AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1422 results found
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Search SPAM
I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.
203rd ranked -
Giving feedback is a waste of time because you really don't give a ****.
Giving feedback is a waste of time because you really don't give a ****.
203rd ranked -
Stop the McAfee License Renewal Notice ads!!!!!
Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.
203rd ranked -
Vulgar emails
Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.
188th ranked -
how about holiday wallpaper for the mail
holiday wallpaper for the mail
203rd ranked -
Font
Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!
203rd ranked -
AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!
I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…
203rd ranked -
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
203rd ranked -
Might as well use g.mail, it looks the same, boring impersonal. Links do not work.
Return to the old version.
203rd ranked -
Cant send attachments
I am so tired of not being able to attach things to my emails. Mostly since I have used this as my main email for 26 years
203rd ranked -
Block all messages from "renter-info" addresses to ALL accounts
Based on my own e-mail and comments from other posts on these boards, this is a common issue that AOL has chosen to ignore for years. Over 75% of all my spam comes from renter-info@(randomized end address). MAKE IT STOP. AOL's filters DO NOT WORK. I have tried to put sender contains "renter-info" to send to trash. Doesn't work. I have tried sending to a new subfolder. Doesn't work.
If AOL had any coherent staff looking at spam, they would be able to see how much is coming from specific address types and take actions to block this type of…
203rd ranked -
OUTLOOK 2016 ISSUE WITH VERIZON/AOL EMAIL (3RD PARTY APP)
outlook issue:
Have exhausted troubleshooting for outlook mail 2016 application this is a Verizon email account (3rd party application) we have already done the POP server settings, changed the password, and used an app password to sync the emails in but it did not download and sync in, furthermore it replicated the email account for Verizon.
203rd ranked -
Paragraphs doubled
When I paste text from Word into the write email window, all my paragraph breaks get doubled so the paragraphs are too wide apart. This never happened with the old version of AOL.
203rd ranked -
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
203rd ranked -
Leave messages in New Mail
After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.
188th ranked -
Search button next to subject line
Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.
203rd ranked -
QR security thing does not work.
More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.
217th ranked -
Sorting By Subject
In basic mail, it's possible to sort the emails by subject. You need to put that back. I get alot of notifications from FFN.com, and need to be able to sort them that way, so that I can delete the duplicate ones.
217th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
217th ranked -
SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
217th ranked
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