AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1313 results found
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No Way to Remove Top Contacts that are Suggested
I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.
It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…
298th ranked -
increase screen size option
make it easier to increase screen size
298th ranked -
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.
260th ranked -
LET US REVERT BACK TO THE OLD (BETTER) AOL.
How long are you going to BLATANTLY IGNORE that your TOP complaints are all asking the same request....
298th ranked -
Why the **** am I being FORCED to use two factor authentication? This is complete nonsense.
Insulting and ridiculous.
298th ranked -
ADD DELETE CONTACTS
Deleting cached emails is impossible. Editing the contacts to remove is an overbearing process of click after click. I have a quarter of a century of emails, most of which I don't want in my contacts. Can you add a check box next to each for rapid selection and deletion? Anything would be better than the way it is now.
298th ranked -
Give us a whitelist
I'm tired of pulling the same friendly senders out of the Spam folder, and your system doesn't learn when I keep marking them "Not spam." Time to join the 21st century.
298th rankedIf you mark a message Not Spam using one of our clients once, that sender will no longer land in the Spam folder. Is there a chance you're using a 3rd party app - perhaps one with its own filters?
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Improve customer support
Customer support is non-existent. You have blocked all of my most commonly used contacts and they are not able to get hold of me by email.
298th ranked -
delete old mail
i want one dialog box that lets me set a date and ALL mail prior to that date to moved to the Delete folder. This would be available in each of the active folders (New, Spam, Sent), AND STOP RESTORING old mail, I just had to delete 5000 mails I know I previously deleted permanently.
298th ranked -
Please make it possible to delete ALL blocked messages at once.
Please make it possible to delete ALL blocked messages at once.
298th ranked -
Please remember selected sort function
Please make it so the selected "sort" function remains the same unless changed by user. People prefer their mail to be sorted in certain ways and once selected it should not automatically revert the to a format they do not desire. Thanks
298th ranked -
Revert to previous email format
The new format is confusing when replying to a message a 2nd or subsequent time. Do NOT like the new email, want to revert to Classic email.
298th ranked -
aol mail format
Pls revert back to the classic format. I still hate this new format.
298th ranked -
Bring back Classic AOL
It's been months and I'm still not accustomed to this stupid new email system.
The old AOL was vastly superior.
298th ranked -
PLEASE give us some holiday themes!
Pleasegive us holiday themes. Why is it so hard to do this? The older version gave us lots of holiday choices!
298th ranked -
My e-mail no longer spaces properly,,,,,,,,,,,,do to the ******* unwanted ads...............please fix!
Quit forcing ads down our throats............
298th ranked -
Fix your site; it's corrupted and not functioning
Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.
298th ranked -
Restore the ability to generate passwords for third party email apps such as Outlook
AOL seem to have (deliberately?) disabled the passord generator for third party apps which means (being forced) to use AOL apps (along with unwanted adverts).
298th ranked -
Spellcheck "new AOL" versus "Classic AOL"
When using Spellcheck in the new aol, there is no way to add words to the Spellcheck. So, my last name and the names of the organizations to which I belong, along with medical terminology, show up as spelling errors. Bring back Classic! I just tried to change my settings back to what you are now calling "Basic AOL" and it doesn't display my messages as I would like.
298th ranked -
go back to the old version
you are asking the same **** questions over and over. How can I go back to the old version????
298th ranked
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