AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1351 results found
-
The search bar. When I search something it doesn't show the keyword of what I search
It doesn't show the email address of what exactly I search.
-I search for an email it shows me on the search result.
Example : I search testing123@gmail.com , what shows up on the search result is "me". When I opened the email it's an email I sent to testing123@gmail.com... It's BEST to indicate the recipient's email instead of the sender.
244th ranked -
I am finding it difficult to tell you how difficult and unpleasant I find your new aol system.
Change to another one.
And here we go again - more difficulties
244th ranked -
Are you harassing users? Why are you asking to text access code on a daily basis
Suddenly, I am being asked on a daily basis to enter access code texted to my phone. Is this harassment? I used a VPN in the past so what changed? This is an overkill for sure so what is behind it?
216th ranked -
Contact Lists are not alphabetical???
I have multiple contacts that are Lists - and the Lists are no longer alphabetical. So I have to scan all List groups to find the List I would like to email. not convenient. Do you actually use programmers? ACME School of Programming? Incompetent. No way to fix - unless I delete all the Lists and re-enter them alphabetically?
244th ranked -
Show the total number of items in the Inbox
Show the total number of items in the Inbox
244th ranked -
What do we NOT know? Impending sale of AOL? New bid to get customers?
Why on earth would they want to expunge their loyal customer base? Why would they want their mail to look and behave like gmail? Why the 6 point font that only 30 year olds and under can read? What is going on that would signal this kind of a "fix" for a system that clearly the users DID NOT ASK FOR OR WANT? I am not a conspiracy theorist but a business person. Businesses don't make enormous changes without enormous changes in mind.
244th ranked -
Email
LOOK AOL JUST BRING BACK CLASSIC OR GIVE PEOPLE TO OPTION TO CHOOSE, YOU CAN SEE THE NEW FORMAT IS NOT LIKED, AND WITH GOOD REASON, IT'S AWFUL....
244th ranked -
GO BACK TO ORIGINAL NEW ONE IS ****
GO BACK TO ORIGINAL NEW ONE IS **** - WHO ON EARTH THOUGHT THAT WAS A GOOD IDEA -
244th ranked -
Return the sort mail that was previously "read" function
Removing functions is a big down grade. I do not want to continue to use AOL without this function. I have too many emails to read them all and too poor of a memory to remember exact words to search for an email I want to find. I look through the ones I have read. Please return this function or I'm leaving after being with you from the beginning.
244th ranked -
attachments ( pièces jointes )
more attachments , 25 mo is not enough
244th ranked -
244th ranked
-
I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM
I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM
244th ranked -
244th ranked
-
sign in
remove the phone message to sign in .. it is a pain in the butt..../
244th ranked -
contacts
If there is an entry in my contact list and I receive an email from that address it should be placed in my new mail / in basket not put into my recently deleted folder along with other junk mail. I have that person in my contact list for a reason and I can remove them if there is a problem.
244th ranked -
want to be able to reply to an email with reply and reply all text not only the icon on the bottom
want to be able to reply to an email and see the reply, reply all and forward text not only the icon on the bottom of the new AOL webmail, like the one on the basic mail
276th ranked -
blocking duckdns phishing email bombing
duckdns is a free dynamic dns service being used to send out mass phishing emails.
276th ranked -
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.
244th ranked -
Give us a whitelist
I'm tired of pulling the same friendly senders out of the Spam folder, and your system doesn't learn when I keep marking them "Not spam." Time to join the 21st century.
276th rankedIf you mark a message Not Spam using one of our clients once, that sender will no longer land in the Spam folder. Is there a chance you're using a 3rd party app - perhaps one with its own filters?
-
More poor corporate decisions
The new mail system is a POS. It's slower, poorly organized, and it's an example of people making poor decisions. Add off-shore programming and you have a sure-fire garbage system. Bring back the old system. It was quicker, organized, and user friendly.
276th ranked
- Don't see your idea?