AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3015 results found
-
AOL processes are not user-friendly and had regressed over the years!
I updated my billing information by adding a new card. AOL System however will not allow me to delete my old credit card which I was able to do in the past and I have been a user of over 25 years! Deleting the old credit card required calling AOL HELP and waiting for 20 minutes before getting the needed assistance and then I am subjected to the litany of question supposedly for account verification which is a facade. If I already provided the code, why do I have to be subjected to 5 more questions about my account!!.
The…
-
I have used
I have used AOL for many, many years but I'm about to end that relationship. They have now begun to censor what emails I can open and what I cannot. That is NOT their right. Just because the emails are from a far right, conservative sender, it will not open and I have an error message. Enough of that nonsense! I pay a lot of money to use your services, but that does not include censoring my mail
-
See complete email address from sender
Bring back the ability to see the complete email address of a sender so that you don't have to open the email to see who it's from. Revealing the sender's entire email address by hovering the cursor over it is a VITAL security feature!
-
AOL Article Mute Function and Reporting Comment Violations
About a week ago I posted this same complaint and it was deleted. I'm unable to permanently mute lies and vulgar posts. I mute the user/post and about a minute later the post reappears. I then report obvious violations of Yahoo Community Guidelines and I've never seen the post rejected or censored. I'm a long time paying customer and request AOL fix this problem. Thank you.
-
Aol desktop Gold does not support Google drive
Aol desktop Gold does not support Google drive access
-
AOL News - New (terrible) format
Your not giving the full title of an article, just a partial title followed by.......in your new format for AOL News, is a terrible idea. I will not open any article that does not clearly state what the content is. This is bad for AOL and your advertisers a well.
-
Email automatically going to "old email" while reading it
When I open up an email and while I'm reading it the email is automatically sent to "old email". There are times when I want to keep that email as "unread". I don't like that it automatically goes to "old email" and then I have to go and find that email in "old email" and then mark it as "unread". I want to decide where it should go. It used to be that after you read an email and logged out of email, it was then that the emails would go to "unread". Please bring that back. If I have…
-
word/character count shows whenever I compose an email. It's never there before
word/character count shows whenever I compose an email. It's never there before
-
.Improve stablization and usage of AOL!
Work on stabilization...AOL has become twitchy and unstable...sad worst issue is invisible courser which I can't seem to solve!
-
AOL logo
Add the AOL logo to the top right in AOL Desktop like it use to be in the good old days.
-
I cant use 2 monitors , i cant split windows. this is bad!!
I cant use 2 monitors , i cant split windows. this is bad!!
-
get rid of that ugly yellow highlight you installed on 3/24
get rid of that ugly yellow highlight on email
-
blue highlight is too dark to read email title
blue highlight is too dark to read email title in list of email titles
-
page down key
Page down key does not work. It has always worked before. Please fix it.
-
News items stay in order, while looking at them.
It was so great this morning that when I looked at a news items that it didn't click onto another news item while I was looking at the first one. When I went back, the original one was still there so I could look at them all in order. Now it has gone back to the old way, why?
-
Favorites
CompuServe Gold- There are 2 favorites buttons. There is 1 in between Write Mail and Settings. The other one is next to the search bar. 1 of them can be removed. 2 is a little bit superfluous. If there should be a second Favorites button, it should be as a menu dropdown for example "File, Edit, Favorites, etc." like Internet Explorer used to have. Other than that, the program is great.
-
ALLOW VIDEO VIEWS WITHOUT TIK TOC
Get rid of TicTok videos contained in Articles on AOL--DO NOT WANT TO SUBSCRIBE TO CHINA'S TICTOK to enjoy AOL GOLD!! What's going on with AOL? I see an article, select it to watch the video BUT---it doesn't work unless I "subscribe" to TicTok--NO WAY AOL!!
-
mail
AOL Gold Mail - you've changed the access to cc: and bcc: in write mail. Please restore the version that displays the cc: always WITHOUT requiring the click on th elittle (little seen) box at the upper right of "write mail".
It would be VERY HELPFUL if AOL would send a "Heads-Up_ to users when feature changes are made. As is we have to stumble across or Search for them on our own. Be more Customer Sensitive.
-
too much to read for me. My son will be here May 22,2024 and read it,
what is the fee for this? I do not have any problems, cept seeing the "AOL settings are out of date" every hour for over a year.
so what has been corrected -
THIS IS THE WORST AOL SUCKS HEY ARE YOU PROUD THAT YOUR PRODUCT SUCKS ****.IS THIS THE NEW WAY OF THE WORLD RIP PEOPLE OFF WITH YOUR **** U
THIS IS THE WORST BROWSER YOU *** CLOWNS AT AOL ARE YOU PROUD OF BEING ******** BY RIPPING PEOPLE OFF AND PUTTING OUT A **** SUCKING PRODUCT, WHAT A WAY TO RUN A BUSINESS !!!!
- Don't see your idea?