AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1394 results found
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Email
LOOK AOL JUST BRING BACK CLASSIC OR GIVE PEOPLE TO OPTION TO CHOOSE, YOU CAN SEE THE NEW FORMAT IS NOT LIKED, AND WITH GOOD REASON, IT'S AWFUL....
196th ranked -
Put Send Option Bar at the top of the screen
Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.
196th ranked -
Je ne parle pas anglais!!! Traduction via google
Revener à l'ancien mail!!!!!!!!!!
196th ranked -
attachments ( pièces jointes )
more attachments , 25 mo is not enough
196th ranked -
196th ranked
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Add Signature in Spell Check
After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!
196th ranked -
Inserting Image we had three choices now we only have two. Please bring back the 3
We had a choice of Small, Medium or Large size capability in the original version now we are left with only Small and Large. In my use of this email
I communicate graphics pertaining to Severe Weather and other Emergency Communications in regards to Public Safety. Being able to determine the size of the image I am inserting is important. ( or the ability to change the inserted document size would be a great option as well maybe by %)270th rankedUsers would like to be able to resize inline images, and control text wrapping around them
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How can we prevent 2-factor authentication? (You know, the "feature" that locks you out of your account permanently)
Make it easy for the user to opt-out of 2-factor authentication. I have heard that there is a way to opt-out, but I have never seen a way.
228th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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calendar
In the calendar, please restore the ability to see the entire event not just the first line.
228th ranked -
limit number of emails per page
Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.
This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…
228th ranked -
No Way to Remove Top Contacts that are Suggested
I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.
It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…
228th ranked -
Connecting to Server
Why is AOL so horrible when it comes to its inabilty to connect to the server. Every day, it happens multiple time over multiple devices. Internet is strong and Gmail connects in 2 seconds. AOL continues to be stuck in the 80s
228th ranked -
Give back the ability to select multiple email contacts to delete.
Restore more functional version that allows users to select multiple contacts and press delete once
228th ranked -
I am ******* tired, of this two steps verification. I asked, long time ago not to di it.
This 2 step verification, was disabled after I complained, a couple of years ago. Now, is back. If so, I will be forced to change mi account, and switch to another provider.
228th ranked -
ADD DELETE CONTACTS
Deleting cached emails is impossible. Editing the contacts to remove is an overbearing process of click after click. I have a quarter of a century of emails, most of which I don't want in my contacts. Can you add a check box next to each for rapid selection and deletion? Anything would be better than the way it is now.
228th ranked -
More poor corporate decisions
The new mail system is a POS. It's slower, poorly organized, and it's an example of people making poor decisions. Add off-shore programming and you have a sure-fire garbage system. Bring back the old system. It was quicker, organized, and user friendly.
228th ranked -
Old set up
I would like the old email set up and presentation!!!!
228th ranked -
Please make it possible to delete ALL blocked messages at once.
Please make it possible to delete ALL blocked messages at once.
228th ranked -
Please remember selected sort function
Please make it so the selected "sort" function remains the same unless changed by user. People prefer their mail to be sorted in certain ways and once selected it should not automatically revert the to a format they do not desire. Thanks
228th ranked -
LOG ON 2 STEPS
"Next time you sign in here, you won’t be asked to complete 2-step verification." When is this going to happen? Still have to find my phone to log on.
228th ranked
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