AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1399 results found
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679th ranked
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The new Mail format is worse than I thought
I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.
679th ranked -
Bring back Classic AOL
It's been months and I'm still not accustomed to this stupid new email system.
The old AOL was vastly superior.
306th ranked -
Go Back to classic!
I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.
16th ranked -
undo changes
It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!
516th ranked -
allow us to save our mail and saved folders on our computer harddrive or a external harddrive
allow us to save our mail and saved folders on our computer harddrive or a external harddrive
516th ranked -
Giving feedback is a waste of time because you really don't give a ****.
Giving feedback is a waste of time because you really don't give a ****.
200th ranked -
Old Mail Reverting Back to New Mail
Mail that has been read and moved to the Old Mail Folder after reading sometimes reverts back to the New Mail Folder, causing users to think that mail reverted in this way is actually New. Please investigate this misfunction and fix it. This will save users time, anguish and confusion.
679th ranked -
i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.
I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.
267th ranked -
AOL's new Search failure -
when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these
214th ranked -
Your new email look, especially with the ads are horrible. If I wanted a Gmail look I would have kept my gmail. Please revert to classic.
Your new email look, especially with the annoying ads are horrible. If I wanted a Gmail look I would have kept my Gmail. Please revert back to the classic ad free look that prevents me from taking on a Gmail account.
135th ranked -
Calendar won't print correctly since New AOL
Ever since the AOL "update" the calendar will not print correctly. It looks fine until I go to print preview. There you can see that the previous month and the next month are out of proportion and come down into the new calendar. I have chatted with your team and nothing they suggested helped! Please put the old calendar way back! Is anyone else having a problem with this?
957th ranked -
How do I set email inbox to ask before sending mail to trash or recently deleted folder
How do I set email inbox to ask before sending mail to trash or recently deleted folder
516th ranked -
957th ranked
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GO BACK
Can't stand the new e-mail STILL. And the little guy that comes on for "ads" is a pain in the butt! You all just make things worse!!!!!
957th ranked -
Sign In Process to Many Steps
Why do we need to do the picture Prove You Are Human and then also get a code to sign in.? You are making checking my email more and more difficult. Redesigned AOL page is awful.
355th ranked -
I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!
I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!
420th ranked -
Gentleman: Really don't like the changes, I find the new contact list format to be a poor replacement--doesn't work well
Contact list not easy to use, doesn't pull up contacts with minimal info
957th ranked -
fix the new mail and old mail stop being a hardhead
go back to classic
679th ranked -
Default text does not work and now, testing links stopped working.
Pleaase provide a way to ask questions. For example:
Default text does not work and now, testing links stopped working. How do I fix it.
679th ranked
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