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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1300 results found

  1. 469th ranked

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  2. Sorting Columns Gone? HELLO?

    WHY did you remove our ability to sort our columns in the, or a, view that we've always used, are used to, prefer or find easier for us functionality wise? I don't want "stars", they were "flagged" for a reason, and I had that in the first column so I could easily see what I needed follow up on, or that needed responding to - I NEEDED to see my attachment column so I could search by attachments, now there's no attachment icon or column, and again - LOSS OF ABILITY TO sort columns as WE need them to be…

    469th ranked

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  3. messages fail to load

    Not sure what is going on but each time I attempt to open aol messages using my computer, I keep getting asked to pick a theme and font. When I do, it says there is error and my selections don't save. On top of that, when I attempt to look at my messages, my emails don't load. It says an error occurred while trying to fetch messages. When I hit retry, I keep getting the same message.

    469th ranked

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  4. There should be a schedule feature sending mail... surprised that it doesn't exist

    There should be a schedule feature sending mail... surprised that it doesn't exist.

    469th ranked

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  5. WRITE THE CEO

    Write the CEO about the sorting, not keeping READ emails in your inbox and all of your concerns with the new AOL mail. If you cannot sort by sender or "sent to" how can you mass delete to keep your emails under control?

    469th ranked

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  6. wallpaper

    let us add our own wallpaper or add more options to choose from

    469th ranked

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  7. How Can I Hide The Sub-Folders Behind The Parent Folder When Moving An E-Mail?

    One, I LOVE It That AOL Finally Allows Sub-Folders!! And The Sub Folders Can Be Hidden Underneath The Parent Folder On The Left Hand Side, Which Is Great!!

    But, When I Go To Move An E-Mail From My Inbox To A Folder, The Sub-Folders Are Not Hidden, So That Means There Are Way Too Many Folders & Sub-Folders To Scroll Through. It Would Work Much Better If The The Sub-Folders Could Be Hidden Under The Parent Folders When Moving An E-Mail, Just As You Have That Option On The Left Hand Side. For An Example, Check Out Xfinity Or Comcast.net…

    469th ranked

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    1 comment  ·  Admin →
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  8. Verification code

    Why wont you support Apple for my verification code?

    469th ranked

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  9. Disposable Email Addresses

    Please consider making disposable email addresses available for AOL Mail like Yahoo Mail already has. It is very useful for limiting spam.

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  10. 469th ranked

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  11. send box

    The send and attach tabs are illogical where they are. Why not put them back at the top where they were before and where they are easier to see. Alternatively give me the ability to cusomise my screen so that I can do it

    469th ranked

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  12. accents and diacritical marks

    When I am composing a message, why can't I add accents and other diacritical marks? I used to be able to do this. Now I have to pre-type my message and copy it into my email message.

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  13. snooze

    please add a SNOOZE function to email

    469th ranked

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  14. Stop blocking me from sending a link to our products to our clients. THIS IS ********!

    I am trying to send our Drop Box link to our clients and it is being blocked from sending as spam. This only started with the new format.

    469th ranked

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  15. Fix new aol mail to make it possible to add new contacts. I've tried it in 3 browsers and 2 computers. Call the help line.Had to switch back

    I tried to add a contact to a list in new aol mail on 2 computers and 3 browsers to no avail. Went into help and found instructions that were impossible to follow. Called the help line and was told all my browsers needed to be cleaned, even in a one week old computer. Switched back to old aol mail and added the contact in 2 minutes. FIX new aol mail PLEASE!

    469th ranked

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    1 comment  ·  Admin →
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  16. send

    I liked it better when 'Send' was at the top of the page. Now you have to scroll to the bottom and it's depressing in a 'memory lane' way. And it's a hassle.

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  17. High Importance or Low Importance

    What happened to the mail priorities?

    High and Low Importance??

    469th ranked

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  18. settings

    allow me to single space rather than double space. Give me back my old version.

    469th ranked

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  19. Avoir la possibilité de faire apparaitre la ligne Cc et la ligne Cci par défaut lors de l'écriture d'un mail

    Avoir la possibilité de faire apparaitre la ligne Cc et la ligne Cci par défaut lors de l'écriture d'un mail

    469th ranked

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  20. Use keyboard keystroke functions for ordinary tasks

    Be able to use CTRL R for Reply, CTRL Enter for Send and CTRL F for forward without having to click the button for that action.

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AOL Mail Norrin

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