AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1144 results found
-
I'd like to be able to customize the order of the icons to the mail, example the trash icon i'd like to move it, it's no longer possible.
Please make it possible to move the icons in the mail, example the Trash icon. Let us decide what order we like the icons as before
554th ranked -
Multiple Emails Open If the Active Email Contains the Same Word
How can the long listing of emails with the same word as the active email be prevented from listing when opening a single email that contains that word, subject or email address? Please advise.
554th ranked -
New AOL Mail inserting wrong email address
When typing the first few letters of my email address, the New AOL Mail is incorrectly completing it with an email address to another domain that I have never used on AOL, nor is it in my Contacts List. This forces me to manually type my correct AOL email address in the CC or BCC box. How does this happen and how can it be fixed?
554th ranked -
Woke up today with a new folder in My Mail Folders called "Views". Don't want it/didn't ask for it/want to delete it . . . but can't!
Make additions like these optional - a simple "yes/no" click will do. OR an option to delete it altogether if it is dropped on me unsolicited!
554th ranked -
way too much clutter
I'm trying to send an email with a copy to a second person.
so the screen shows the recipient, the second recipient, and empty BCC box, then the subject line, then the font options, then a TEENY TINY space for me to write in.
Everything except the space I'm writing in needs to be collapsible.
554th ranked -
not possible to open a word document in AOL!!!!! Feedback given several times. They will not change things. This is elementary.
I have to send emails to Outlook to be able to open a word attachment. Useless AOL. When will you catch up and do what people need?!!! Won't hold my breath!
554th ranked -
how to print an email
I can't figure out how to print an email so that the whole message prints, not just a sliver of info on one side of the page. This new format stinks.
554th ranked -
New Email...
I could not effectively copy the email address. I had to go to the Raw Message to copy the sender's email address
554th ranked -
Please return the event button to the left side of the page. It was a great feature and is missed. Thank you.
Using the event button under the mailing section was always a great way to schedule the calandar. Now you have several extra steps to input these dates and it is hidden from the main mail page. Please restore this feature. Thank you.
554th ranked -
So many flaws and quirks
It's hard to explain each and every flaw of this new email but it's a nightmare. Particularly when responding to an email, you have entire conversations so you have to scroll to figure out where in the middle of all this text that you are responding to (I have conversations grouped off). Another thing that is happening - if I look at an email and hit respond but change my mind, that "respond" is saved. (Not in Draft - it is saved within the email conversation even though I didn't send it.) So when I go back to that email,…
554th ranked -
search does work in deleted items, in web version
The search does work in deleted items, in web version. I've tried several times. I know the email is there because I can scroll to it. But if I try to search using keywords in the email, it does not appear!!! Bad programming I guess!!
554th ranked -
It doesn't show the exact information that I'm searching.
I hate that it shows "me" as a sender or recipient rather than agunnison which is my email name.
I hate that advanced search wants a word as who knows what a keyword was for an email that may be several years old.
554th ranked -
delete buttons
Move the "Delete" buttons away from each other. To easy to delete emails by mistake if the mouse moves up a little and goes onto a highlighted email and the second delete option appears.
554th ranked -
calendar
Have some option to make the fonts on the calendar bolder, some of us are sight impaired we are having seeing what is in the calendar.
554th ranked -
rollover email accounts
Is there a way to rollover or combine email addresses to using only one? Originally started an Apple ID with an old AOL email address I hardly use anymore. I would like to switch or combine accounts to only using the more often used AOL account. Thanks
554th ranked -
It now takes forever to add attachments to an AOL email
Please fix this issue which is making AOL almost impossible to use!
554th ranked -
When I'm responding to an email that has gone back and forth, put my response back at the top so I can see the message I'm responding to
The whole new mail format is horrible. I am currently going back and forth with a couple of friends in an email, and when I'm responding to the most recent email, it's at the top of the response window while what I am typing is at the bottom of all the emails. I have to keep going back up to see what else I need to respond to, and then I have to go back down, and it is very hard to find the message I am typing because it looks just like all the other messages in the conversation.…
554th ranked -
Wish you could increase to size of an imoji inserted in an email.
See above - Wish you could increase to size of an imoji inserted in an email.
554th ranked -
You say we can switch back and boo hoo our leaving but you slam us back to the so called improvement.
Give us the choice to revert to the classic version that does not immediately restore the new horrible persistent version that is constantly being forced upon us. And there's that weepy sad to see you go and then we are whipped back to the new awful version. A frustrating waste of time.
554th ranked -
Keep the classic as it is and only modify it slightly where is needed most.
Your old format has been perfect. you don' need to change for the sake of change.
554th ranked
- Don't see your idea?