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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1103 results found

  1. new AOL mail

    I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.

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  2. How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!

    How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!

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  3. allow removing ad panel which chops off right side of pages I want to print

    AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.

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  4. i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.

    I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.

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  5. Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct

    These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.

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  6. Its prety obviouse that AOL are not listening to their users.

    Its pretty obvious that AOL are not listening to their users. The new format still sucks and the ads in our email are becoming more aggressive. You will notice that AOL totaly ignore direct critisism. AOL bring back the old format and keep your users happy, ignore them and you will lose your users.

    238th ranked

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  7. Fix your site; it's corrupted and not functioning

    Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.

    238th ranked

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  8. 2 step verification

    I had an awful experience when my phone was lost at the weekend, and I tried to login to my account on a friend's phone to find some contact numbers of people from their email. I was asked for a code which was sent to my secondary AOL EMAIL Account, only that when I tried to find that code I was asked to insert the code for THAT EMAIL ADDRESS to my MAIN EMAIL ADDRESS!!! This is quite ridiculous. It seems if you do not have your phone and your secondary email address is also with AOL, you are locked…

    238th ranked

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  9. What happened to my AOL Mail address book? The new format is unpopulated with all the information I have been entering for YEARS.

    What happened to my AOL Mail address book? The new format is unpopulated with all the data I have entered for MANY years.

    238th ranked

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  10. can we please have old email sort back, it was nice to sort by sender, date, folder, and subject.

    please put old email style back, it has worked for decades , please don't change it

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  11. Recipients overlook attachments that now are at the BOTTOM of emails we send. Put attachments back at the TOP where they were in Classic.

    Recipients overlook attachments that now are at the BOTTOM of emails we send.
    Put attachments back at the TOP where they were in Classic.

    238th ranked

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  12. 238th ranked

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  13. Fix New AOL to Have Features of Old or Make Classic Email Available

    Things I'd liked changed. 1. When trying to delete from Spam and Trash, the Select All doesn’t check all. It only selects what you see. You have to scroll down and click again each time to delete the next group. ANNOYING!
    2. Too many headings under Inbox. I would like to remove Starred and Unread.
    3. When I click Inbox it doesn’t go back to the top showing the last one I received anymore.
    4. After entering address when using Compose, a box called Related Contacts opens. Create option to not have the box appear.
    5. When composing an email…

    238th ranked

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  14. 238th ranked

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  15. Bring back selection of wallpapers/backgrounds

    Please, please, please bring back the wide selection of background/wallpapers we had in the previous mail version. I really miss them. I can't understand why they had to be changed.

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  16. Group

    Allow a setting to turn off grouping emails by date received. Or just go back to the classic AOL email rather than this Yahoo-style email.

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  17. Delete spam when folder is emptied

    When the spam folder is emptied delete the emails instead of moving them to trash requiring a second step to get rid of them.

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  18. scroll post with keyboard

    I USED to be able to scroll an email using the 'Space' bar. Now you do not allow ANY keyboard input to page through an email! I have to click the email, then move the arrow down and right to the vertical scroll bar, THEN click to page down - NOT as convenient!

    238th ranked

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  19. Are you harassing users? Why are you asking to text access code on a daily basis

    Suddenly, I am being asked on a daily basis to enter access code texted to my phone. Is this harassment? I used a VPN in the past so what changed? This is an overkill for sure so what is behind it?

    217th ranked

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  20. Show the total number of items in the Inbox

    Show the total number of items in the Inbox

    238th ranked

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AOL Mail Norrin

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