AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1448 results found
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App password can not be created
Generating App password sadly does not work for me. I am signed up for some days now and logged in every day to try. The error message: This feature is unavailable right now appears.
695th ranked -
cursor size
Cursor Size: despite having an easily-visible cursor on my Linux Ubuntu desktop, when I open AOL MAil (or Zoho Mail), the cursor is tiny, faint, and very hard to see. Changing the size on the Desktop makes no difference. It would be great if AOL Mail allowed the user to choose the cursor size, shape and colour to suit them!
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Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields
Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields
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Updated aol app now not working
App aol not working
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aol app wont open on iphone or ipad today, is this a known fault or just my devices?
aol app wont open on iphone or ipad today, is this a known fault or just my devices?
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Can you initiate an interim re-login without completely kicking me out?!
I sort of understand that you want to make sure logins are fresh for security reasons, esp for those of us who remain logged in for days at a time. The problem is that you simply kick me out to force a re-login, which is lazy and unnecessary. I'm working, I've got several items open, and I've got a contingent of 6-8 searches on tabs across the top (love that feature by the way) that I reference often. I will often launch a search as a reminder for something I need to address but don't have time at the moment…
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printing issue on the news article
I am having a problem printing news articles. The articles print as one narrow column, instead of formatted for an 8.5 x 11 page.
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Implement sub-addressing
Would like to be able to have some kind of sub-addressing separator
https://en.wikipedia.org/wiki/Email_address#Sub-addressingThis would be helpful for filtering spam and identifying how the spam got to my inbox. Really filtering in general.
For example, using + as a separator:
If your screen name was "ExampleScreenName", your regular email address might be ExampleScreenName@aol.com
If you need to provide your email address somewhere you can instead use ExampleScreenName+someonlinestore@aol.com
Now you can filter by the send to address. If you start receiving spam from a certain subaddress, you have a better idea of who might have been compromised or gave away your…695th ranked -
better backgrounds
how about more and better backgrounds
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keep the email like it was
Old email was the best way. Give the people a choice!
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The Previous AOL worked very well for me. Go back or I will go to GOOG.
I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
Without reverting to the previous system, will be forced to move to another email system.695th ranked -
Stop the automatic link previews!
New email automatically inserts link previews when composing. That's not how email works. It isn't a blog post. Turn that nonsense off!
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Do NOT remove the email stationary
I noticed the email stationary is gone from the AOL app, it is also gone from Yahoo Mail as well. I am asking that you leave it alone on AOL Mail. It is a feature I use often and I am already very unhappy with the new webmail. If you take this away from me I will make the switch to Outlook.
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stop trying to make me buy a wider aol. never going to happen. remove the ad. I will inform verizon, it is them that I pay, not aol.
stop trying to make me buy a wider aol. never going to happen. remove the ad. I will inform verizon, it is them that I pay, not aol
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Allow an email to be pinned to top of email inbox
If you have a time sensitive/important email, allow it to be pinned or moved to the top of the email inbox so it doesn't get shuffled down the list by new incoming emails.
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delete email in inbox
how do I delete all in box email?
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give option to dispense with "Unread" folder
Under my Inbox folder on the left-side menu in email, there is another folder called Unread.
Please give users an OPTION to completely DELETE that folder. It's of no use to me and probably many others.695th ranked -
Move the trash/delete icon back over to the left
Recently you moved the trash can button for each email into a column allllllll the way to the right, which makes it really hard to track which email I'm clicking on to delete. Just move it back to the left where it was. The most important thing to see when trying to delete emails is the SENDER, so why you would move any button to to interact with an email away from that information is beyond me, but it's obnoxious.
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dark mode for mail
How about an option for viewing email in "dark mode" for people with light sensitivity?
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Offline capture of mail prior to deleting
Dump mail to a file before permanently deleting from the email system. Provide some better-than-text format that would free up AOL disk space and allow personal data to be preserved.
695th ranked
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