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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1426 results found

  1. GO BACK TO ORIGINAL NEW ONE IS ****

    GO BACK TO ORIGINAL NEW ONE IS **** - WHO ON EARTH THOUGHT THAT WAS A GOOD IDEA -

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  2. signature pictures no not function

    signature photos do not work properly, cannot put company logo next to name in signature.

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  3. Return the sort mail that was previously "read" function

    Removing functions is a big down grade. I do not want to continue to use AOL without this function. I have too many emails to read them all and too poor of a memory to remember exact words to search for an email I want to find. I look through the ones I have read. Please return this function or I'm leaving after being with you from the beginning.

    270th ranked

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  4. 270th ranked

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  5. I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM

    I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM

    270th ranked

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  6. 270th ranked

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  7. Open several e-mail at the same time

    It should be possible to open several e-mail at the same time, so that one can shift between them.

    270th ranked

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  8. sign in

    remove the phone message to sign in .. it is a pain in the butt..../

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  9. contacts

    If there is an entry in my contact list and I receive an email from that address it should be placed in my new mail / in basket not put into my recently deleted folder along with other junk mail. I have that person in my contact list for a reason and I can remove them if there is a problem.

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  10. Too much time is wasted with endless verifications!

    Please stop asking me to verify my identity two three times a day! Once I put in the password, stop making me go thru a ritual of getting yet another verification. If you would consider how you would feel going thru that two or more times a day, sometimes within minutes of each other, when I am off VPN, you would not do it.
    Can I have your help in this?

    310th ranked

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  11. sent here by tech support on x. Not receiving emails from certain senders.

    Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…

    310th ranked

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  12. limit number of emails per page

    Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.

    This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…

    310th ranked

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  13. "Clean your mailbox"

    Hi, It would be helpful to be able to select an entire year as a choice with "Clean your mailbox."

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  14. No Way to Remove Top Contacts that are Suggested

    I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.

    It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…

    310th ranked

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  15. increase screen size option

    make it easier to increase screen size

    310th ranked

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  16. Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and

    Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.

    270th ranked

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  17. LET US REVERT BACK TO THE OLD (BETTER) AOL.

    How long are you going to BLATANTLY IGNORE that your TOP complaints are all asking the same request....

    310th ranked

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  18. 310th ranked

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    1 comment  ·  Admin →
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  19. ADD DELETE CONTACTS

    Deleting cached emails is impossible. Editing the contacts to remove is an overbearing process of click after click. I have a quarter of a century of emails, most of which I don't want in my contacts. Can you add a check box next to each for rapid selection and deletion? Anything would be better than the way it is now.

    310th ranked

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  20. Give us a whitelist

    I'm tired of pulling the same friendly senders out of the Spam folder, and your system doesn't learn when I keep marking them "Not spam." Time to join the 21st century.

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AOL Mail Norrin

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