AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1281 results found
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Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
This platform is hard to read, hard to use, it is slow and the search is awful.
Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
Everyone hates AOL now.409th ranked -
can we please have old email sort back, it was nice to sort by sender, date, folder, and subject.
please put old email style back, it has worked for decades , please don't change it
206th ranked -
Font
Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!
192nd ranked -
Show attachments at the top as before. Also unread emails are disappearing by itself into old mail folder. Fix this.
Unread emails are being put into old mail folder after a few days. Why is this? Please fix this problem. Also I do not like attachments showing up at the bottom of the email. I want them at the top as it used to be. If the email has long threads, I have to scroll down all the way to the bottom to verify attachment. This is just plain stupid. Please fix this as well.
659th ranked -
Remove videos that must time out from articles. There is no way to exit the video, I have to just let it time out. Not a good idea.
Remove the videos
504th ranked -
go back to the old version
you are asking the same **** questions over and over. How can I go back to the old version????
293rd ranked -
Please FIX the black side bar in emails. I CAN`T scroll down to read important content because the black bar disappears or turn everything
Please fix the black side bar to stay visible in my emails. It disappears and I cannot scroll down to read important information in my emails. This has been a terrible change in AOL mail. Aren`t you listening?????
This has been a major complaint for months now.659th ranked -
Are you seeping in more changes now--please stop!!
First you change AOL from something that worked to something bad. Now, a few months into this mess, I cannot access emails without getting a malfunction notice and "click here" directive. AOL pls stop--just stop. Everything you do makes it worse. Who are you? What are you?
504th ranked -
Recipients overlook attachments that now are at the BOTTOM of emails we send. Put attachments back at the TOP where they were in Classic.
Recipients overlook attachments that now are at the BOTTOM of emails we send.
Put attachments back at the TOP where they were in Classic.258th ranked -
default: want contact list sorted by last name default is sorted by first names
aol default is first name sort
409th ranked -
address book
i do not want to have the 15 more on the address book, i want a complete list of all my contacts. I've been your member for too many years and i want to have someone to make it right.
409th ranked -
Autocorrect spelling WHILE TYPING!!!
When are you going to restore autocorrect spelling while typing - the way it was before you imposed this new (most difficult) format on us? My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.
409th ranked -
It should be trivial to backup something so crucial. I cannot find anyway to do it.
Allow us to backup email. If a way exists, don't hide it.
659th ranked -
Deleting and/or Editing Addressees in the CC/BCC Boxes
How can addressees in the CC/BCC boxes be deleted or edited? Please advise.
Thank you.659th ranked -
Place all buttons at the bottom of the screen at the top along with move, delete and spam
Placing the send, attach and spelling buttons at the top along with the move, delete and spam is far more sensible from an ergonomic perspective.....less awkward!
504th ranked -
Email images and links are missing
For some reason, images and links in emails disappear when I reply to the email or forward it. Also Emogies are gone. I don't see any settings that address this.
346th ranked -
new contact does not auto suggest
new contact does not auto suggest
504th ranked -
New Aol Themes the current ones are boring
All of the current AOL themes are boring we need fun colorful ones and definitely more that go with the current season
409th ranked -
504th ranked
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more diversity in stationary
Will you offer more racial diversity in the stationary? Love the kitties and puppy dogs, though.
229th ranked
- Don't see your idea?