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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. outlook

    Put back ability to use outlook or other 3rd party mail apps. this means either disable the secondary password generator or get it working again

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  2. insert a line across the page

    Add the capability to insert a line across the page between any text line.
    This was available in the old version. Very useful!

    Allow the user to reposition function buttons on the page!

    Add a print button to the function area!

    133rd ranked

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  3. Remove check mark from stay signed in box on account sign in page

    I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?

    143rd ranked

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  4. Can Not Leave News Comments.

    You are owned by Yahoo. I go to the News Page on AOL run by Yahoo. For the past Three or More years I have been Blocked from leaving Any Comments . For example, if I leave a comment like, " What's Up ?"... within 2 minutes it is Blocked & taken down. The ONLY time I have ever used Foul Language was after Years of being Blocked & knowing the moment will Not Be Posted. This was only after not getting ANY solutions from your tech people, who do try to help, but come up with no answer.

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  5. email forwarding

    Please enable email forwarding for all emails received.

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  6. email adds

    email adds are a pain..shame on aol on trying to nickle and dime its users

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  7. WHERE ARE THE HOLIDAY THEMES?

    What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.

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  8. Tighten junk/spam settings.

    Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?

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    1 comment  ·  Admin →
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  9. 143rd ranked

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  10. Search mail function

    What happened to the search function? I used to get a list of my emails that contained a keyword. Now keywords MIGHT be highlighted, and I have to scroll through months of emails to retrieve what is pertinent. FIX THIS, your new design is NOT an improvement.

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  11. 143rd ranked

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  12. When I reply/forward to respond to an email, I used to be able to click Back after sending the response to return to the original message.

    How can I get back to the original message without hunting for it after responding to an email?

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  13. EVERYTHING is too Slow

    WHY does this forced upon us horrific, loss of functionally, added unwanted functionality, take a "updating bar" and time consuming about of time just to delete your deleted folder? THE NORMAL AOL VS. WE ALL LOVED AND STAYED LOYAL TO SINCE THE BEGINNING OF AOL, HAD ONE CLICK ON DELETE, AND POOF IT WAS GONE. Now? Now you click delete, see a bar as it's processing, and it takes multiple seconds to complete the task. YOU DESTROYED AOL and no one, including Yahoo users, wants Yahoo looking, feeling or acting like email? Care to response w/out marking it responded and…

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  14. Dashboard security is not working

    I have opted out of the sale and sharing of my information in 2020 via the AOL/Yahoo dashboard. Upon checking frequently, I see that Yahoo/AOL has changed my options, without my consent or approval, to allow the sharing and selling of my information. I have contacted Yahoo numerous times about this, and it still hasn't been fixed. I opted OUT of all sharing and selling of my information in 2020, and yet the site keeps changing it back to allow. Not acceptable. I want all of your vendors to abide by the options I elected, which is NOT TO SELL…

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  15. I must be able to sort by name of sender or I will not use the new format.

    I receive a lot of emails and keep many to view or delete later. I sort by name and then decide if I want to keep or discard emails in groups. Without this ability it will take a very long time to do this.

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  16. Ban Audio Ads

    Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.

    157th ranked

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  17. need the old format back. New format has too much wasted space to the right of the text. I have to click away the wasted space for each mess

    Need the old format back. New format has too much wasted white space to the right of the text. I have to click away the wasted space (by clicking on the hide arrow while reading each msg. Waste of my time!

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  18. Read receipts

    Read Receipts

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  19. e-mail help.

    this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.

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  20. Go back to old format please.

    Please go back to the old format. I find this new one to be very difficult.
    I was unable to access my Contact Lists. If it wasn't broken, why did you fix it??

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