AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1269 results found
-
How to read two emails on same screen???
Sometimes you need to have two emails (or more) on screen to sort out something. Seems the layering of emails is with AOL Gold older versions. (it's been at least 1-2 yrs)
Is there a setting for this? Can't locate it. Thanks.645th ranked -
Allow selection by date received. The only option is to select ALL mail. When I delete unread junk mail, I then have to reselect all.
Allow selection of unread by date.
921st ranked -
how about holiday wallpaper for the mail
holiday wallpaper for the mail
193rd ranked -
new mail old mail new mail
Why does a new email that I have read show up again a few hours later as new mail?
321st ranked -
colors
COLORS suck!! So many people have commented about this. Why haven't you done something??? Please improve the colors by offering standard normal deep colors.
645th ranked -
Search new mail only
Hello, AOL used to have a search function in the Advanced Options to search in the New Mail folder only - now it's BOTH new and old mail (New/Old Mail). This is terribly inconvenient as I wish to only search for items in my New mail inbox. Could we please separate the two?
475th ranked -
Sometimes I dont need a username or password to access my email, wth ??????????????????
Sometimes I dont need a username or password to access my email wth ???????????????????????
921st ranked -
How do I get rid of a Top Contact
I deleted a contact months ago but they are still showing up on my top contacts list. How do I get rid of that contact??
475th ranked -
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
193rd ranked -
Make it so I can auto-forward to a different email address
AOL seems to be the only major email service to not allow this. It makes no sense and it causing business issues on my end.
321st ranked -
I have to log in Everytime I come to view my mail!
Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
for us to bypass (in the option tab) this login exercise, especially if we don’t log out!385th ranked -
WHERE ARE THE HOLIDAY THEMES?
What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.
157th ranked -
pg down/pg up buttons
Please let the "Page Down" and "Page Up" buttons refer to the e-mail I am currently reading, not to the list of e-mails. But if it has to be in the list of e-mails for some people, don't add it to a never-ending list of features. This is because one fewer feature is worth more than convenience. Nice talking to you. P.S. Forums suck!
645th ranked -
10/12/23 ARRGH! GRRR! AOL says I can now customize default settings in Writing Email. INSTRUCTIONS R WORTHLESS
OMG AOL! Get it together! You emailed me that I can now customize default settings for writng emails - Well the instructions given are WORTHLESS! The preview is for Signature only which I don't ever use anyway. I see no change whatsoever in the body of the email. THAT'S what I want customized default settings for!
645th ranked -
ADD MORE FONTS TO CUSTOM DEFAULT SETTINGS IN WRITING EMAIL
Custom default writing EM setttings: There is NO DIFFERENCE AT ALL betw Classic, Classic Wide and Garamond. Each exactly the same in the Preview Signature field. MORE VARIETY OF FONTS PLEASE! I always used Georgia. Why has it been dropped?
321st ranked -
VPN - are you bleeping nuts- banks allow VPNs. Are you top secret Pentagon or just aholes\
Normally financial institutions allow to log in with VPN down and many allow VPN use. You need to get a life instead acting liike fascists. We should be allowed to use VPNs, You are not Pentagon to block VPNS. God forbid somebody accessed our Spam. You act as pompous aholes not caring about users. We need VPN to protect ourselves on line. The complaint to my Congress rep is coming.
475th ranked -
Are you bleeping nuts- why more security than financial institutions
I cannot access my spam, draft folders. I logged on and than put back VPN which many vendors allow. Financial institutions allow VPNs. ARE YOU HARASSING ME OR YOU ARE JUST BLEEPING IDIOTS? Can you start being civilized? Who would care to break into spam or trash folders. I will contact my Congress rep about this HARASSMENT.
475th ranked -
Spellcheck "new AOL" versus "Classic AOL"
When using Spellcheck in the new aol, there is no way to add words to the Spellcheck. So, my last name and the names of the organizations to which I belong, along with medical terminology, show up as spelling errors. Bring back Classic! I just tried to change my settings back to what you are now calling "Basic AOL" and it doesn't display my messages as I would like.
279th ranked -
why do we need an earthquake?
on the start page before going to mail the image shakes - bas idea
645th ranked -
645th ranked
- Don't see your idea?