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2882 results found

  1. AOL unrecognized as a viaable browser

    AOL no longer recognized as a browser by companies like T-Mobile and Capital One. forcing AOL users to go outside of AOL and use another browser like Google Chrome. Can't someone in A
    OL management talk to these companies and get AOL recognized as a viable browser?

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    Reviewed  ·  1 comment  ·  Admin →
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  2. better program for changing dates.

    change program that doesnt allow the agent to change the day in the month you have to pay your bill that month.you have wait for a certain date , meanwhile your system mech is free so i can pay on the fourth. of sept / which is what i want , not at end of the month when my balance is low . why it would stop the flow of cancelations because of it

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    Reviewed  ·  1 comment  ·  Admin →
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  3. The icon on the toolbar is too small as well as the text on it. Need to have magnifying glass to read it. You must enlarge the size of the

    The icon on the toolbar is too small as well as the text on it. Need to have magnifying glass to read it. You must enlarge the size of the icon and text on it so that It can be read without magnifying glass.

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    Reviewed  ·  1 comment  ·  Toolbar  ·  Admin →
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  4. Based on all the comments about e-mails -- do you think there are some problems that nee4d to be fixed?? My "tab" button doesn't work now

    After 25 years with AOL -- I am seriously thinking about changing. Your new software for the e-mails stinks!! PLEASE PLEASE go back to the old system! It Worked!!!

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  5. VIEWS FOLDER

    PLEASE ALLOW US TO MOVE OR DELETE THE NEW "VIEWS" folder that's now appearing in our FOLDER list. It's not useful when people are already using folders to manage their mail. It's cumbersome in that it has to be closed whenever logging into AOL.

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  6. HOT Fixed! - in some cases ad covers list of mails Still covering emails

    Still covering emails

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  7. \

    search bar will not clear suggestions.i don't want that suggestions i want it to set up again just like before

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  8. After approximately 30 of using AOL mail, the service now will not open a template of the correct size for composing email.

    This is not feedback, it is an alert to a major flaw in the email template

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  9. Fix news tabs, no url address, improve urls address on the drop down menu right click mouse is none.

    Fix all you need to improve, do not ignore customers reports, and AOL will have customers happy.

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    Reviewed  ·  0 comments  ·  News  ·  Admin →
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  10. Welcome window "News" window keeps moving when paging throuugh articles

    The News window now has been changed to a smaller size and keeps moving when paging through the news articles so as to hit ads all the time. Very clever idea..NOT. Now have watch the arrows or you hit ads..Why this change? Please change back to original News window so it doesn't move around in the Welcome window.

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    Reviewed  ·  2 comments  ·  Welcome  ·  Admin →
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  11. SPAM

    You provide nice ability to direct designated Emails to Spam. Why not provide an option to automatically delete it. I get as many as 60 a day from a known Addresses, but now I have to scan Spam just in case something I want to see is imbedded among the known to be Spam. Just let me delete kno· Product Support (Admin, AOL) responded
    Hey,

    Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold

    Sincerely,
    AOL Product Support

    You missed the boat…

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    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
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  12. disable welcome screen

    In either General or Browser settings, provide an option to disable the Welcome Screen. It is a memory hog and cause AOL Desktop Gold to freeze or randomly lock up.

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    Reviewed  ·  1 comment  ·  Admin →
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  13. AOL's email ***** up

    Your new app for phones is disgusting. Go back to the old app that does not lead the person a news feed and other ****. When someone is on their phone they wish to check their email, not see your news feeds. Or at least on the new app give the user the ability to direct the opening page so they don't have to go through the news page. I know that it is probably a money making issue for AOL but please have some concern for the folks that use the app.

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
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  14. The updated revision of AOL has some terrible changes

    When responding to an email the FONT is NOT CLEAR like before ...
    It is NOT the FONT that I choose to reply....
    The Tech stated that it was changed by the UPDATE ....
    This is NOT satisfactory and needs to be reversed to a clearer FONT.

    In addition .... when deleting an email the response is another windows asking if I want to delete the the email ..... THIS IS REDUNDANT .....

    The tech stated this was changed with the updated version ....

    PLEASE REVERSE THE CHANGES .....DO NOT LIKE THE CHANGES BECAUSE IT TAKE EXTRA CLICKS AND WASTING…

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
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  15. Remove desktop Gold

    REMOVE DESKTOP GOLD

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  16. Can not change the font size

    Can not change the font size on the Aol Desktop Gold. Can not also change the size of the toolbar.

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  17. AOL's Algorithm is Still Highly Inadequate

    I again had a comment that AOL said has to be reviewed. How many times are you flagging because of a word but is a comment that intended to not be negative except in calling a spade a spade. Words need to be examined based on content in which they are used. If your using AI, you can enhance your algorithm almost without limits. If AI can be used in helping to predict complex areas of inquiries, your algorithm can do better! ! !

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
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  18. Double Line Spacing

    When I compose an email and send it, sometimes the lines get double spaced on the "sent" email. This has only started happening in the May/June 2023 time frame. Please correct this issue. I have contacted AOL Tech Support, and they have not been able to help me. Please Help!

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    Reviewed  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

    This is often caused when copying and pasting from applications like MS Word etc.. These applications often contain invisible code that when copied results in double spacing and other odd behaviors. 

  19. AOL problem today

    No matter what i do AOL says they are having problem with this activity. All day so far.

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    Reviewed  ·  3 comments  ·  Mail  ·  Admin →
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  20. Stop changing the screen on the AOL page

    put it back to the way it was

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