AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1449 results found
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Sorting By Subject
In basic mail, it's possible to sort the emails by subject. You need to put that back. I get alot of notifications from FFN.com, and need to be able to sort them that way, so that I can delete the duplicate ones.
219th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
219th ranked -
CHANGE FONT
THE FONT SUCKS & THERE'S NO WAY TO CHANGE IT IN SETTINGS!!! :(
219th ranked -
hate new email
I don't like this new email keeps deleting all my mail when I go back to find any old email they gone I want to old system
219th ranked -
Why are the new font color choices so pale? They are almost unreadable and don't provide any contrast with the usual black font. Useless!
Bring back the old clear, strong color font choices. They were easy to read and provided clear contrasts with the usual black font. These new pale choices are almost unreadable and therefore useless!
219th ranked -
Go back to the classic layout
Go back to the classic layout
219th ranked -
AOL's new Search failure -
when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these
219th ranked -
Can't use carriage return/line feed when composing email
When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.
219th ranked -
can we please have old email sort back, it was nice to sort by sender, date, folder, and subject.
please put old email style back, it has worked for decades , please don't change it
219th ranked -
carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
219th ranked -
The new version will not print correctly. Fix it or go back to the original format
The new version will not print correctly. Fix it or go back to the original format
219th ranked -
Filter Arrows
Filter Arrows (up and down) should on the left or the right side of the pane so we can see the filters moving up or down so we can easily see where to stop it!
219th ranked -
Why do I need to sign in for feedback???
Why do I need to sign in to submit feedback?
I'm already signed in to see the feedback button in my mail view, so why do I need to "sign in" again?
219th ranked -
Why Am I Being Forced To See A Grouped Email Inbox?
WHY am I only allowed to view my inbox in a grouped by day, week and month view? I just want one list, able to be sorted by newest on top, NO grouping, NO separations by time, day, week or month. I genuinely, literally CANNOT READ MY INBOX in this type of format and there is NO option to see it the way it had always beautifully been before Yahoo, an Awful email provided, took things over. Can someone answer this for me so I can actually read my email's inbox please? AOL ADMINS? Ane please dont' mark this, as…
219th ranked -
I need to open email in separate page. I often need more than one email open and still search inbox for more emails
open each email in page separate from inbox and still have access to inbox and other emails opened to compare data from the multiple sources of separate individual emails when necessary
219th ranked -
When I delete an email from the notification on the lock screen of my iPhone, that email does not delete from my aol inbox
Deleting an email from the notification on an iPhone or in the iPhone app should delete that email completely from my aol inbox
219th ranked -
Webmail Themes
AOL,
Can you please add a few more email themes, even just a small number? A few more solid colors, and maybe a few holidays like Christmas, Halloween, and Easter? Or port over the graphics and borrow some of the existing classic mail themes? They copied the themes over when they created the 2012 mail interface (what we are now calling classic mail)
I am going to miss the fun themes if/when the classic webmail goes away.
219th ranked -
Add the Spell check feature to new aol mail
The Spell Check is not available to new aol mail.
219th ranked -
Localization change
Once I switched to new style it automatically set another locale and I can't find a way to change it back
219th ranked -
Get rid of Old and New - I just want one Inbox
I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].
219th ranked
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