AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1421 results found
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I called you three times about a serious problem and all the calls dropped off!!!
My favorites in Desktop gold keep getting blasted away!
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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HTML attachments will not open
My MP4 and MOV files will open after I download them. HTML will not and I cannot find a place to enable them.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why am I seeing email from 2019 in my current email
I get current email after waiting a few seconds, but mail from 2019 is listed below it. Why? Fix this please.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Still cannot see new email in my mailbox. Must access via other mail. Cannot access or store to my Saved On My PC file.
Still cannot see new email in my mailbox. Must access via other mail. Cannot access or store to my Saved On My PC file.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I can NOT add or edit the carousel in AOL Gold. The top of AOL. What have you done to it now??? Send me NEW instructions please. I have edi
I can NOT add or edit the carousel in AOL Gold. The top of AOL. What have you done to it now??? Send me NEW instructions please. I have edited it for years. Now it will not edit or change! Thank you.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Favorites
Favorites
AOL is adding items to my favorites list that I don't want or need and that duplicate news and other things that I already receive in my AOL newsfeed.
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our team at 1-888-265-3733.
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The email envelope icon in the upper right hand corner does not show the minimize, maximize, close buttons
buttons on the upper right hand of the screen is not showing
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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The following does not inspire confidence:" We are so sorry! We are having technical issues. Please try again later"
More training!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Go back to AOL 9 when it used to work good
I am having a problem with pictures sent to me. I no longer can see them in my emails. I now have to download everyone without seeing them. Where I used to only have one download window to close for 5 pictures I now have to close five. Get this fixed I'm paying for my AOL and this needs to be fixed!!!!!! Or I will be leaving Aol you have ruined it in so many ways I have been a user since 1998 and Aol Gold STINKS!!!!!!!!
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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"Mange folders" is not working
Manage Folders is not working. I have attempted to delete some older ones and tried adding new ones to no avail. Other options such as "move folder" do not work either.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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fix the e-mail
fix the e-mail so I don't have to keep permanently deleting the same e-mail over and over. just sat here and deleted some e-mail for the third time
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Is Data Secure by aol included in a subscription to aol
When researching it I get the message that it is not available to me
One of our technical support agents can assist you in this matter. Please reach out by calling: 1-800-827-6364
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So many broken things, Gold is going backwards on fixes
Mail still not being forwarded to AOL from other emails.
Gold opens very slow and takes many tries before it opens.
Emails open slow or come in slow.
Saved password sites are not working.
Can only send one small photo in email body or says too large of a file.
Been months now, PLEASE FIXPlease give us a call at 1-800-827-6364 and one of our technician will assist.
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My AOL Gold no longer works at all. What am I paying for??
My AOL Gold no longer works. What am I paying for??
I have to get into my emails by going into the plain view though Internet Explorer.HELP ME or I will have to delete the Gold and go to some other server.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Browser doesn't work with Direct Pay IRS
Fix browser so that one can use IRS Direct Pay
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Email contents disappear after placed in DRAFT folder
Since I installed Beta 2690, I had reports of empty emails that I had sent out?? . I wrote it off as some kind of fluke..
But just now, I wrote an email, added a some words and a URL and an image. Placed it in the DRAFT folder to send later.
Found something I wanted to add to that email, re-opened itl to find it empty!!!! NO words NO Image!!! Userids still there, but the BODY of the email was 100% blank.
This is exactly what I had complaints about days ago.
Have you gotten others reporting this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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WHY - can't email search find the word or userid "UNKNOWN"??
Is that "UNKNOWN" a 'taboo' word? are there others?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I am paying monthly why can't I get free help?
I am paying monthly why can't I get free help?
also how many emails do I get with my paid service?
If you have any issue with AOL Desktop Gold please call our team at 1-888-265-3733. Our experts are available 24/7 by phone.
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news
news links are not working when changing the catergoy of the news
at the same time the datamask display is not workingI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
- Don't see your idea?