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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1103 results found

  1. It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!

    Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!

    10th ranked

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  2. calendar

    Have some option to make the fonts on the calendar bolder, some of us are sight impaired we are having seeing what is in the calendar.

    580th ranked

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    1 comment  ·  Admin →
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  3. Why is it so hard to add a contact? Can't just type a new e-mail in

    Just allow us to type an e-mail into an existing list

    422nd ranked

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  4. rollover email accounts

    Is there a way to rollover or combine email addresses to using only one? Originally started an Apple ID with an old AOL email address I hardly use anymore. I would like to switch or combine accounts to only using the more often used AOL account. Thanks

    580th ranked

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  5. It now takes forever to add attachments to an AOL email

    Please fix this issue which is making AOL almost impossible to use!

    580th ranked

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  6. not compatible with Windows 11 mail app

    AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.

    This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!

    422nd ranked

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  7. Hard as heck to add names to contact list. Your IT personnel failed miserably!

    Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.

    422nd ranked

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  8. your "help" is really stupid

    your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.

    340th ranked

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  9. No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email

    There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL

    422nd ranked

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  10. When I'm responding to an email that has gone back and forth, put my response back at the top so I can see the message I'm responding to

    The whole new mail format is horrible. I am currently going back and forth with a couple of friends in an email, and when I'm responding to the most recent email, it's at the top of the response window while what I am typing is at the bottom of all the emails. I have to keep going back up to see what else I need to respond to, and then I have to go back down, and it is very hard to find the message I am typing because it looks just like all the other messages in the conversation.…

    580th ranked

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  11. Wish you could increase to size of an imoji inserted in an email.

    See above - Wish you could increase to size of an imoji inserted in an email.

    580th ranked

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  12. The new version will not print correctly. Fix it or go back to the original format

    The new version will not print correctly. Fix it or go back to the original format

    169th ranked

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  13. You say we can switch back and boo hoo our leaving but you slam us back to the so called improvement.

    Give us the choice to revert to the classic version that does not immediately restore the new horrible persistent version that is constantly being forced upon us. And there's that weepy sad to see you go and then we are whipped back to the new awful version. A frustrating waste of time.

    580th ranked

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  14. OPTION OF CLASSIC FORMAT

    Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.

    44th ranked

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  15. autocorrect spelling while typing

    WHEN are you going to restore AUTOCORRECT SPELLING WHILE TYPING???? It works here. It is essential to have this function restored when typing an email. Four autocorrects just showed here as I was typing. Absolutely essential.

    422nd ranked

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  16. Why are you not listening? This version is awful, PLEASE let us go back to the Classic Version.

    Why do you not listen to your customers? Why don't you interact? Why don't you put it back. Please!

    217th ranked

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  17. Keep the classic as it is and only modify it slightly where is needed most.

    Your old format has been perfect. you don' need to change for the sake of change.

    580th ranked

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  18. The new AOL Mail format does not allow for editing addressees in the CC or BCC windows.

    Please fix this fault or return to the old AOL Mail format.

    422nd ranked

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  19. old email version

    This new email version sucks. Instead of one small column on the left with files, and the rest being email, it switched to 3 wide columns, and today a 4th. My email list is about 2" wide. THIS IS HORRIBLE!!! I'd opened a GMail account years ago but don't use it. If this isn't fixed soon I'm just moving over to Gmail. This is too hard to read, and the useless other columns/boxes just make it hard to read my inbox, and to type emails - it's just a really bad choice that needs to be re-thunk. I've don't lots…

    123rd ranked

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  20. Get rid of the new format

    I hATE the new format.....HATE HATE HATE!!!!!!! give me back the classic emails!!!!!

    62nd ranked

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    1 comment  ·  Admin →
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