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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1142 results found

  1. Change for the sake of change is frustrating.

    I don't like your new color schemes and I can't directly delete a mail without taking extra steps. Why do you have to change a system without adding any extra benefits. It just keeps your programmers busy. Maybe they should be let off.

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  2. Learn from the past

    If it ain't broke, don't fix it. If we ask real nice, will you go back to the classic version? Probably NOT! The new design is not pleasing to the eye at all. Stop trying to justify your silicon valley salaries, you all be replaced by A.I. soon enough. Put it back!

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  3. The "Gathering Feedback" is BS

    There is no "Gathering Feedback." The kids who came up with this shizzle are just munching popcorn and kicking back waiting for their participation trophies. Stop acting like you care what your long time users actuallly think. If you did, you would have reverted immediately from this disaster. Anyone actually watching, launch a "classic site," invite us on here, and get YOUR popcorn to watch us jump ship to your new venture.

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  4. Get rid of this abomonation you've created.

    Change the format and want to nickle and dime me for a ******* dollar to push a button to change it back. Yahoo is really looking great right now. Sorry things are so rough for you that you charge your members this way. Put you email ..... well, you knopw where.

    261st ranked

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  5. 2023•05•11 {Mail.AOL.co.UK} & Mail.AOL.com; §Settings ► E - Mail & Calendar._

    1. E - Mail displays 3 columns (From; Subject; Date); add options to customise sequence (Date; From; Subject) & widths (Date narrow; From narrow; Subject wide).
    2. Open E - Mail messages within the same browser session - window in a new tab.
    3. Customise Fonts (Times New Roman, Consolas, Terminal, etc.; Numerical versus Small | Medium | Large Sizes) for E - Mail (Read & Compose) & Calendar.
    261st ranked

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  6. new format - lost screen of emails prior to 7 days back

    I've lost previous emails that have not been addressed - only shows back 7 days on my screen. If i do a search for something particular it shows up - but I have no idea what emails are still sitting that I need to address because I can't see them!

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  7. Opening an email should not default to an automatic reply. This alone is annoying enough to send me back to Classic.

    Provide an option when reading email to open email in Reply mode. Default should be to be able to open email in Read mode.

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  8. I havebad eye sight. I need a larger font to read the inbox and the left panel ....

    offer larger fonts so older folks can read the inbox and left panel....

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  9. how to remove a contact from unsubsribe list to active emai is

    Put in checks to move unsubscribe contact to active subscriber.

    261st ranked

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  10. What happen to separating the old emails with the new emails? It's pretty confusing when you want to keep certain emails as new.

    What happened to separating the old emails with the new emails? It's pretty confusing when you want to keep a few certain emails as new. Why did you get rid of the old email folder? Bring it back please.

    261st ranked

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  11. Deleting older emails

    Can you put something in place that the emails could be auto deleted after a certain time period or let us set a certain date. Also email to be deleted could be deleted automatically or let us go through the batch and save any that we would like to save before letting them delete. The process now is painful. You can delete all or none. I need to delete some.

    261st ranked

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  12. Open several e-mail at the same time

    It should be possible to open several e-mail at the same time, so that one can shift between them.

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  13. sign in

    remove the phone message to sign in .. it is a pain in the butt..../

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  14. NO I don't see what I am looking for

    How can I move a read email to a folder that I have created. Since the new update Jan 2023, when I open the "move" option, there are only a few folders listed in that area. WHY??? My folders that I created on the left hand side are still there THANK GOODNESS, with the old emails I had moved there before the update and I can still open them, but I cannot send a read email to the folder, they aren't listed anymore under "move". WHY?????? pls help! I still want this option and do NOT want any of my…

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  15. cc as a Standard Default Address Line Option

    Please add an option to have the CC address line appear by default.

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  16. Delete Process is not Operating Correctly

    3) Old and New Ver problem, when someone is is replying to and email and selects a large block or all of the text to delete it. The entire file is deleted, one must go to Deleted files to recover it. It should never delete a file from within a file as just described.
    2) New version: The Reply anchor to an open file should be at the top or at the top and bottom. I get large files of multi-reply add on comments that are maintaining a legal dispute.
    3) Deleted and recovered files do not have a reply…

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  17. why can i not sign out

    When I Click Sign-Out I Click Sign-Out To Sign-Out, Stop Asking Me If I Really Want To Sign-Out, YES THAT'S WHY I CLICKED SIGN-OUT!!!
    It's Annoying, I Clicked Sign-Out For A Reason, Not To Be Asked If I Really Wanted To Sign-Out!!!!!

    318th ranked

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  18. Stop sending Harris trash to my aol account.

    Stop sending Harris trash to my aol account.

    318th ranked

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  19. When I close my mail I see a screen that is an advertisement for the US Presidential Election. AOL should not be promoting politics!

    If you are smart, you should not promote political parties unless you wish to make enemy's! AOL should remain neutral and not accept political ads to avoid loosing business!

    318th ranked

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  20. Return The Previous Features

    It is extremely to write emails due to the limited font sizes, writing style, and spacing. Times New Roman, double spacing, and other features are no longer available. Please return those features.
    Thank you in advance.

    318th ranked

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