AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1208 results found
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Use keyboard keystroke functions for ordinary tasks
Be able to use CTRL R for Reply, CTRL Enter for Send and CTRL F for forward without having to click the button for that action.
480th ranked -
AOL précède ma saisie
Depuis quelques temps AOL n'obéit pas à ma volonté :
Dès que saisis une réponse à un mail, le système anticipe mon écriture et propose des mots ou des lettres que je ne veux pas écrire. Par ailleurs, lorsque je veux renommer un objet de classement, il m'impose des noms que je ne désire pas. Par exemple, si je veux nommer un objet de classement "ORGANIGRAM" il va m'imposer "ORGANIGRAMME". Si je tape "GRAM" il va m'imposer "HERBE"
C'est très nouveau comme bogue.480th ranked -
split view
Please remove the Split View option or provide an option to have it pop up. Every time I try to file an email into a folder on the left, the Split View screen pops up on the left and then I have to start again to try to file the email into a folder. Frustrating!!!
644th ranked -
creating extra spaces or lines when forwarding and replying to an email
email creating spaces and lines when forwarding...please help
644th ranked -
notification on desktop
On new message arrival, show the notification of the desktop.
644th ranked -
Please make it easier to delete emails. Or make the little box bigger.
Please make it easier to delete emails. Or make the Box bigger.
644th ranked -
disable group by conversation
The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.
644th ranked -
downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
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PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
644th ranked -
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
…
644th ranked -
access email saved on my pc without aol desktop gold
An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.
480th ranked -
How dare you stop filtering incoming mail and offer to now do it for a fee. I have other providers that are FREE and do a better job free!
I am probably one of a very few people still paying for service. As a provider you are responsible for a certain amount of oversight and I dont think you should try to further monetize. What am I paying for after all
Free services all do this. What is my incentive to keep paying and getting service.644th ranked -
Select and delete multiple filters at one time.
Select and delete multiple filters at one time.
644th ranked -
2-step login verification repeatedly fails with "Invalid barcode..." notice via Microsoft and Google authenticator apps on my iPhone.
Provide valid QR codes for 2-step login verification by Microsoft and Google authenticator apps on iPhone. Both apps repeatedly report "Invalid barcode..." so only effective recourse is to request 2-factor verification code via email to a non-AOL account... and with no permanant "trusting" of my current login device -- in this case a Windows 11 PC.
644th ranked -
HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???
"SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!
644th ranked -
644th ranked
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Properly handle messages addressed to AOL email addresses
I am receiving bogus, perhaps phishing, messages that are addressed to AOL email addresses that start with my first name, but are arriving in my gmail Inbox. The most recent message was addressed to AltonLA@aol.com, with a Cc to AltonZh@aol.com. They were delivered to trippap@gmail.com, my gmail address. In general, other messages are addressed to Alton??@aol.com, where ?? represents two random characters, with Cc to Alton??@aol.com (different ??). I assume that, because the original To: is an aol.com email address, the message is first processed by AOL in it's servers and then sent out to other servers,…
644th ranked -
The "sender" field used to be in Bold text. What happened? Please tell me how to bring that back
Bold the "sender" field, the way it used to be.
644th ranked -
Allow a "back" button for mistakes
Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.
Please add an UNDO, REVERSE, or BACK button. This would be so helpful!
644th ranked -
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
644th ranked
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