AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1426 results found
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email starts in Sent folder instead of Inbox
Recently, when I go to access my mail, the app starts in the Sent folder and not the Inbox. I haven't changed anything recently. Is there a setting where you can select the default start up folder? Thank you.
240th ranked -
blocking duckdns phishing email bombing
duckdns is a free dynamic dns service being used to send out mass phishing emails.
240th ranked -
Move or eliminate banner with 5 icons
There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.
240th ranked -
stop putting Informed Delivery in SPAM, now I don't receive it at all after marking NOT SPAM
STOP marking Informed Delivery as SPAM. I marked it 'NOT SPAM' and a week after reporting to you and Postmaster, I still am not receiving any Informed Delivery in my emails. Second time you did this. This is your problem, not USPS!
240th ranked -
Sort emails alphabetically
Sort emails alphabetically
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Go back to the classic layout
Go back to the classic layout
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new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
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need to set up email forwarding and neither version is allowing me to do so
need to set up email forwarding and neither version I have will allow me to do so
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allow removing ad panel which chops off right side of pages I want to print
AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.
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Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct
These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.
240th ranked -
get rid of popup about not enough room to read email
This new popup about reading email without adds is very annoying. I will be transferring my email to another company. I will not be blackmailed to see my entire email.
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Its prety obviouse that AOL are not listening to their users.
Its pretty obvious that AOL are not listening to their users. The new format still sucks and the ads in our email are becoming more aggressive. You will notice that AOL totaly ignore direct critisism. AOL bring back the old format and keep your users happy, ignore them and you will lose your users.
240th ranked -
Non functioning printing
Sort out the printing problem in Firefox. Really annoying that inforation in Paypal statements and some other emails does not transfer to printer. The 'work around' is to click 'Cancel' then copy the full in formation into a blank document in Word and print form there. Tedious and time consuming!!!!
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more diversity in stationary
Will you offer more racial diversity in the stationary? Love the kitties and puppy dogs, though.
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Why can I no longer highlight and drag text while typing an outgoing email?
Highlight and drag or drop (like any word document) is no longer an option ? Why ?
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can't print from email
you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.
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signature space is a problem
I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.
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Group
Allow a setting to turn off grouping emails by date received. Or just go back to the classic AOL email rather than this Yahoo-style email.
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Delete spam when folder is emptied
When the spam folder is emptied delete the emails instead of moving them to trash requiring a second step to get rid of them.
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Why are you not listening? This version is awful, PLEASE let us go back to the Classic Version.
Why do you not listen to your customers? Why don't you interact? Why don't you put it back. Please!
240th ranked
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