AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1143 results found
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new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
318th ranked -
Times vs. Dates of Email
Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.
318th ranked -
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
318th ranked -
318th ranked
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would love to see more themes like christmas
mail themes need more to choose from. like Christmas, new years, Valentine's, Easter, and all the holidays and seasons.
318th ranked -
Its prety obviouse that AOL are not listening to their users.
Its pretty obvious that AOL are not listening to their users. The new format still sucks and the ads in our email are becoming more aggressive. You will notice that AOL totaly ignore direct critisism. AOL bring back the old format and keep your users happy, ignore them and you will lose your users.
318th ranked -
Please stop assuming I am elderly--I am young and don't care about all the mature topics you continuously include. I will
Please stop including gross health ads or ads that target older people--I am still young and am not in your target audience. Even when I do reach that age someday, I still wouldn't want to see any of those ads. They are repulsive and demeaning.
318th ranked -
Your replies options need to include Email !!
YOU WROTE
BEGINS
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.comLooking forward to your reply!
Thank you,
AOL Mail Team
ENDSI DO NOT USE ANY OFTHE ABOVE, FOR REASONS. WHAT IS WRONG WITH ACTULLTY USEING YOUR ACTUAL ACTAUL PRPODUCT?? Y'KNOW - EMAIL !!!!
318th ranked -
* @aol.com
Make the Emoji's large enough to make out what each one
looks like !!! Way too small!!!
Also, the Good nights, and Good mornings should be
consisted with current days .318th ranked -
Your search function is broken.
If I place a contact name in the search field, it only shows emal that was sent by that contact. It used to also find email that the contact was the recepient of an email. When there is an exchange of emails between me and the contact, I need to see ALL the emails going both ways. Also, your search doesn't seem to look for 'older' emails in all my folders. I can't manage my emails without this functionality.
318th ranked -
Contacts--editing is very complicated, now 5-6 steps instead of 2. Bring back the previous window for editing & deleting contacts.
Editing contact lists is now very complicated, 5-6 steps instead of 2, & it's difficult to find "edit", nowhere to click easily. Bring back the previous window for editing, which was so much easier & very obvious how to do it. Editing lists is impossible--I often want to delete someone from a list but not from the individual list. But the system won't let me do that. I am wasting SO MUCH TIME when I need to edit my contact lists. PLEASE CORRECT THIS!! Why do you change a good thing that works just fine??
318th ranked -
Restore the ability to generate passwords for third party email apps such as Outlook
AOL seem to have (deliberately?) disabled the passord generator for third party apps which means (being forced) to use AOL apps (along with unwanted adverts).
318th ranked -
I have to log in Everytime I come to view my mail!
Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
for us to bypass (in the option tab) this login exercise, especially if we don’t log out!318th ranked -
Spellcheck "new AOL" versus "Classic AOL"
When using Spellcheck in the new aol, there is no way to add words to the Spellcheck. So, my last name and the names of the organizations to which I belong, along with medical terminology, show up as spelling errors. Bring back Classic! I just tried to change my settings back to what you are now calling "Basic AOL" and it doesn't display my messages as I would like.
318th ranked -
The calendar used to be easy to use. Now I cannot even get in to put in an appointmnetYour
Go back to your old system....You think you know better...but you dont't You are just looking to make changes. My friends agree. If you really want input... aask peoeple who have been on aol for a long time like 20 years.....but no you all think you know better than us. The old calendar was just fine and I could get into it. Now it will not show.
Go back to your old system. If I have to learn something new I will go to the new provider like g-mail.
Susan Van Zant
suvanzant@aol.com
760-315-0142318th ranked -
Bring Back Contact editing and display window.
Your Contact arrangement is not friendly to editing and deleting. Your previous contacts & list management method was so superior to your present arrangement.
318th ranked -
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
This platform is hard to read, hard to use, it is slow and the search is awful.
Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
Everyone hates AOL now.318th ranked -
go back to the old version
you are asking the same **** questions over and over. How can I go back to the old version????
318th ranked -
default: want contact list sorted by last name default is sorted by first names
aol default is first name sort
318th ranked -
address book
i do not want to have the 15 more on the address book, i want a complete list of all my contacts. I've been your member for too many years and i want to have someone to make it right.
318th ranked
- Don't see your idea?