AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2979 results found
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VIEWS FOLDER
PLEASE ALLOW US TO MOVE OR DELETE THE NEW "VIEWS" folder that's now appearing in our FOLDER list. It's not useful when people are already using folders to manage their mail. It's cumbersome in that it has to be closed whenever logging into AOL.
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HOT Fixed! - in some cases ad covers list of mails Still covering emails
Still covering emails
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After approximately 30 of using AOL mail, the service now will not open a template of the correct size for composing email.
This is not feedback, it is an alert to a major flaw in the email template
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Fix news tabs, no url address, improve urls address on the drop down menu right click mouse is none.
Fix all you need to improve, do not ignore customers reports, and AOL will have customers happy.
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A lot the news stories which appear on the home screen are often sordid, of little general importance.
Select your news stories with their general importance in mind. Who cares about a single obstetrical accident?
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I mute your pop up adds and everytime they unmute! GET ALL AD POP UPS STOPPED WE ARE NOW PAYING FOR THE SERVICE NOT TO BE LAM BASTED WITH AD
I mute your pop up adds and everytime they unmute! I'm not paying for adds over and over. ONCE YOU MUTE IT it should stay muted!!!!!! GET ALL AD POP UPS STOPPED WE ARE NOW PAYING FOR THE SERVICE NOT TO BE LAM BASTED WITH ADVERTIZING POP UPS !!!!!
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When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this ing we
When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this place we need to know ?? So I don't understand the instructions cause you dont tell us HOW to follow the instructions...
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disable welcome screen
In either General or Browser settings, provide an option to disable the Welcome Screen. It is a memory hog and cause AOL Desktop Gold to freeze or randomly lock up.
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AOL's email ***** up
Your new app for phones is disgusting. Go back to the old app that does not lead the person a news feed and other ****. When someone is on their phone they wish to check their email, not see your news feeds. Or at least on the new app give the user the ability to direct the opening page so they don't have to go through the news page. I know that it is probably a money making issue for AOL but please have some concern for the folks that use the app.
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The updated revision of AOL has some terrible changes
When responding to an email the FONT is NOT CLEAR like before ...
It is NOT the FONT that I choose to reply....
The Tech stated that it was changed by the UPDATE ....
This is NOT satisfactory and needs to be reversed to a clearer FONT.In addition .... when deleting an email the response is another windows asking if I want to delete the the email ..... THIS IS REDUNDANT .....
The tech stated this was changed with the updated version ....
PLEASE REVERSE THE CHANGES .....DO NOT LIKE THE CHANGES BECAUSE IT TAKE EXTRA CLICKS AND WASTING…
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Address Book
When I want to print my address book, I want it printed in alphabetical order in the category I selected.
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Why would you quote Biden as "looking to provide relief from heat" when he can't, or will not stop millions of illegals from coming?? i
You know Biden doesn't do anything unless told to do so, relief from heat!! You have to be kidding!
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Change it back
Not a suggestion just a complaint. I have been a member of AOL for a long time. Luck of the draw that makes me a senior. I don't claim to be a geek or even average at computers. The "new" AOL , to me , is a mess. Now I don't expect my opinion to affect anything, but frustration prompted me to write this. I will try to find a way around your new format, and we'll see if I stay a member. Hello Steve Case!!
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Please keep all VISION-IMPAIRED in mind when printed information is posted. Thanks
In a nutshell, observation is that a good overhaul of all the printed information on all AOL Desktop windows deserves to be PRINT-ENLARGED, including utter printed, permanently refreshed pages. Thank you for the opportunity to implore everyone at top management.
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Can not change the font size
Can not change the font size on the Aol Desktop Gold. Can not also change the size of the toolbar.
- Go to settings
- Go to Personalization section
- Go to Font and text tab
- Change the font size for all windows.
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AOL's Algorithm is Still Highly Inadequate
I again had a comment that AOL said has to be reviewed. How many times are you flagging because of a word but is a comment that intended to not be negative except in calling a spade a spade. Words need to be examined based on content in which they are used. If your using AI, you can enhance your algorithm almost without limits. If AI can be used in helping to predict complex areas of inquiries, your algorithm can do better! ! !
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Double Line Spacing
When I compose an email and send it, sometimes the lines get double spaced on the "sent" email. This has only started happening in the May/June 2023 time frame. Please correct this issue. I have contacted AOL Tech Support, and they have not been able to help me. Please Help!
This is often caused when copying and pasting from applications like MS Word etc.. These applications often contain invisible code that when copied results in double spacing and other odd behaviors.
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You have a section where you can block emails and sites but you don't have one where you can allow sites.
You have a section where you can block emails and sites but you don't have one where you can put the "Good" sites you don't ever want to go to SPAM. Other browsers have that. AOL does not. Any chance we can get it?
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