AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1402 results found
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Send//Save button
Having the /Send button at the bottom makes it difficult, especially when there is a lot of text in the message. Please restore the Send button to the top. Also, it is dangerous to have the Save button next to the Delete button, as one could easily press Delete when intending to press Send.
420th ranked -
get rid of the search icon
Get rid of the search function in the email list at the end of the individual email subject line. I am constantly hitting that search link by accident when all I want to do is open the intended email.
679th ranked -
Cannot control the fonts. Have friends who need to read larger printing.
Please keep the fonts larger for elderly people.
420th ranked -
Return to your "PREVIOUS FORMAT". A "frustrated customer" speaking at you AOL.
Return your wider varied selection of stationary and font.
Increase the size of the emojis to fit the page/letter you're inserting them in. Presently they are so small you can't tell what the emoji is that has been added to the letter or comment.
Your so-called "Large" font in the settings are still difficult to read.
We should be able to increase the size and boldness to what is comfortable for the user.
On December 5th, 2023 I commented on your Lack of Holiday and Seasonal themes. Returning your large selection of themes, stationary, font selection and the above items…516th ranked -
516th ranked
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silent in your response and fixes
Seems many of us were BEGGING your help with the undesirable new format for aol. Now - all seems silent and no changes are evident. PLEASE restore autocorrect spelling while typing in the message field!! and YES, my computer settings and browser are set for autocorrect. In fact, it works FINE here in this field where I am currently typing. So why can't you fix it in the message field for an email? It is tedious and undesirable to fix spelling the "new and improved" way. You've got to be kidding! PLEASE RESTORE AUTOCORRECT SPELLING TO THE MESSAGE FIELD IN…
679th ranked -
autocorrect spelling while typing
I have submitted multiple requests to fix auto correct spelling while typing. When I am typing in THIS request field, autocorrect works. When I try it in an email, it DID work in the good old aol but not since you created this new format. My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.
679th ranked -
new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
238th ranked -
Original Format
... please go back to the original format ... all you have done is make a bad decision on your part worse ...
214th ranked -
516th ranked
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Your new email organization is terrible.
Your new email organization is terrible. Can't see the old, spam or recently deleted emails.
679th ranked -
AOL mail
Don't like the new changes...
355th ranked -
Times vs. Dates of Email
Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.
420th ranked -
Not Americans with Disabilities Friendly Email Anymore
Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…516th ranked -
need to set up email forwarding and neither version is allowing me to do so
need to set up email forwarding and neither version I have will allow me to do so
238th ranked -
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
184th ranked -
420th ranked
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I do not like giving my name and then being asked my preferred name
When asked for my name and fill this out I resent being asked for my preferred name . Linda is my name. Female with a female name. I am old school and do not adore unicorns and rainbows. I am with the majority and will not bow to the minority.
679th ranked -
Combining multiple Mailboxes under one sign-in page.
I have several email addies, have to sign out of each to in order to go to the page that contains mail from one of the other addresses.
679th ranked -
color code messages
Would like to assign different colors to different messages so I can quickly identify subject matter. For instance mail from personal friends and another color to business email or financial, etc.
516th ranked
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