AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1449 results found
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I must be able to sort by name of sender or I will not use the new format.
I receive a lot of emails and keep many to view or delete later. I sort by name and then decide if I want to keep or discard emails in groups. Without this ability it will take a very long time to do this.
188th ranked -
FIX MAIL NOT WORKING AGAIN AND AGAIN
trouble GETTING MAIL AGAIN GOOD OLD AOL
188th ranked -
When reading emails, there is a box on the top right side showing the company information - this is new - I want it removed.
When reading emails, there is a box on the top right side showing the company information - this is new - I want it removed.
204th ranked -
Search SPAM
I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.
204th ranked -
Original Format
... please go back to the original format ... all you have done is make a bad decision on your part worse ...
204th ranked -
Stop the McAfee License Renewal Notice ads!!!!!
Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.
204th ranked -
2 step verification
I had an awful experience when my phone was lost at the weekend, and I tried to login to my account on a friend's phone to find some contact numbers of people from their email. I was asked for a code which was sent to my secondary AOL EMAIL Account, only that when I tried to find that code I was asked to insert the code for THAT EMAIL ADDRESS to my MAIN EMAIL ADDRESS!!! This is quite ridiculous. It seems if you do not have your phone and your secondary email address is also with AOL, you are locked…
204th ranked -
how about holiday wallpaper for the mail
holiday wallpaper for the mail
204th ranked -
File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
204th ranked -
AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!
I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…
204th ranked -
Might as well use g.mail, it looks the same, boring impersonal. Links do not work.
Return to the old version.
204th ranked -
Cant send attachments
I am so tired of not being able to attach things to my emails. Mostly since I have used this as my main email for 26 years
204th ranked -
Block all messages from "renter-info" addresses to ALL accounts
Based on my own e-mail and comments from other posts on these boards, this is a common issue that AOL has chosen to ignore for years. Over 75% of all my spam comes from renter-info@(randomized end address). MAKE IT STOP. AOL's filters DO NOT WORK. I have tried to put sender contains "renter-info" to send to trash. Doesn't work. I have tried sending to a new subfolder. Doesn't work.
If AOL had any coherent staff looking at spam, they would be able to see how much is coming from specific address types and take actions to block this type of…
204th ranked -
OUTLOOK 2016 ISSUE WITH VERIZON/AOL EMAIL (3RD PARTY APP)
outlook issue:
Have exhausted troubleshooting for outlook mail 2016 application this is a Verizon email account (3rd party application) we have already done the POP server settings, changed the password, and used an app password to sync the emails in but it did not download and sync in, furthermore it replicated the email account for Verizon.
204th ranked -
Paragraphs doubled
When I paste text from Word into the write email window, all my paragraph breaks get doubled so the paragraphs are too wide apart. This never happened with the old version of AOL.
204th ranked -
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
204th ranked -
Leave messages in New Mail
After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.
188th ranked -
Search button next to subject line
Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.
204th ranked -
Why do I need to re-enter my password with a new screen when it is already in my Firefox system permanently?
Please let me have my password automatically entered as it has been forever so that I don't have keep re-entering it on a separate screen page. Why did you suddenly change this today?
219th ranked -
QR security thing does not work.
More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.
219th ranked
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