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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2982 results found

  1. https://www.pof.com/inbox.aspx?Pu3YrvvpckOVKo-wZToiOQ -- need help in accessing this website (plenty of fish)

    please unblock the site from being accessed in AOL Desktop Gold. i have been using this for years and suddenly it stopped working.

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    Reviewed  ·  2 comments  ·  Browser  ·  Admin →
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  3. trouble every day with GOLD. Your agents are slow and dumb and with heavy acents. I do not understand them.

    Trouble with emails and AOL site every single day ...Gold is not GOLD.

    Your agents do not ever help me and their accents are too bad to bare!!!

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  4. Welcome Screen Problems

    Until a few days ago, when the AOL Welcome screen opens, you could scroll through the articles presented, click on a story you wanted to read. When you were finished reading the story, you clicked to close it and the AOL Welcome screen was still present. Now, when I finish reading a story, click to close it, the AOL Welcome screen disappears, you then have to click on the Welcome box in the upper left hand corned of the screen to pull it back up. This is a pain, as you now have to scroll through all of the articles…

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    Reviewed  ·  28 comments  ·  Admin →
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  5. Bad, Bad, Bad

    AOL has gone so far down the tubes I'm not sure they can ever get it back to where it was. It's a total mess. What a shame.

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    Reviewed  ·  0 comments  ·  General  ·  Admin →
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  6. After 18 loyal years I am considering canceling AOL because of AOL Gold unfixed problems

    Email blocking doesn't work, one can't add a work to the dictionary on AOL Email and so many other things.....

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    Reviewed  ·  24 comments  ·  Admin →
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  8. Meghan and Harry

    Enough with Meghan and Harry. Who Cares?

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    Reviewed  ·  0 comments  ·  News  ·  Admin →
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  9. Bring back the ability to play wavs in the chat room

    Bring back the ability to play wavs in the chat room

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  10. Open in new window

    I really HATE that I can't right click on a link and select "OPEN IN A NEW WINDOW" instead of only a new TAB in the current window. GOLD is a gold plated piece of ****. CAN WE PLEASE HAVE 9.2 BACK?

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  11. Message Moved

    Please remove the necessity to click on the "Message(s) Moved" box when I move an email to a specific folder. Having to use the cursor to delete the box is time consuming / frustrating. Make it so that hitting any key will make the box go away.

    Thanks!

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  12. Improving AOL Gold

    I have sent in many suggestions, all of which have been ignored lol, so here's some more!
    1~ Easier way to sign on
    2~ bring back buddy list, so you can see who's online
    3~ Make news stories all on 1 page not 17
    4 ~ Let us arrance & save our Favs as we did with older AOL's
    5 ~ Return ability to use whatever fonts and backgrounds of our choice
    and emoji's
    6~ Make sending & receiving emails easier, no duplicates!
    7~ Return some form of IM's to users Not everyone has social
    media!!
    8~ Bring back "PRINT"…

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  13. In mail setup we used to be able to select Only people I know vs All

    In mail setup we used to be able to select "Only people I know" vs "All"
    It is so nice to open your mail with names you have in your address book. Then if expecting something new or just to look going to view all yourself and checking other mail that has come in. This was a feature until AOL Gold. Now I get a mail box full of junk that most the time I select all and delete, very annoying. Thanks for your attention.

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  14. save web passwords

    Apparently, no one talks to each other - I HAVE spoken to support - and they told me, not only was no one working on the feature, but no one was going to work on the feature in the near future. Obviously, no one reads any of these feedbacks - just assuming we are all idiots. First you tell me to contact support, then you tell me to follow the instructions, then you give me a link to the instructions. HOWEVER, DOES NO ONE LOOK - THE FEATURE DOES NOT WORK! IT IS NOT WORKING AND PROBABLY THE ENGINEERS DON'T…

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  15. freezes

    always freezes

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  16. Give me a spam folder that I can see. I have the option To filter mail to a spam folder but the spam folder I had is no longer visible

    AOL has deleted my spam folder. No technician can fix or restore it. I have to call tech support to check it. Are u kidding me?? I religiously check my spam folder because receipts or purchases get put there.Now
    I can c all or remove all my filter and see every piece of junk ot spyware.
    GREAT CHOICE and thanks for the HEADS UP

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    Reviewed  ·  30 comments  ·  Admin →
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  17. Welcome screen produces AOL screen signin screen and then is unavailable. ?

    I think there is a bug - no welcome screen. then aol screen signin - then unavailable pops up. This is kind of a mess.

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    Reviewed  ·  14 comments  ·  Admin →
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  18. This FEEDBACK site is a complete SHAM.

    This FEEDBACK site is a complete SHAM.

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  19. chat room idiot

    why is it that you cant seem to kick off this evil vile person who has nothing but nasty things to everyone who comes in chat rooms? ***** is the more morally wrong person i've ever met. I've sent his comments to the notify aol button on a daily basis and he just keeps getting worse. Now he's even saying things about peoples kids. This sort of person has to go. If it's the $5.00 your worried about.let me know and i'll pay to have him gone. thjis is ridiculous.

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