AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1319 results found
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This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?
Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?
177th ranked -
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
don't like my emails in my inbox separated by date!!! Give me back my old format!!!
177th ranked -
Today On Aol
I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.
177th ranked -
177th ranked
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Search mail function
What happened to the search function? I used to get a list of my emails that contained a keyword. Now keywords MIGHT be highlighted, and I have to scroll through months of emails to retrieve what is pertinent. FIX THIS, your new design is NOT an improvement.
177th ranked -
177th ranked
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When I reply/forward to respond to an email, I used to be able to click Back after sending the response to return to the original message.
How can I get back to the original message without hunting for it after responding to an email?
177th ranked -
EVERYTHING is too Slow
WHY does this forced upon us horrific, loss of functionally, added unwanted functionality, take a "updating bar" and time consuming about of time just to delete your deleted folder? THE NORMAL AOL VS. WE ALL LOVED AND STAYED LOYAL TO SINCE THE BEGINNING OF AOL, HAD ONE CLICK ON DELETE, AND POOF IT WAS GONE. Now? Now you click delete, see a bar as it's processing, and it takes multiple seconds to complete the task. YOU DESTROYED AOL and no one, including Yahoo users, wants Yahoo looking, feeling or acting like email? Care to response w/out marking it responded and…
177th ranked -
I must be able to sort by name of sender or I will not use the new format.
I receive a lot of emails and keep many to view or delete later. I sort by name and then decide if I want to keep or discard emails in groups. Without this ability it will take a very long time to do this.
177th ranked -
FIX MAIL NOT WORKING AGAIN AND AGAIN
trouble GETTING MAIL AGAIN GOOD OLD AOL
177th ranked -
Search SPAM
I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.
192nd ranked -
Right Click no longer includes "Block Address"
Will you please give us the tools to block SPAM? The right click does not work on many of the spam addresses
192nd ranked -
delete and block unlimited amount of spam senders!
Offer no ads and more effective block and delete options...I'd pay.
192nd ranked -
how about holiday wallpaper for the mail
holiday wallpaper for the mail
192nd ranked -
Font
Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!
192nd ranked -
e-mail help.
this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.
192nd ranked -
AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!
I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…
192nd ranked -
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
RETURN TO PREVIOUS FORMAT. THIS IS TRASH. I'LL CANCEL MEMBERSHIP.
192nd ranked -
Might as well use g.mail, it looks the same, boring impersonal. Links do not work.
Return to the old version.
192nd ranked -
Cant send attachments
I am so tired of not being able to attach things to my emails. Mostly since I have used this as my main email for 26 years
192nd ranked
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