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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1203 results found

  1. FIX MAIL NOT WORKING AGAIN AND AGAIN

    trouble GETTING MAIL AGAIN GOOD OLD AOL

    170th ranked

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  2. blocked addresses

    Blocked addresses are listed alphabetically, that means that old addresses and new addresses are mixed together in one list. With a maximum of 1000 addresses, when I delete say 100 addresses to make room for more new ones, I also delete current addresses that are currently filling my inbox. Please allow AOL users to sort the blocked addresses alphabetically AND by date. This will allow AOL users to keep the most recent blocked addresses while reducing the blocked address total below the 1000 maximum. Also, would it be possible to allow deleting a group of blocked addresses, say all blocked…

    183rd ranked

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  3. Ads intrude so that I can't read text. PLEASE help fix this problem.

    My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.

    183rd ranked

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  4. how about holiday wallpaper for the mail

    holiday wallpaper for the mail

    183rd ranked

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  5. don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    183rd ranked

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  6. Font

    Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!

    183rd ranked

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  7. Today On Aol

    I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.

    183rd ranked

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  8. e-mail help.

    this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.

    183rd ranked

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  9. AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!

    I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…

    183rd ranked

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  10. 183rd ranked

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  11. Cant send attachments

    I am so tired of not being able to attach things to my emails. Mostly since I have used this as my main email for 26 years

    183rd ranked

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  12. Block all messages from "renter-info" addresses to ALL accounts

    Based on my own e-mail and comments from other posts on these boards, this is a common issue that AOL has chosen to ignore for years. Over 75% of all my spam comes from renter-info@(randomized end address). MAKE IT STOP. AOL's filters DO NOT WORK. I have tried to put sender contains "renter-info" to send to trash. Doesn't work. I have tried sending to a new subfolder. Doesn't work.

    If AOL had any coherent staff looking at spam, they would be able to see how much is coming from specific address types and take actions to block this type of…

    183rd ranked

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  13. OUTLOOK 2016 ISSUE WITH VERIZON/AOL EMAIL (3RD PARTY APP)

    outlook issue:

    Have exhausted troubleshooting for outlook mail 2016 application this is a Verizon email account (3rd party application) we have already done the POP server settings, changed the password, and used an app password to sync the emails in but it did not download and sync in, furthermore it replicated the email account for Verizon.

    183rd ranked

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  14. Paragraphs doubled

    When I paste text from Word into the write email window, all my paragraph breaks get doubled so the paragraphs are too wide apart. This never happened with the old version of AOL.

    183rd ranked

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  15. Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.

    Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.

    183rd ranked

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  16. Leave messages in New Mail

    After a message is read is it possible to leave it in New Mail as opposed to having it go to Old Mail. The present set up requires me to continuously switch between new and old to find messages that I read but did not delete. Let me move it when I want to.

    170th ranked

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  17. Search button next to subject line

    Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.

    183rd ranked

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  18. QR security thing does not work.

    More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.

    198th ranked

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  19. Search SPAM

    I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.

    198th ranked

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  20. delete and block unlimited amount of spam senders!

    Offer no ads and more effective block and delete options...I'd pay.

    198th ranked

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