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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1142 results found

  1. Delete spam when folder is emptied

    When the spam folder is emptied delete the emails instead of moving them to trash requiring a second step to get rid of them.

    226th ranked

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  2. scroll post with keyboard

    I USED to be able to scroll an email using the 'Space' bar. Now you do not allow ANY keyboard input to page through an email! I have to click the email, then move the arrow down and right to the vertical scroll bar, THEN click to page down - NOT as convenient!

    226th ranked

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  3. Are you harassing users? Why are you asking to text access code on a daily basis

    Suddenly, I am being asked on a daily basis to enter access code texted to my phone. Is this harassment? I used a VPN in the past so what changed? This is an overkill for sure so what is behind it?

    201st ranked

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  4. Show the total number of items in the Inbox

    Show the total number of items in the Inbox

    226th ranked

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  5. CC and BCC eMail addresses are hidden

    The new AOL Mail interface fails to show email addresses in the CC and BCC areas and only displays names. Please fix this failure.

    226th ranked

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  6. Do not randomize email addresses on list and give number of addresses on list

    My contact lists are sorted in alphabetical order. But when I compose an email using that list, the contacts appear in a random order, making it hard for me to see if a particular person is on that list. Why?
    And I used to know how many persons are on that list. Now I don't. makes it very difficult to be sure I haven't missed out anyone.

    226th ranked

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  7. Filter Arrows

    Filter Arrows (up and down) should on the left or the right side of the pane so we can see the filters moving up or down so we can easily see where to stop it!

    226th ranked

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  8. Email

    LOOK AOL JUST BRING BACK CLASSIC OR GIVE PEOPLE TO OPTION TO CHOOSE, YOU CAN SEE THE NEW FORMAT IS NOT LIKED, AND WITH GOOD REASON, IT'S AWFUL....

    226th ranked

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  9. open mail in new window

    bring back the option to open an email in a new window. Very important.

    Also need more font choices, including Comic Sans, and need to have the option to make the font darker without having to highlight text and selecting "Bold."

    226th ranked

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  10. I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    226th ranked

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  11. Drastic change-who's idea??

    People are transferring their emails to diff providers in droves. You eliminated "Insert image" in composing mail, etc. There are many other ridiculous, esoteric designs that are only fancied by their creators. [Too much time on their hands]. There are way too many other free providers out there that do not eliminate basic features. Oh well. Good luck

    226th ranked

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  12. 226th ranked

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  13. signature pictures no not function

    signature photos do not work properly, cannot put company logo next to name in signature.

    226th ranked

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  14. The NEW AOL Mail

    I like the "star" feature of the new mail, and the ability to select and locate the important ones easily in one place.

    I do miss the "search" option of the old mail system, as I was able to fairly easily find e-mails I was looking for, rather than have to manually search the entire list.

    Is it possible to bring that feature back into the new system?

    226th ranked

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  15. Stop automatic showing of the next unread message

    I have old email messages that I need to keep as "unread" but the new AOL automatically shows one of these messages when I close another message, then I lose the one I wanted to keep as unread. Please stop automatically showing the unread messages! I want to choose when I want to read them, not have them automatically shown.

    226th ranked

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  16. attachments ( pièces jointes )

    more attachments , 25 mo is not enough

    226th ranked

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  17. Fix it

    Listen, I have been hacked twice now and I am not happy about it. Obviously there is something not secure with your system and I am tired of it and I want it fixed.

    226th ranked

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    1 comment  ·  Admin →
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  18. 226th ranked

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  19. 226th ranked

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    1 comment  ·  Admin →
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  20. Add subscriptions and receipts to AOL Mail (like Yahoo has)

    Since this new AOL Mail is basically the Yahoo Mail interface, can you enable the Subscriptions and Receipts folders (in the same place Documents, Pictures, and Travel is)?

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    1 comment  ·  Admin →
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