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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1392 results found

  1. Please revert back to old classic email

    This new email is so awful & confusing. When responding to an email the sender's email gets in the way. While we need change, that is not one of things that need changing.

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  2. 196th ranked

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  3. Sort emails alphabetically

    Sort emails alphabetically

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  4. Revert to previous email format

    The new format is confusing when replying to a message a 2nd or subsequent time. Do NOT like the new email, want to revert to Classic email.

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  5. aol mail format

    Pls revert back to the classic format. I still hate this new format.

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  6. allow removing ad panel which chops off right side of pages I want to print

    AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.

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  7. Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct

    These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.

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  8. get rid of popup about not enough room to read email

    This new popup about reading email without adds is very annoying. I will be transferring my email to another company. I will not be blackmailed to see my entire email.

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  9. Its prety obviouse that AOL are not listening to their users.

    Its pretty obvious that AOL are not listening to their users. The new format still sucks and the ads in our email are becoming more aggressive. You will notice that AOL totaly ignore direct critisism. AOL bring back the old format and keep your users happy, ignore them and you will lose your users.

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  10. Non functioning printing

    Sort out the printing problem in Firefox. Really annoying that inforation in Paypal statements and some other emails does not transfer to printer. The 'work around' is to click 'Cancel' then copy the full in formation into a blank document in Word and print form there. Tedious and time consuming!!!!

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  11. Recipients overlook attachments that now are at the BOTTOM of emails we send. Put attachments back at the TOP where they were in Classic.

    Recipients overlook attachments that now are at the BOTTOM of emails we send.
    Put attachments back at the TOP where they were in Classic.

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  12. Why can I no longer highlight and drag text while typing an outgoing email?

    Highlight and drag or drop (like any word document) is no longer an option ? Why ?

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  13. can't print from email

    you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.

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  14. signature space is a problem

    I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.

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  15. Delete spam when folder is emptied

    When the spam folder is emptied delete the emails instead of moving them to trash requiring a second step to get rid of them.

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  16. Why are you not listening? This version is awful, PLEASE let us go back to the Classic Version.

    Why do you not listen to your customers? Why don't you interact? Why don't you put it back. Please!

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  17. Reminder to attach a document

    In the past, if you typed 'I attach...' in your e-mail and forgot to attach the document, when you tried to send it, a box popped up and asked if you wanted to add an attachment. Why has this gone? It was vey useful.

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  18. I need to copy and paste multiple email addresses from one list.

    You should be able to select them using Control+C, instead of having to copy and paste one at a time!
    Like I need 50 addresses from a list with 150. Used to be easy, now it is not! Am I missing something here?

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  19. Email Opportunities

    Text box is too small, not allowing the writer to see full composition while writing; more variety in text options & enhanced color for basic text that's complimented by more shades and textured choices. Line-to-line spacing does not represent real leading and is not adjustable.

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  20. Email

    LOOK AOL JUST BRING BACK CLASSIC OR GIVE PEOPLE TO OPTION TO CHOOSE, YOU CAN SEE THE NEW FORMAT IS NOT LIKED, AND WITH GOOD REASON, IT'S AWFUL....

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