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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1310 results found

  1. "Related contacts""

    Hi, why don't you eliminate the popping "related contacts",
    it is "annoying", it is a waste of time, it is not "smart".
    Thanks.

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  2. Connecting to Server

    Why is AOL so horrible when it comes to its inabilty to connect to the server. Every day, it happens multiple time over multiple devices. Internet is strong and Gmail connects in 2 seconds. AOL continues to be stuck in the 80s

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  3. Give back the ability to select multiple email contacts to delete.

    Restore more functional version that allows users to select multiple contacts and press delete once

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  4. I am ******* tired, of this two steps verification. I asked, long time ago not to di it.

    This 2 step verification, was disabled after I complained, a couple of years ago. Now, is back. If so, I will be forced to change mi account, and switch to another provider.

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  5. Please revert back to old classic email

    This new email is so awful & confusing. When responding to an email the sender's email gets in the way. While we need change, that is not one of things that need changing.

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  6. CHANGE FONT

    THE FONT SUCKS & THERE'S NO WAY TO CHANGE IT IN SETTINGS!!! :(

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  7. More poor corporate decisions

    The new mail system is a POS. It's slower, poorly organized, and it's an example of people making poor decisions. Add off-shore programming and you have a sure-fire garbage system. Bring back the old system. It was quicker, organized, and user friendly.

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  8. 259th ranked

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  9. Why are the new font color choices so pale? They are almost unreadable and don't provide any contrast with the usual black font. Useless!

    Bring back the old clear, strong color font choices. They were easy to read and provided clear contrasts with the usual black font. These new pale choices are almost unreadable and therefore useless!

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  10. LOG ON 2 STEPS

    "Next time you sign in here, you won’t be asked to complete 2-step verification." When is this going to happen? Still have to find my phone to log on.

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  11. Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

    Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?

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  12. allow removing ad panel which chops off right side of pages I want to print

    AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.

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  13. i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.

    I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.

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  14. Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct

    These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.

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  15. What happened to my AOL Mail address book? The new format is unpopulated with all the information I have been entering for YEARS.

    What happened to my AOL Mail address book? The new format is unpopulated with all the data I have entered for MANY years.

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  16. preview attachments

    Users are being greatly inconvenienced by being forced to download attachments before being able to view them. It is time consuming to have to download an attachment, create a file to hold it in, and then open it. That is simply too many steps to go through view an attachment. Previously, a user could simply click on an attachment and preview it. The current method is too time consuming and makes that AOL mail feature inferior to the previous "click and view" method. PLEASE! Change it back to "click and see preview.." That will be much more appealing to your…

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  17. Recipients overlook attachments that now are at the BOTTOM of emails we send. Put attachments back at the TOP where they were in Classic.

    Recipients overlook attachments that now are at the BOTTOM of emails we send.
    Put attachments back at the TOP where they were in Classic.

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  18. Date/Time stamp

    Date/Time stamp: I would like to see the entire date/time stamp on all my emails even the current day emails. Instead of "Today 2:27 pm" or "Yesterday 3:52 pm" NO.... I want to see "09/20/23 2:27 pm" or "09/19/23 3:52 pm"

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  19. MAKE IT POSSIBLE TO FORWARD INCOMING AOL EMAILS TO ANOTHER PLATFORM

    It seems that every other email service allows their incoming emails to be forwarded to another email account. (Example: I want to be able to have one of our old, mostly un-used AOL emails for our nonprofit forwarded to a gmail that we do use, so we won't miss any emails that happen to come in.) Please.

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  20. Fix New AOL to Have Features of Old or Make Classic Email Available

    Things I'd liked changed. 1. When trying to delete from Spam and Trash, the Select All doesn’t check all. It only selects what you see. You have to scroll down and click again each time to delete the next group. ANNOYING!
    2. Too many headings under Inbox. I would like to remove Starred and Unread.
    3. When I click Inbox it doesn’t go back to the top showing the last one I received anymore.
    4. After entering address when using Compose, a box called Related Contacts opens. Create option to not have the box appear.
    5. When composing an email…

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AOL Mail Norrin

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