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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1127 results found

  1. how about holiday wallpaper for the mail

    holiday wallpaper for the mail

    169th ranked

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  2. new mail old mail new mail

    Why does a new email that I have read show up again a few hours later as new mail?

    279th ranked

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  3. colors

    COLORS suck!! So many people have commented about this. Why haven't you done something??? Please improve the colors by offering standard normal deep colors.

    577th ranked

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  4. Search new mail only

    Hello, AOL used to have a search function in the Advanced Options to search in the New Mail folder only - now it's BOTH new and old mail (New/Old Mail). This is terribly inconvenient as I wish to only search for items in my New mail inbox. Could we please separate the two?

    421st ranked

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  5. Sometimes I dont need a username or password to access my email, wth ??????????????????

    Sometimes I dont need a username or password to access my email wth ???????????????????????

    876th ranked

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  6. How do I get rid of a Top Contact

    I deleted a contact months ago but they are still showing up on my top contacts list. How do I get rid of that contact??

    421st ranked

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  7. don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    169th ranked

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  8. Make it so I can auto-forward to a different email address

    AOL seems to be the only major email service to not allow this. It makes no sense and it causing business issues on my end.

    338th ranked

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  9. I have to log in Everytime I come to view my mail!

    Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
    for us to bypass (in the option tab) this login exercise, especially if we don’t log out!

    338th ranked

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  10. WHERE ARE THE HOLIDAY THEMES?

    What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.

    143rd ranked

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  11. pg down/pg up buttons

    Please let the "Page Down" and "Page Up" buttons refer to the e-mail I am currently reading, not to the list of e-mails. But if it has to be in the list of e-mails for some people, don't add it to a never-ending list of features. This is because one fewer feature is worth more than convenience. Nice talking to you. P.S. Forums suck!

    577th ranked

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  12. 10/12/23 ARRGH! GRRR! AOL says I can now customize default settings in Writing Email. INSTRUCTIONS R WORTHLESS

    OMG AOL! Get it together! You emailed me that I can now customize default settings for writng emails - Well the instructions given are WORTHLESS! The preview is for Signature only which I don't ever use anyway. I see no change whatsoever in the body of the email. THAT'S what I want customized default settings for!

    577th ranked

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  13. ADD MORE FONTS TO CUSTOM DEFAULT SETTINGS IN WRITING EMAIL

    Custom default writing EM setttings: There is NO DIFFERENCE AT ALL betw Classic, Classic Wide and Garamond. Each exactly the same in the Preview Signature field. MORE VARIETY OF FONTS PLEASE! I always used Georgia. Why has it been dropped?

    279th ranked

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  14. VPN - are you bleeping nuts- banks allow VPNs. Are you top secret Pentagon or just aholes\

    Normally financial institutions allow to log in with VPN down and many allow VPN use. You need to get a life instead acting liike fascists. We should be allowed to use VPNs, You are not Pentagon to block VPNS. God forbid somebody accessed our Spam. You act as pompous aholes not caring about users. We need VPN to protect ourselves on line. The complaint to my Congress rep is coming.

    421st ranked

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  15. Are you bleeping nuts- why more security than financial institutions

    I cannot access my spam, draft folders. I logged on and than put back VPN which many vendors allow. Financial institutions allow VPNs. ARE YOU HARASSING ME OR YOU ARE JUST BLEEPING IDIOTS? Can you start being civilized? Who would care to break into spam or trash folders. I will contact my Congress rep about this HARASSMENT.

    421st ranked

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  16. Spellcheck "new AOL" versus "Classic AOL"

    When using Spellcheck in the new aol, there is no way to add words to the Spellcheck. So, my last name and the names of the organizations to which I belong, along with medical terminology, show up as spelling errors. Bring back Classic! I just tried to change my settings back to what you are now calling "Basic AOL" and it doesn't display my messages as I would like.

    279th ranked

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  17. why do we need an earthquake?

    on the start page before going to mail the image shakes - bas idea

    577th ranked

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  18. 577th ranked

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  19. The calendar used to be easy to use. Now I cannot even get in to put in an appointmnetYour

    Go back to your old system....You think you know better...but you dont't You are just looking to make changes. My friends agree. If you really want input... aask peoeple who have been on aol for a long time like 20 years.....but no you all think you know better than us. The old calendar was just fine and I could get into it. Now it will not show.

    Go back to your old system. If I have to learn something new I will go to the new provider like g-mail.

    Susan Van Zant
    suvanzant@aol.com
    760-315-0142

    338th ranked

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  20. can't get to inbox with one click

    Glitch AGAIN! I can't just click on my inbox to get mail - I get an error message. After the error message, I have to click the inbox and it will take me to my mail. This periodically happens. Very frustrating. AOL is no longer the same.

    Page not available
    The requested page is not available on Mail.
    Learn more
    Go to Inbox

    577th ranked

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