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← Customer Feedback for AOL



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1385 results found

  1. What have you done to the email lists|? Can I have the old one back please!

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  2. Get rid of this abomonation you've created.

    Change the format and want to nickle and dime me for a ******* dollar to push a button to change it back. Yahoo is really looking great right now. Sorry things are so rough for you that you charge your members this way. Put you email ..... well, you knopw where.

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  3. Message Deleted Popup

    Move Message Deleted box. Right now it pops up over the delete button and stays there. That makes deleting an individual email a 2-step process, since the box stays for a while. I need to delete the box that popped up for the previous deletion in order to delete the current email. Please move the box elsewhere.

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  4. Allow use of picture formats for signature

    I can't use a photo (.jpg or .png) as my signature. Outlook and other email apps allow that.

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  5. I havebad eye sight. I need a larger font to read the inbox and the left panel ....

    offer larger fonts so older folks can read the inbox and left panel....

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  6. The NEW AOL Mail

    I like the "star" feature of the new mail, and the ability to select and locate the important ones easily in one place.

    I do miss the "search" option of the old mail system, as I was able to fairly easily find e-mails I was looking for, rather than have to manually search the entire list.

    Is it possible to bring that feature back into the new system?

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  7. Fix it

    Listen, I have been hacked twice now and I am not happy about it. Obviously there is something not secure with your system and I am tired of it and I want it fixed.

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  8. Fix new mail or give us back the old mail. The new one sucks.

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  9. Add a selling checker dictiorary

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  10. Add subscriptions and receipts to AOL Mail (like Yahoo has)

    Since this new AOL Mail is basically the Yahoo Mail interface, can you enable the Subscriptions and Receipts folders (in the same place Documents, Pictures, and Travel is)?

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  11. Providing an option to confirm or update a user's credentials

    Not having an individual's profile settings is concerning. I'm not sure company legitimate anymore, according to media it doesn't exist. The inability to validate personal info for account, even though having paid support is concerning. Especially since account misidentified as a business account so often. I am baffled by the account's uncertainty, inconsistent reliability, and unwilling or lack of support contacts... which I pay for and need.

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  12. Can"t access my Aol from my Ipad since the update! AOL STINKS NOW! Moving!

    Can"t access my Aol from my Ipad since the update! AOL STINKS NOW! Moving!

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    Gathering Feedback  ·  2 comments  ·  Admin →
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  13. Attachment disappears - PLEASE FIX

    I use AOL through chrome. When I send an email with an attachment, everything works fine.
    However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.

    Please fix this so the attachments are retained throught the thread of emails.

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  14. Stop the spying censorship in the messaging for stories.

    Stop the spying censorship in the messaging for stories.

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  15. how to report AOL phishing

    How about a way to let you know when people are threatening AOL users from an apparent AOL address? You don't care about people phishing from an AOL address?

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  16. PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!

    MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
    INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!

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  17. I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.

    I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.

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  18. Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.

    Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.

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  19. Go back to letting users set default fonts and size of text for sending email.

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  20. It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc

    AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.

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