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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1351 results found

  1. you have the worst email service in the entire world

    You have the worst email service in the entire world. You should be begging people to keep uning it.

    On Friday, March 14, 2025 at 02:16:41 PM PDT, AOL Mail mail@email.aol.net wrote:

    AOL

    Hello,

    We’re writing to let you know that we’ve made changes to our Terms of Service to update how we will resolve any disputes that may arise over the use of our services.

    These updated Terms apply to all the services offered by the Yahoo family of companies (including Yahoo, AOL, Rivals, Engadget, In the Know, TechCrunch, and Makers). You can find a full list of these…

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  2. by getting comments section at the end of articles to download

    The comments section at the end of an article will not download.

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  3. Body of Email Forwarded to Multiple Recipients Vanishes

    Emails forwarded to multiple recipients send without the body of the original content. Attempts to resend these emails with the content intact is blocked by AOL's systems protocols that prevent emails forwarded to large number of recipients from being sent for at least an hour. This is very frustrating.

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  4. talk to a real person>

    my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?

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  5. I couldn't transfer any email from yahoo.com to check my email

    I am not happy with this i lost all my important email and information also need to know even new updates from other websites! i don't want to do aol.com or yahoo.com!

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  6. let me delete certain things like starred and add my own folder where i would like it to be

    let me delete certain things like starred and add my own folder where i would like it to be

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  7. es avec 2 noms différents

    je voudrais une 2me adresse électronique sans toucher a la premiere en clair 2adress

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  8. INBOX INBOX INBOX INBOX INBOX INBOX NOT OLD NEW ****

    give me back my inbox and get rid of the **** new old mail ****. I have emails that must tie together and always going to find them in the old mail is crazy. Why make something that was so easy more difficult. so many things in life are hard but this was just stupid to do to people when we did not ask for it. I want one inbox and message to stay there until I DECIDE TO GET RID OF THEM. I GUESS I WILL JUST SWITCH TO ANOTHER EMAIL SYSTEM SINCE YOU WON'T FIXIT.

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  9. 970th ranked

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  10. I need my emails

    Where is my ******* email ? I need those files !!!!

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  11. mailbox

    add more of colors and wallpapers for the mailbox

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  12. Email content disappears while in Saved mode.

    Emails being forwarded, placed in the Save folder for sending later, due to AOL time restrictions, loses much of the body content of messages and only forwards a portion of the email; typically only attachments.Text and graphics disappear.

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  13. ( 1 ) Move the dates back to the LEFT side of the screen ( like the good old days ) ( 2 ) Return to the old email format !!

    *** I second the idea of "Bringing back the old email format" People read from left to right, beginning with dates & times, etc. So, it's illogical to put dates (times) on the right hand side.

    *** It's important to allow users to adjust the positions of columns ( like the old days )

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  14. Fix the iPad update for aol mail

    Since you have closed comments, putting again.
    Just had to delete and reinstall- again!

    And why oh why would I ever be using X?? Ridiculous that to respond to you that X is put as the first option. And going through the other links is a process!

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  15. Composing Email Issue

    When writing an email, It no longer populate the rest of the name of the recipient after typing in the first 2 letters of the name

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  16. Offrez-nous plus de thèmes de décoration de l'arrière plan de la boite mail

    Offrez-nous plus de thèmes de décoration de l’arrière plan de la boite mail

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  17. Keyboard

    Get rid of the split keyboard. Using it takes longer for several reasons. Not only does it take longer because I have to keep moving my focus back and forth from one side side to the other, it continually blocks my view of what I’ve written, finding and correcting mistakes, finding where I left off, rearranging formats, and/or inserting omissions. My messages are not usually short ones and having to go back and forth opening and closing the keyboard is a real pain. Then, when I take down the keyboard and find the needed change, as soon as I go…

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  18. Have a auto log out of AOL mail account if customer is not active for 10 mins or less for security reason

    NOTE: I have noticed for years that Aol does not log you out of your mail automatically when you are not active. I think that as long as AOL has been around and for security purposes, they should incorporate an auto log out feature to protect your security and email accounts. I called AOL technical support and advised them to see if there was a solution for this and they said NO they don't automatically log you out of account! This could potentially jeopardize your security if you happen to forget to logout on any device that you use your…

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  19. 970th ranked

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  20. I have to sign in manually everytime I need to check my email

    I already clicked on "stay signed in" button, but everytime I try to re-pull up my email, its asking for me to log in again. I tried it on 2 different browser and they're showing the same thing.

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