AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1351 results found
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can we please have old email sort back, it was nice to sort by sender, date, folder, and subject.
please put old email style back, it has worked for decades , please don't change it
191st ranked -
File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
191st ranked -
Today On Aol
I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.
191st ranked -
carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
191st ranked -
The new version will not print correctly. Fix it or go back to the original format
The new version will not print correctly. Fix it or go back to the original format
191st ranked -
Why do I need to sign in for feedback???
Why do I need to sign in to submit feedback?
I'm already signed in to see the feedback button in my mail view, so why do I need to "sign in" again?
191st ranked -
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
191st ranked -
Why Am I Being Forced To See A Grouped Email Inbox?
WHY am I only allowed to view my inbox in a grouped by day, week and month view? I just want one list, able to be sorted by newest on top, NO grouping, NO separations by time, day, week or month. I genuinely, literally CANNOT READ MY INBOX in this type of format and there is NO option to see it the way it had always beautifully been before Yahoo, an Awful email provided, took things over. Can someone answer this for me so I can actually read my email's inbox please? AOL ADMINS? Ane please dont' mark this, as…
191st ranked -
I need to open email in separate page. I often need more than one email open and still search inbox for more emails
open each email in page separate from inbox and still have access to inbox and other emails opened to compare data from the multiple sources of separate individual emails when necessary
191st ranked -
When I delete an email from the notification on the lock screen of my iPhone, that email does not delete from my aol inbox
Deleting an email from the notification on an iPhone or in the iPhone app should delete that email completely from my aol inbox
191st ranked -
Webmail Themes
AOL,
Can you please add a few more email themes, even just a small number? A few more solid colors, and maybe a few holidays like Christmas, Halloween, and Easter? Or port over the graphics and borrow some of the existing classic mail themes? They copied the themes over when they created the 2012 mail interface (what we are now calling classic mail)
I am going to miss the fun themes if/when the classic webmail goes away.
191st ranked -
Add the Spell check feature to new aol mail
The Spell Check is not available to new aol mail.
191st ranked -
Localization change
Once I switched to new style it automatically set another locale and I can't find a way to change it back
191st ranked -
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.
191st ranked -
DO NOT LIKE YOU AOL CELL PHONE UPDATE
It does not provide a way for me to add an email to SPAM. I have removed AOL app from my phone
191st ranked -
QR security thing does not work.
More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.
216th ranked -
Sorting By Subject
In basic mail, it's possible to sort the emails by subject. You need to put that back. I get alot of notifications from FFN.com, and need to be able to sort them that way, so that I can delete the duplicate ones.
216th ranked -
Move or eliminate banner with 5 icons
There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.
216th ranked -
stop putting Informed Delivery in SPAM, now I don't receive it at all after marking NOT SPAM
STOP marking Informed Delivery as SPAM. I marked it 'NOT SPAM' and a week after reporting to you and Postmaster, I still am not receiving any Informed Delivery in my emails. Second time you did this. This is your problem, not USPS!
216th ranked -
SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
216th ranked
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