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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1141 results found

  1. AOL's new Search failure -

    when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these

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  2. Non functioning printing

    Sort out the printing problem in Firefox. Really annoying that inforation in Paypal statements and some other emails does not transfer to printer. The 'work around' is to click 'Cancel' then copy the full in formation into a blank document in Word and print form there. Tedious and time consuming!!!!

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  3. how about holiday wallpaper for the mail

    holiday wallpaper for the mail

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  4. Font

    Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!

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  5. Why can I no longer highlight and drag text while typing an outgoing email?

    Highlight and drag or drop (like any word document) is no longer an option ? Why ?

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  6. Tighten junk/spam settings.

    Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?

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  7. can't print from email

    you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.

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  8. Today On Aol

    I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.

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  9. signature space is a problem

    I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.

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  10. I need to copy and paste multiple email addresses from one list.

    You should be able to select them using Control+C, instead of having to copy and paste one at a time!
    Like I need 50 addresses from a list with 150. Used to be easy, now it is not! Am I missing something here?

    174th ranked

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  11. Email Opportunities

    Text box is too small, not allowing the writer to see full composition while writing; more variety in text options & enhanced color for basic text that's complimented by more shades and textured choices. Line-to-line spacing does not represent real leading and is not adjustable.

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  12. Why do I need to sign in for feedback???

    Why do I need to sign in to submit feedback?

    I'm already signed in to see the feedback button in my mail view, so why do I need to "sign in" again?

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  13. AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!

    I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…

    174th ranked

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  14. Put Send Option Bar at the top of the screen

    Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.

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  15. Je ne parle pas anglais!!! Traduction via google

    Revener à l'ancien mail!!!!!!!!!!

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  16. When I delete an email from the notification on the lock screen of my iPhone, that email does not delete from my aol inbox

    Deleting an email from the notification on an iPhone or in the iPhone app should delete that email completely from my aol inbox

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  17. Add the Spell check feature to new aol mail

    The Spell Check is not available to new aol mail.

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  18. Block all messages from "renter-info" addresses to ALL accounts

    Based on my own e-mail and comments from other posts on these boards, this is a common issue that AOL has chosen to ignore for years. Over 75% of all my spam comes from renter-info@(randomized end address). MAKE IT STOP. AOL's filters DO NOT WORK. I have tried to put sender contains "renter-info" to send to trash. Doesn't work. I have tried sending to a new subfolder. Doesn't work.

    If AOL had any coherent staff looking at spam, they would be able to see how much is coming from specific address types and take actions to block this type of…

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  19. Add Signature in Spell Check

    After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!

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  20. DO NOT LIKE YOU AOL CELL PHONE UPDATE

    It does not provide a way for me to add an email to SPAM. I have removed AOL app from my phone

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