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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1267 results found

  1. Your changes make it impossible to scan my emails and know who sent them. Need much more room for content and less borders!

    All other dislikes aside, one cannot scan the email list and determine who the sender is. Terrible.

    645th ranked

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  2. This is very stupid, every week you have to update the sign in, do better guys this never happen before

    This is very stupid, every week you have to update the sign in, do better guys this never happen before

    385th ranked

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  3. Where is the arrow showing a message was replied to or forwarded?

    Where has the replied/forwarded arrows disappeared to?

    921st ranked

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  4. type size is toosmall. I cannot see to read it. Why can't we adjust it back to a normal size that is easy to read?

    This is not a new idea. The type size on email is too small to read easily. If this does not get fixed, or a choice come available, I will be forced to go back to gmail. !!!!

    645th ranked

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  5. select emails to remove

    Have a selection box next to the day listed, so the user can just click it to delete the entire days emails, instead of wasting time having to select each one. Additionally, I dont know why I am submitting feedback when I read other users' feedback that is similar it appears none of these feedback remarks get accomplished or improved.

    645th ranked

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  6. Send//Save button

    Having the /Send button at the bottom makes it difficult, especially when there is a lot of text in the message. Please restore the Send button to the top. Also, it is dangerous to have the Save button next to the Delete button, as one could easily press Delete when intending to press Send.

    385th ranked

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  7. get rid of the search icon

    Get rid of the search function in the email list at the end of the individual email subject line. I am constantly hitting that search link by accident when all I want to do is open the intended email.

    645th ranked

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  8. 385th ranked

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  9. Return to your "PREVIOUS FORMAT". A "frustrated customer" speaking at you AOL.

    Return your wider varied selection of stationary and font.
    Increase the size of the emojis to fit the page/letter you're inserting them in. Presently they are so small you can't tell what the emoji is that has been added to the letter or comment.
    Your so-called "Large" font in the settings are still difficult to read.
    We should be able to increase the size and boldness to what is comfortable for the user.
    On December 5th, 2023 I commented on your Lack of Holiday and Seasonal themes. Returning your large selection of themes, stationary, font selection and the above items…

    475th ranked

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  10. 475th ranked

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  11. silent in your response and fixes

    Seems many of us were BEGGING your help with the undesirable new format for aol. Now - all seems silent and no changes are evident. PLEASE restore autocorrect spelling while typing in the message field!! and YES, my computer settings and browser are set for autocorrect. In fact, it works FINE here in this field where I am currently typing. So why can't you fix it in the message field for an email? It is tedious and undesirable to fix spelling the "new and improved" way. You've got to be kidding! PLEASE RESTORE AUTOCORRECT SPELLING TO THE MESSAGE FIELD IN…

    645th ranked

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  12. autocorrect spelling while typing

    I have submitted multiple requests to fix auto correct spelling while typing. When I am typing in THIS request field, autocorrect works. When I try it in an email, it DID work in the good old aol but not since you created this new format. My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.

    645th ranked

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  13. new AOL mail

    I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.

    247th ranked

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  14. Original Format

    ... please go back to the original format ... all you have done is make a bad decision on your part worse ...

    217th ranked

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  15. 475th ranked

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  16. Your new email organization is terrible.

    Your new email organization is terrible. Can't see the old, spam or recently deleted emails.

    645th ranked

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  17. AOL mail

    Don't like the new changes...

    321st ranked

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  18. Times vs. Dates of Email

    Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.

    385th ranked

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  19. Not Americans with Disabilities Friendly Email Anymore

    Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
    Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…

    475th ranked

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  20. need to set up email forwarding and neither version is allowing me to do so

    need to set up email forwarding and neither version I have will allow me to do so

    217th ranked

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