AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1423 results found
-
One of our Technical Support agents can help you with this. Please contact one of them at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Disaster search mail function
Disaster. Search email function disabled although essential to my work in international law and finance, Restore as previously so that by entering name in search receive all emails to and from that person.
I have wasted at least six hours as a result of your incomprehensible switch to yet another software system, Gold, which eliminates essential functions. This is a disgrace. I work as a lawyer by the hour and this is time wasted as a result of AOL incompetence and AOL's efforts to lock in its customers. AOL makes virtually impossible to transfer groups to another internet service provider.…
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
my email is not coming in or going out
my email is not coming or going
This is something our technicians can help you with. Please contact them at 1-888-265-3733.
-
There is not enought space for me to tell you what AOL can do to improve
Something is wrong with my calendar....can't AOL do anything right?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
HELP FOR EMAIL PROBLEMS
I now have 94 emails waiting for me to read, but I can't get to them....the page stays BLANK. I have SIXTY!!!! SPAM to get rid of, some duplicates I've gotten rid of numerous times. BUT WAIT, THERE'S MORE! Now when I tap "Delete All" of the SPAM, it disappears and then reappears in the regular delete area so that I have to do each of them ONE AT A TIME!!! And WHY, WHY, WHY do you send some of the regular deleted emails BACK TO ME the next day????
Please give us a call at 1-800-827-6364 and one of our technician will assist.
-
address book
yet another day goes by--probably 10 days now?? with no response from AOL technical support. My contacts list has disappeared in AOL desktop Gold only. can not get any support or help from AOL. Now I am starting to have the true meaning of AOL. A******* on Leave. What does it take to get help with this pitiful software
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
address bar no longer works as advertised
The 'address bar' on the top left of the wellcome screen no longer lets me directly search for a topic or place
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
Why do I have to click on email twice to get it to open? This has just started. New glitch?
Why do I have to click on email twice to get it to open? This has just started. New glitch?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
mail is not opening today on gold
mail is not opening on gold today
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Sign On .
I have tried 5 times today to sign on and I cannot, this system stinks, I don't want to spend my day trying to get online.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
AOL Browser problems
AOL Browser problems are enough to make a preacher's wife cuss, and I should know because I was one for 25 years! Talk about testing my patience!!! Here goes: 1) Once I click on the aol icon, it takes far too long to get even the first signin screen. 2)Once I enter my password, God only knows what response I'm going to get. So far - today alone - I have signed on, only to have a '118 error - timed out' screen pop up repeatedly. The only way I could close aol was by using the task manager. 3)…
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I CANT GET TO MY MAIL SAVED ON AOL????
I CANT GET TO MY MAIL SAVED ON AOL????
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
Updates
Why is it I keep getting a message from AOL that tells me my AOL is not up to date but in the past when I checked, I am told my AOL is up to date. Now, I keep getting the same message but when I check for an update, NOTHING. AOL may not have been the best but it is terrible now. It's like comparing Frontier cable to a pile of ****. It's the same thing.
One of our Technical Support agents can help you with this issue. Please call us at 1-888-265-3733.
-
GET PASSWORD SAVE TO WORK
GET PASSWORD SAVE TO WORK
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
-
Lost Mail
As I move forward with Gold, I'm finding that the e-mail I had stored in Folders in my incoming/saved mail are no longer accessible. It seems that when I "save mail to my PC", it is not being stored on my PC at all.
Please contact the AOL Desktop Gold team at 1-888-265-3733 to have one of our technicians investigate this.
-
Can't read email. Am getting "wait 5 minutes and try again" warnings.
Tried refreshing mail settings as suggested, but that doesn't work
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
I have never had trouble sending e mails untill GOLD I sure wish you would fix this
I am having continuous problems with e mails fix tour GOLD!
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
-
My email signature is screwed up!!!!!
Fix my email ASAP. I am a business and I need to send out a very important email to a client and each time I try a mail signature from some Talbot company in Ft. Lauderdale, FL keeps coming up. I live in Surprise AZ. I checked my email signature and it is not my signature. What is going on?????
I’d like to have one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
STILL infested with the "Microsoft Support" SCAMMER'S malware
Are you people just TOTALLY CLUELESS ?????????????? Apparently SO !
- Don't see your idea?