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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1422 results found

  1. email adds

    email adds are a pain..shame on aol on trying to nickle and dime its users

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  2. need the old format back. New format has too much wasted space to the right of the text. I have to click away the wasted space for each mess

    Need the old format back. New format has too much wasted white space to the right of the text. I have to click away the wasted space (by clicking on the hide arrow while reading each msg. Waste of my time!

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  3. Read receipts

    Read Receipts

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    Gathering Feedback  ·  6 comments  ·  Admin →
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  4. Please RESTORE: open and write email in separate window/pop-out window

    Please RESTORE: open and write email in separate window/pop-out window

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    Gathering Feedback  ·  3 comments  ·  Admin →
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  5. Once I hit send the email goes back to some random spot way down in my email instead of the top where I was working from. Very frustrating.

    This new platform stinks. I am going to continue to put negative comments until you revert to the way it was before.

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  6. Dashboard security is not working

    I have opted out of the sale and sharing of my information in 2020 via the AOL/Yahoo dashboard. Upon checking frequently, I see that Yahoo/AOL has changed my options, without my consent or approval, to allow the sharing and selling of my information. I have contacted Yahoo numerous times about this, and it still hasn't been fixed. I opted OUT of all sharing and selling of my information in 2020, and yet the site keeps changing it back to allow. Not acceptable. I want all of your vendors to abide by the options I elected, which is NOT TO SELL…

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  7. insert a line across the page

    Add the capability to insert a line across the page between any text line.
    This was available in the old version. Very useful!

    Allow the user to reposition function buttons on the page!

    Add a print button to the function area!

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  8. It is very difficult to sort email (can't sort by sender only by date). It is impossible to search email accurately.

    188th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  9. Ads intrude so that I can't read text. PLEASE help fix this problem.

    My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.

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  10. How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!

    How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!

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  11. don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    don't like my emails in my inbox separated by date!!! Give me back my old format!!!

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  12. Today On Aol

    I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.

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  13. e-mail help.

    this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.

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  14. If I delete email from mobile, it doesn't delete from my desktop version

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  15. Search mail function

    What happened to the search function? I used to get a list of my emails that contained a keyword. Now keywords MIGHT be highlighted, and I have to scroll through months of emails to retrieve what is pertinent. FIX THIS, your new design is NOT an improvement.

    188th ranked

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  16. Please go back to the old format!!! I can't figure out filtering or anything and it is slowing down my business!!!

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  17. When I reply/forward to respond to an email, I used to be able to click Back after sending the response to return to the original message.

    How can I get back to the original message without hunting for it after responding to an email?

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  18. EVERYTHING is too Slow

    WHY does this forced upon us horrific, loss of functionally, added unwanted functionality, take a "updating bar" and time consuming about of time just to delete your deleted folder? THE NORMAL AOL VS. WE ALL LOVED AND STAYED LOYAL TO SINCE THE BEGINNING OF AOL, HAD ONE CLICK ON DELETE, AND POOF IT WAS GONE. Now? Now you click delete, see a bar as it's processing, and it takes multiple seconds to complete the task. YOU DESTROYED AOL and no one, including Yahoo users, wants Yahoo looking, feeling or acting like email? Care to response w/out marking it responded and…

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  19. I must be able to sort by name of sender or I will not use the new format.

    I receive a lot of emails and keep many to view or delete later. I sort by name and then decide if I want to keep or discard emails in groups. Without this ability it will take a very long time to do this.

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  20. FIX MAIL NOT WORKING AGAIN AND AGAIN

    trouble GETTING MAIL AGAIN GOOD OLD AOL

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