AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1448 results found
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Full page AOL advert
Why of Why do you present a full page AOL advert at the beginning of each login: Try AOLmail, its free..... but we are already trying it.... we have been using it for donkeys years!!!!
528th ranked -
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.528th ranked -
New AOL Mail inserting wrong email address
When typing the first few letters of my email address, the New AOL Mail is incorrectly completing it with an email address to another domain that I have never used on AOL, nor is it in my Contacts List. This forces me to manually type my correct AOL email address in the CC or BCC box. How does this happen and how can it be fixed?
528th ranked -
way too much clutter
I'm trying to send an email with a copy to a second person.
so the screen shows the recipient, the second recipient, and empty BCC box, then the subject line, then the font options, then a TEENY TINY space for me to write in.
Everything except the space I'm writing in needs to be collapsible.
528th ranked -
problem
I posted a problem when the new upgrade went live. The problem is I can not always print my emails. Information is missing in the printing. This is a big problem and you said that you were working on the problem. Wondering if you still are working on the problem because it is still a big issue.
528th ranked -
how to print an email
I can't figure out how to print an email so that the whole message prints, not just a sliver of info on one side of the page. This new format stinks.
528th ranked -
The window on the right that shows the sender info is totally worthless. There seems to be no way to get rid if it.
Give an option to delete the sender info window from display and printing. It has little or no value added.
528th ranked -
Multiple clicks to open an e-mail
I'm really tired of needing to click on an e-mail twice to open it. I click on the message, then the subject line shows by itself in a new screen, then I need to click on it a 2nd time to actually open the e-mail. EXTREMELY IRRITATING!
528th ranked -
AOL (Calendar Invite)
After I'm logged in to my AOL mail account from my HP Envy Laptop, I'm unable to open any calendar invites which come via email. If I attempt to down load and open via in App (i.e., Word or Notepad), it comes up as untitled file with coding only. This has happened on two occasions from two different companies and I cannot view the calendar invite. I have gone through 2 tech support sessions and looked through aol calendar settings with no success.
528th ranked -
Why is it so hard to add a contact? Can't just type a new e-mail in
Just allow us to type an e-mail into an existing list
528th ranked -
not compatible with Windows 11 mail app
AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.
This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!
528th ranked -
Hard as heck to add names to contact list. Your IT personnel failed miserably!
Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.
528th ranked -
No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email
There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL
528th ranked -
You say we can switch back and boo hoo our leaving but you slam us back to the so called improvement.
Give us the choice to revert to the classic version that does not immediately restore the new horrible persistent version that is constantly being forced upon us. And there's that weepy sad to see you go and then we are whipped back to the new awful version. A frustrating waste of time.
528th ranked -
autocorrect spelling while typing
WHEN are you going to restore AUTOCORRECT SPELLING WHILE TYPING???? It works here. It is essential to have this function restored when typing an email. Four autocorrects just showed here as I was typing. Absolutely essential.
528th ranked -
Keep the classic as it is and only modify it slightly where is needed most.
Your old format has been perfect. you don' need to change for the sake of change.
528th ranked -
The new AOL Mail format does not allow for editing addressees in the CC or BCC windows.
Please fix this fault or return to the old AOL Mail format.
528th ranked -
New Address Book
Your new Address Book is Horse ****!!! You eliminate the ability for us to separate the type of contact to a selected group of contacts. Attorneys, Bankers X type of customer, family, etc. You is the idiot that came up with this idea!! the secret to using a data base is to be able to sort it by predetermine sub lists. That is what we had. Some stupid decision maker took this away from us! That was a stupid move. It motivates us to leave you system!!!
528th ranked -
FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK
FIX AWAY MESSAGE/VACATION RESPONSE--IT DOES NOT WORK. This means when client emails me and I am out of office or on vacation it just looks like I'm an *** or ignoring them. UGH. I can set it up but when I test it sending from a different email, no away message comes back.
528th ranked -
deleting emails
Something weird is happening - when I select a few emails to delete, it also deletes other emails that weren't selected. Then I have to spend time going into trash to put those back into inbox. Since you are forcing users to use this horrible change with AOL I'll continue to post glitches because THERE ARE A LOT OF THEM!!!!! This was never tested by people who actually USE AOL!!
528th ranked
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