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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1424 results found

  1. accents and diacritical marks

    When I am composing a message, why can't I add accents and other diacritical marks? I used to be able to do this. Now I have to pre-type my message and copy it into my email message.

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  2. snooze

    please add a SNOOZE function to email

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  3. Stop blocking me from sending a link to our products to our clients. THIS IS ********!

    I am trying to send our Drop Box link to our clients and it is being blocked from sending as spam. This only started with the new format.

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  4. Fix new aol mail to make it possible to add new contacts. I've tried it in 3 browsers and 2 computers. Call the help line.Had to switch back

    I tried to add a contact to a list in new aol mail on 2 computers and 3 browsers to no avail. Went into help and found instructions that were impossible to follow. Called the help line and was told all my browsers needed to be cleaned, even in a one week old computer. Switched back to old aol mail and added the contact in 2 minutes. FIX new aol mail PLEASE!

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    1 comment  ·  Admin →
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  5. send

    I liked it better when 'Send' was at the top of the page. Now you have to scroll to the bottom and it's depressing in a 'memory lane' way. And it's a hassle.

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  6. High Importance or Low Importance

    What happened to the mail priorities?

    High and Low Importance??

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  7. Avoir la possibilité de faire apparaitre la ligne Cc et la ligne Cci par défaut lors de l'écriture d'un mail

    Avoir la possibilité de faire apparaitre la ligne Cc et la ligne Cci par défaut lors de l'écriture d'un mail

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  8. Use keyboard keystroke functions for ordinary tasks

    Be able to use CTRL R for Reply, CTRL Enter for Send and CTRL F for forward without having to click the button for that action.

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  9. AOL précède ma saisie

    Depuis quelques temps AOL n'obéit pas à ma volonté :
    Dès que saisis une réponse à un mail, le système anticipe mon écriture et propose des mots ou des lettres que je ne veux pas écrire. Par ailleurs, lorsque je veux renommer un objet de classement, il m'impose des noms que je ne désire pas. Par exemple, si je veux nommer un objet de classement "ORGANIGRAM" il va m'imposer "ORGANIGRAMME". Si je tape "GRAM" il va m'imposer "HERBE"
    C'est très nouveau comme bogue.

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  10. Stop interrupting with ads for ad free email on AOL. I can do that on gmail!

    Stop interrupting with ads for ad free email on AOL. I can do that on gmail

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  11. 651st ranked

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  12. change (0 unread) back to (no unread)

    change (0 unread) back to (No unread)

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  13. Blocked emails

    Emails coming from pattymatznewyork@aol.com to patty@matz.org are being blocked and marked as suspicious

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  14. Show all new emails and don't hide them until you delete one and then the next one shows up. If you have 20 only a few show up until some

    Show all new emails and don't hide them until you delete one and then the next one shows up. If you have 20 new emails only a few show up until one is deleted then the next one appears. Show ALL daily emails sent.

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  15. allow me to disable spam filtering

    My Mac and iPhone already have spam filtering when they pull emails from the AOL server. The AOL spam filtering is way too aggressive and blocks known senders all the time. Adjusting or even disabling spam filtering at the Apple Mail app level does nothing about the aggressive AOL filtering at the server level. Logging into the AOL website gives no control either. PLEASE allow the user to disable AOL spam filtering.

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  16. recreate a way to copy and paste multiple email address like we use to do from the 'to' address line

    you shouldn't need to wait for a vote to bring back old options or just recognize a good idea

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  17. When composing mail, when I type a single-digit numumber in parens like this: (2) which is an essential format essential to my work

    When composing mail, when I type a single-digit number in parens like this: (2) which is an essential format for my work, it always converts to the same number in a circle. There is nothing I can do to undo or fix it. In other words, I can't trick it into doing the right thing. This is a weird bug that needs to go ASAP.

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  18. unable to put prefered name on display name in AOL website : article

    called AOL regarding the issue of display name advised to submit feed back and they are aware of the issue working on it

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  19. unable to receive email from specific email add. : contact sender and advised to call AOL : advised to white list the email add.

    our email server and it reports that aol is dropping your email. It is rejecting the email as from an "Spam Reporting Address".

    You need to contact your email service provider and find a way to "white list"

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    1 comment  ·  Admin →
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    Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.


  20. Allow People to Post Comments to Articles with the Nicknames They Selected

    I set up a nickname for my account so that when I post comments my true first name does not appear. Suddenly, if I post a comment to an AOL article the nickname I selected is not used. My real name appears which appears to be some sort of AOL default. This is highly annoying. I have cleaned out the cache and followed all the instructions I can find, which are minimal.

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AOL Mail Norrin

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