AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1421 results found
-
Trend Chaser
One of your pages 9/71: "Only someone with an IQ of 130 can pass this quiz" by Trend Chaser. When you click on it Norton blocks it as an unsupported technical site.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
-
I have created a Group Address by completing information called for on the address cards. After creating the contacts list, I've found that
I have created a Group Address by completing information called for on the address cards. After creating the contacts list, I've found that names and other information have disappeared from one group list and they appear differently than other similarly created lists.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
THE EMAIL THAT WAS GIVEN TO ME IS NOT WORKING FOR THE 60 DAY FREE AOL GOLD TRIAL
THE EMAIL THAT WAS GIVEN TO ME IS NOT WORKING FOR THE 60 DAY FREE AOL GOLD TRIAL
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
email attached to welcome screen at sign on
open email is attached to welcome screen upon signon - often crashes aol
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
AOL Desktop Gold Is Horrible
Rather than offering additional plan upgrades and perks, please concentrate on getting back to basics and making AOL Desktop work as it should.
Since AOL/Oath forced all of us loyal, long-time subscribers to change from AOL 9.8, which worked fine, to AOL Desktop Gold, which is horrible beyond description, we have had nothing but serious problems with the software.
These problems include the software refusing to respond, frequent crashes and freezes, features that no longer work, important "Saved To My PC" e-mails and folders that have mysteriously disappeared, backed-up "organize" folders that can no longer be read, and too much…
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
-
Why does the daemon thrown back some of my e-mails? Especially if I am writing to a dept of city government?
Why does the daemon thrown back some of my e-mails? Especially if I am writing to a dept of city government?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
I would like to have an expert technician to help you with this. Please give us a call at 1-888-265-3733.
-
highlights in gray when I want to copy and paste - just not working right and taking too much valuable time
When highlighting to copy and paste, it highlights in gray and doesn't copy. For those of us who have been doing this for decades, it is frustrating to go elsewhere to paste to no avail. Then you have to come back and highlight again and hope and pray a lot
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
When you compose a new item of mail, and hit enter after the first line, the system skips a line, and goes to line 3 of the available compos
When you compose a new item of mail, and hit ENTER at the end of the first line, the system skips a line, and goes to line 3 of the available composition space. Why?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Typing email and have to go back to edit by adding a letter or a word and where I click cursor into area to change a blur line comes up ands
Blue line comes up in email when I click to set cursor to change or add a word, in a sentence I want to change-- The blue line stays and cannot get rid of it and it deletes next letter each time I type in a letter ---cannot get rid of this without closing out email-- HELP!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
E-mail that I'm sending to myself is being "spammed" yet isn't showing up in my AOL computer files (yet does show on my mobile AOL e-mail.
I send e-mail to myself all day long as a reminder for thoughts/news stories to examine later.. I'm finding them sent to my SPAM folder on my mobile account, but not even as being sent of "spammed" on my computer account.
This is not the only area of censorship I've been subject to by AOL.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Folks
Folks - I have complained to you about Desktop Gold since the day I "upgraded" to it. Multiple times. And every single time I've pointed out very specific issues, problems, with Desktop Gold. So have THOUSANDS of others. Yet you do absolutely nothing. How many times do people have to tell you that 9.8.2 was FAR superior to Desktop Gold before you get it? And you often answer, on this page, that the newest Desktop Gold update has the problem fixed...
Oh really? Well, I have the latest Desktop Gold upgrade (Revision 11.0.2084), and the service is the worst I've…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I was trying to ignore someone in a AOL chat room and their name does not show up on the list so I can't ignore them.
Next time it happens, I will first try ending AOL session and trying again, and then after that I will try to reboot my computer to see if it works.
Note: this is random screen names, not one person, and sometimes it works sometimes it doesn't. A total random problem.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
-
What 404 mean when a program won`t open?
What does 404 mean when I try to open a site?
I would like to have a technician to investigate this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
-
Just a heads up, that show images and enable links in email?
I am able to click links and have pages open without clicking that link, good thing it's emails I've been expecting, hopefully no one accidentally clicks something assuming it won't open and take them to a bad site or anything.
i discovered this by accident myself when I clicked in a blank space to scroll but instead the website opened. I've done it 4 times since, so it's not just a one time fluke.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Work with Team Viewer please. AOL old kills Team Viewer when trying to access remote via Team Viewer.
Work with Team Viewer please. AOL old kills Team Viewer when trying to access remote via Team Viewer.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I am never able to Forward emails, why? Error 100.403!! Please fix this, it happens, regardless of the number of addressees.
I am never able to Forward emails, why? Error 100.403!! Please fix this, it happens, regardless of the number of addressees.
Also, my Address Book shows 3 identical groups in my addrress book. Two of them are blank! This has stayed that way for 2 weeks now.Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
-
I have lost contacts in my group list. I run a business and need this to work. Cannot add a group either. It says try again in 5 minutes.
How about fixing the problem. It was 4 days ago that said try again in 5 minutes.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
- Don't see your idea?