AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1520 results found
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Printing order online with NEW AOL
GIVE A CHOICE TO STAY OUT OF THE "NEW EMAIL"!!
When printing an order online, I cannot get the whole sheet to print becuz
the right side New Mail, Read Mail, etc shows. So I get only half the
information I need. THIS IS PROGRESS?? DOES ANYONE TRY THESE NEW IDEAS OUT????722nd ranked -
Yahoo requires all senders to authenticate with either SPF or DKIM.
Yahoo requires all senders to authenticate with either SPF or DKIM.
722nd ranked -
Absolutely no reason to require an extra click to choose where an attachment comes from, no one ever attaches files "from a recent email"
In decades of using AOL Mail, I have never ever attached a file 'from a recent email'. There is zero reason to make this an extra step, extra click when adding an attachment. Make this a setting you can turn off for the large percentage of us that don't ever do this.
1022nd ranked -
Color code
Any chance we could be able to add different colors/highlights permanently to specific email lines?
For example: be able to Color code specific emails to help Identify them (their importance) as a group if needed? Or another way to state: by using different colors we could highlight the importance of individual emails and therefore group them accordingly. That would be wonderful! Thank you for your time and consideration in this matter! Greatly appreciated! Food for thought.
1022nd ranked -
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
722nd ranked -
Would you PLEASE get rid of the "TRY AOL FOR FREE" banner.
Would you PLEASE get rid of the "TRY AOL MAIL FOR FREE" banner. When it is up, you can't get to the mail page. You have to keep going back to the home page and try mail again, sometimes 3/4 times. I have had AOL mail since around 1995.
379th ranked -
ADD DELETE CONTACTS
Deleting cached emails is impossible. Editing the contacts to remove is an overbearing process of click after click. I have a quarter of a century of emails, most of which I don't want in my contacts. Can you add a check box next to each for rapid selection and deletion? Anything would be better than the way it is now.
285th ranked -
Customer would like to have a new more spaces for contacts in order for them to have more room for contacts.
She has been a Premium member of AOL since its inception and uses if for her business. She has not switched providers. She believes that AOL can make an exception to the 1,000 contacts limit.
722nd ranked -
Dictionary Additions
Can we get our custom dictionary back? And how about showing misspelllings in the email rather than having to go back and review??
722nd ranked -
The box which appears on the right showing the name of a contact cannot be shrunk. I don't even want the name of the contact.
Allow an option for shrinking or removing the name of the contact on the right side of the e mail frame.
722nd ranked -
555th ranked
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We need BETTER default settings in Writing Emails
B4 ur ****** recent changes, we could set DEFAULT font - with MORE FONTS to choose from! Also we could choose the COLOR of the font as default for composing emails. PLEEZ BRING THAT BACK!!!! Why on earth would ur company take that away? It was great, now it's not. WTF?
722nd ranked -
please fix it so that your HELP numbers recognize my 910-575-5475. As of now, they don't. So, if I need to call for HELP, I can't get throug
I can't calll ANY of your HELP lines because the recording says they do NOT recognize my home phone number 910-575-5475.
722nd ranked -
Dumb Idea making you enter an email address into contacts when it use to do it automatically....
I have been with AOL for 25 years and if you sent anyone an email it was logged in your address book automatically. Your tech team obviously doesn't understand business otherwise they would know time is money. I don't want to log every email I send as a contact in order to access the email again. I never though I would leave AOL but this is such a waste of my time.
722nd ranked -
Problems with Search Mail Function and Attachments
Please include the Recently Deleted folder when searching for messages from a particular person. The searches I have been doing not only leave out messages from the Recently Deleted Folder, but also from other folders (Old, Sent). This is very frustrating. Also, please place the attachments on the bottom of the message that they are attached to, not at the bottom of the initial message. It is very confusing.
722nd ranked -
How can I stop
How can I stop the email from going to read main when the highlight stops on the new e mail. I dont always read the e mail right away and then it disappears when I dont want it to.
722nd ranked -
show messages with attachments on message list with an icon
Outlook shows a paperclip icon on messages that have attachments. AOL Mail needs to do something similar so we know to beware when opening. Or when searching it's obvious which ones we're looking for.
722nd ranked -
Please revert back to old classic email
This new email is so awful & confusing. When responding to an email the sender's email gets in the way. While we need change, that is not one of things that need changing.
249th ranked -
inappropriate ads on webmail
I am getting inappropriate ads when I got to open my email on a browser
I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!14th ranked -
Contact List Problem
Both my first and last name contact lists are not in the proper alphabetical order. My case #20521419. Please look into this. Appears to be website design problem at your end. Thank you.
722nd ranked
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