 letters of my email add.
967th ranked -
FIX IT!!
EVERY DAY UNTIL YOU FIX IT. CHANGE THE SPAM BLOCKER TO UNLIMITED!!!!! CHANGE IT!!! FIX IT!!!! DO YOUR JOB!!!!!!!!!
967th ranked -
There is no way to sort by sender, or anything else for that matter. I could do that with the prior version, but now I cannot find it!
Update to be able to sort by sender, sort by date, move email into appropriate folders, and so forth. Right now, users cannot do anything in the latest version of AOL Mail, so that is not an improvement. Very antiquated!!
967th ranked -
FIX IT
CHANGE BLOCKED EMAILS TO UNLIMITED. EVERY DAY UNTIL YOU FIX IT!!! SUCH A SIMPLE REQUEST, YET AOL IS REFUSING TO DO IT TO HELP THEIR USERS.
FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
967th ranked -
Better screening of advertisers!
On AOL emails, I just clicked on Laurel Jacobs Ad 'Waldwick Seniors Turn to..." by mistake (at the top of my list of unread emails) and got a security virus scanning Alert that it prevented my computer from getting a virus! You sell tools to maintain the health of computers - right? Why would I ever depend on one of your products when you are the ones creating risks?
967th ranked -
addresses with @hotmail.com get bounced back, please fix
allisonsaunders@hotmail.com:
550: 5.7.515 Access denied, sending domain VERIZON.NET doesn't meet the required authentication level. The sender's domain in the 5322.From address doesn't meet the authentication requirements defined for the sender. To learn how to fix this see: https://go.microsoft.com/fwlink/p/?linkid=2319303 Spf= Pass , Dkim= Fail , DMARC= Pass [SA1PR11MB6736.namprd11.prod.outlook.com 2026-04-07T14:22:26.894Z 08DE90A041977170] [SA9PR13CA0002.namprd13.prod.outlook.com 2026-04-07T14:22:26.894Z 08DE93791D2961D5] [SA2PEPF00001507.namprd04.prod.outlook.com 2026-04-07T14:22:26.900Z 08DE8F3910566B09]967th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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