AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1287 results found
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get rid of the search icon
Get rid of the search function in the email list at the end of the individual email subject line. I am constantly hitting that search link by accident when all I want to do is open the intended email.
642nd ranked -
silent in your response and fixes
Seems many of us were BEGGING your help with the undesirable new format for aol. Now - all seems silent and no changes are evident. PLEASE restore autocorrect spelling while typing in the message field!! and YES, my computer settings and browser are set for autocorrect. In fact, it works FINE here in this field where I am currently typing. So why can't you fix it in the message field for an email? It is tedious and undesirable to fix spelling the "new and improved" way. You've got to be kidding! PLEASE RESTORE AUTOCORRECT SPELLING TO THE MESSAGE FIELD IN…
642nd ranked -
autocorrect spelling while typing
I have submitted multiple requests to fix auto correct spelling while typing. When I am typing in THIS request field, autocorrect works. When I try it in an email, it DID work in the good old aol but not since you created this new format. My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.
642nd ranked -
Your new email organization is terrible.
Your new email organization is terrible. Can't see the old, spam or recently deleted emails.
642nd ranked -
I do not like giving my name and then being asked my preferred name
When asked for my name and fill this out I resent being asked for my preferred name . Linda is my name. Female with a female name. I am old school and do not adore unicorns and rainbows. I am with the majority and will not bow to the minority.
642nd ranked -
Combining multiple Mailboxes under one sign-in page.
I have several email addies, have to sign out of each to in order to go to the page that contains mail from one of the other addresses.
642nd ranked -
The current batch of pictures to personalize the email page are some of the ugliest I've ever seen. Bring back the old olds!
BRING BACK THE OLD PICTURES AND FORMAT
642nd ranked -
9 out of 10 top rated suggestions are the same. LISTENING?!
your customers have made their voices heard. when will you listen? all I want to do today is to access my email without having to give everything but my blood type. now that I have my account locked up for too many attempts I am even more furious
642nd ranked -
Allow embedding/inserting of images in email!
The work-around is terrible ... the "attached" images are too small to see (what is now considered "large" used to be medium) ... and you must make it so that, after attaching an image it allows you to automatically return to that some picture folder since most attachments are a consectuive group of images! That's how it USED to work before your "improvements," and now it just reverts back to a random folder -- the one you were in BEFORE you started attaching, which means you must search for other images to attach from scratch rather than easily getting back…
642nd ranked -
Not fit for purpose.
I can't tell you now much I hate what you've done with my email.
The font is uncontrollable. If I choose the best of a bad lot, it doesn't stick.
If I alter the spacing of my paragraphs, the font size shrinks for everything below that so my emails look as if they were sent by a 5 year old. It's embarrassing.
If you refuse to change it back, which is obviously the case,. at least make sure this version works.
642nd ranked -
How do I delete a wrong attachment!!!!
I have just attached the wrong file to an email and I can't delete it unless I delete everything I have already typed!!! What a superb improvement!!! Whoever is paying AOL programmers to ***** up what was a very KISS system ( Keep It Simple and Stupid) are getting their monies worth. I have never come across a program with so many problems that has been put out for use to the public and no notice is taken by the programmers to fix simple but glaring problems
642nd ranked -
Please bring back the old email format.
Please bring back the older email format. Contact Groups are now much more difficult and many n0n-spam emails are being directed to my Spam folder. You are frustrating many, many people with your changes. Leave well enough alone.
642nd ranked -
Option to not trap spam emails.
Make spam checking optional. Let me handle it in my PC's email app. I'm tired of waiting for emails only to find them hidden in YOUR spam folder!!
642nd ranked -
Bring back the highlighted feature
Reply to only highlighted part of mail feature (bracketed by two vertical lines headlined in the reply mail)
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642nd ranked
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The new Mail format is worse than I thought
I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.
642nd ranked -
fix the new mail and old mail stop being a hardhead
go back to classic
642nd ranked -
You don't listen or care.
AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.
642nd ranked -
I HATE HATE HATE YOUR NEW AOL It just plain sucks.
go back to old format and tasks
642nd ranked -
Cannot resize photos Have to reformat text from other doccuments.
You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
Please Listed to your users!
We cannot paste text into emails from Word without having to reformat.
We cannot size photos pasted into emails any longer. Please fix.
WAKE UP! We do not like these changes.642nd ranked
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