AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1212 results found
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The new Mail format is worse than I thought
I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.
644th ranked -
fix the new mail and old mail stop being a hardhead
go back to classic
644th ranked -
Default text does not work and now, testing links stopped working.
Pleaase provide a way to ask questions. For example:
Default text does not work and now, testing links stopped working. How do I fix it.
644th ranked -
You don't listen or care.
AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.
644th ranked -
I HATE HATE HATE YOUR NEW AOL It just plain sucks.
go back to old format and tasks
644th ranked -
Cannot resize photos Have to reformat text from other doccuments.
You apparently DO NOT LISTED TO ALL THE FEED BACK AS YOU HAVE NOT DONE ANYTHING ABOUT IT.
Please Listed to your users!
We cannot paste text into emails from Word without having to reformat.
We cannot size photos pasted into emails any longer. Please fix.
WAKE UP! We do not like these changes.644th ranked -
deconnexion automatique
Comment deconnecter automatiquement mon compte après x mn de non utilisation ?
644th ranked -
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platformj
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platform
644th ranked -
loosing email a new feature of AOL new improved mail service!
That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.
644th ranked -
Fix the log in interface
When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.
644th ranked -
Choice of Font Size, Color, etc.
PLEASE TAKE UNDER SERIOUS CONSIDERATION!
RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!
"You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.
"If it ain't broke...DON'T FIX IT!!!!"
You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…644th ranked -
fit to page
Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing
644th ranked -
Sending emails from a list to the BCC box
When sending an email from a list, I can't add the contacts as BCC. The old mail would allow me to copy and paste but not the new one. I would have to manually move each contact down to the BCC box. Am I missing a step to do this? Thank you.
644th ranked -
Allow last filter rule to put emails that don't match anything into same folder as "whitelist"
Leave most filtering as is: First group of filter rules implements "whitelist" into a particular folder, second group categorizes remaining emails into other folders. But then add something (a last or default rule?) to be the third group that puts emails that haven't matched any category in the same folder as the "whitelist" used by the first group.
644th ranked -
HELLO YOU GOT E-MAIL
HELLO YOU GOT E-MAIL
644th ranked -
Able Contacts with multiple email addresses to be edited.
Able Contacts with multiple email addresses to be edited.
644th ranked -
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they wrote last month
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negative comment notification
Members receive a "like" email notice when a member likes the posted comment. How about receiving an 'thumbs down' notice as well?
644th ranked -
Keep As New
It would be incredibly helpful if selecting "Keep As New" would make the email in the In Box stay BOLD. Also, why did I have to go back to find the email in my Deleted items and then move it back to the In Box?
644th ranked -
Include horizontal page breaks and icon to include pictures in email
I send out a newsletter to the remaining veterans and their families of a WWII unit. I dislike the changes made to the AOL software. Before I could access a horizontal page break to separate the articles I send out but cannot find access to that feature on this new software. In addition, there used to be an icon to incorporate photos but that option is not available either. The changes are very frustrating and do not serve my needs!
644th ranked
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