AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1467 results found
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New Inbox functionality
I am writing to request the ability to sort emails by sender within the Inbox. This functionality would significantly improve efficiency, particularly when reviewing communications from key stakeholders or managing high‑volume correspondence.
Thank you for considering this enhancement.
Sincerely - Keith
996th ranked -
creating distribution lists
I followed the directions for creating an email distribution list, but after adding the emails, the "save" button did not activate, so I can't create the list. I cleared cache, tried creating the list under both Firefox and Chrome, still to no avail. Any suggestions?
996th ranked -
Suddenly lot receiving email from my family! What happened? Also can't send mail from my phone to myself.
Please fix the mail to that I can get messages from my family again. Political mail comes through fine. I don't understand!
996th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Don't send me solutions for our slow computers when it's your bulky system.
That borderlines on a sickness.
996th ranked -
996th ranked
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996th ranked
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I have to reboot my laptop after logging in because too much data is loaded and it crashes Chrome and ever other open program runs slower.
please reduce the amount of data you load when I login to https://mail.aol.com or allow me to turn off certain features.
996th ranked -
996th ranked
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problème de courrier
toutes les pubs est autres sont sur ma page principale est tous en Anglais , j'ai au moins 20 Mail par jours sur ma boite d'accueil , rein dans la boite indésirable ou dans la boite spam, le courrier et mal triés.
996th ranked -
new format
The new format is horrible. It hides the old mail, making it harder to find or notice. It shrinks windows that you view content in, and then prompts you to pay for an upgrade so you can view it again. I really regret trying the new format. There was no warning that this was irrevocable. Please offer the old format again.
996th ranked -
EVERY DAY
EVERY DAY UNTIL YOU FIX IT.
UNLIMITED BLOCKING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!996th ranked -
can not even sign in on with the new aol mail
I can not sign in with the new aol email. Need to make the new aol mail backward compatible with old computers/slow connections so I can sign in like I did with the old email.
996th ranked -
bis vor 1 Woche wurden mir beim Schreiben von E-Mail mit Eingabe der ersten Buchstab die komplette E-Mail-Adr vorgeschlagen. geht nicht mehr
bis vor 1 Woche wurden mir beim Schreiben von E-Mail mit Eingabe der ersten Buchstaben die komplette E-Mail-Adr vorgeschlagen. geht nicht mehr. Was kann ich tun, um dies wieder zu implementieren?
996th ranked -
Supported characters
Please include apostrophes and hyphens as valid characters in user names as these are very often found in names. It's 2026, the internet is advanced enough where my name shouldn't be displaying as "O'Hare" on certain sections of the website.
996th ranked -
I'm having trouble opening email link. takes me to "ERR_TOO_MANY_REDIRECTS", but sometimes it works
I'm having trouble opening email link. takes me to "ERRTOOMANY_REDIRECTS", but sometimes it works
996th ranked -
page is not working completely!
Page has PROBLEM!!
996th ranked -
I do not want to confirm a delete.
I do not want to confirm a delete.
996th ranked -
well I have been searching for 3 days now : Put AoL logo on my task bar No solution offered resolve the issue so simple ?????????
impossible to ad AOL on task bar ....all solutions offered are either bogus or not attainable with window11 !
996th ranked -
Stop interfering with the video I watch in beforeitsnews.com
Stop interfering with the videos I watch on beforeitsnews.com
996th ranked -
Why were the letterhead positions removed?
Why were the letterhead positions removed?
996th ranked
- Don't see your idea?