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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1418 results found

  1. Why are the new font color choices so pale? They are almost unreadable and don't provide any contrast with the usual black font. Useless!

    Bring back the old clear, strong color font choices. They were easy to read and provided clear contrasts with the usual black font. These new pale choices are almost unreadable and therefore useless!

    270th ranked

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  2. May AOL lose record numbers of existing longtime clients this new year ,Happy 2024

    You lose in the new year, for this go nowhere forum you created for hopefully fed up clients over your email down grade.

    518th ranked

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  3. idiots

    Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.

    677th ranked

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  4. Allow me to select data formats other the curious/dubious american mm/dd/yy one.

    Allow me to select data formats other the curious/dubious american mm/dd/yy one.

    963rd ranked

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  5. MAKE IS SO I CAN PRINT DRAFT EMAILS!!!!!!!!!!!

    I work for an old school lawyer who must have all emails printed in "draft" before I am allowed to send them. I really do not mind the new format BUT NOT BEING ABLE TO PRINT DRAFT EMAILS IS CRITICAL!

    677th ranked

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  6. signon screen picture

    Can I change the picture on the sign-on screen? the one with the senior citizen mouth-breather is making me sick.

    677th ranked

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  7. Fix problem with printing an email to be kept elsewhere

    It says there is a problem with the page. Also it is not putting in the subject for the .pdf file which it used to do. This is time consuming! And then the contacts is all messed up. Can't find certain people and others which it says aren't there show up when I start typing their name / address. Please fix these issues as it takes up a lot of time.

    518th ranked

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  8. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

    44th ranked

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  9. HOW CAN I DELETE ALL EMAILS QUICKLY

    HOW CAN I DELETE ALL EMAILS QUICKLY

    518th ranked

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  10. I'd like to be able to personalize the experience of writing an email on the webmail and I'll also appreciate to have a custom sound!

    I'd like to have a way to personalize the experience of writing an email!
    I have talked to the Premium customer support and it seems that I'm left with the option to submit a feedback
    I would like to have the option to customize the sound specifically for when i receive an email from a contact!
    I know that the option to personalize the background of writing an email was possible a while ago on the webmail, I would appreciate that to be back and to also have it on Aol Desktop Gold!

    963rd ranked

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  11. 963rd ranked

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  12. Add 'Mark as Read' in Block Senders Pop Up

    In the Block Senders Popup, below the listing of senders, there are two check boxes. 'Block all future emails' and 'Delete all existing emails'. Can you add a third checkbox labeled 'Mark selected emails as read'? This would take the emails selected and just simply mark them as read. The scenario I use this for the most is, I don't always want to delete the emails, but I definitely want to block future emails and mark the current ones as read. Be nice to do it in one motion.

    424th ranked

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  13. Subfolders

    Some of my subfolders are not hiding properly in my aol mailbox. Some are working properly, but some are not.

    963rd ranked

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  14. **** your new mail!

    **** your new mail!

    677th ranked

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  15. Show Old Mail

    Show Old Mail

    356th ranked

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  16. where in H___ IS oLD mAIL?

    Where is Old Mail?

    963rd ranked

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  17. Support 3rd party email apps

    Support 3rd party email programs. We have been a long time user of AOL email, but now must leave, because you do not now support 3rd part email programs. We have multiple email providers and need to look at all our email in one central location. Since you do. not do that and others do, we must leave your service and transfer all our stuff to our other email provider.

    963rd ranked

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  18. Go back to the classic layout

    Go back to the classic layout

    237th ranked

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  19. Stop changing the layout of the inbox!!!

    Stop changing the layout of the inbox!!!
    It looked fine the way it was and when you selected an item to move or delete it didn't automatically open an unread email. These constant "layout updates" are terrible and unhelpful

    424th ranked

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  20. Related Contacts Popups.

    How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.

    356th ranked

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AOL Mail Norrin

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