AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2979 results found
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Is there a read receipt feature?
A read receipt feature is needed.
Thanks for reaching out. Unfortunately, due to privacy concerns we don’t plan on adding a read receipt feature at the moment.
Sincerely,
AOL Product Support -
A simple way to get rid of emails that are outdated
A simple way to get rid of outdated email
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clearing history wont work
the tab in EDIT-SELECT FOOTPRINTS TO CLEAR-DOWNLOAD HISTORY-- does not highlight so now i cant clear the sites i have visited.
Example: craigslist cities highlight each time i go to one, that's how i know what one i was in, and the same for each topic, antiques, collectibles etc and then each item i view,,
now i cant clear the highlighted name as i could in 9.8.. so keeping track of all the places is impossable,,, i have to go to internet explorer to do it each time,,
Bring back this feature, in the edit, button.
Why do you change… -
Where are the new smileys that you said were going to be inserted in our email windows...?
You sent an email saying you were going to include 48 smileys for email use...still havn't seen them...?
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Getting tons of spam today messages like AX7Y8 etc. why?
TODAY 7/2 getting tons of spam in my regular mail. Why today?
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We pay a LOT of money, monthly, for AOL Gold. Look at all the posts opposing your introducing it BEFORE it was ready!!
Every day brings a new, and disturbing, revelation of how bad AOL Gold is functioning. Dropped signatures, misfiled emails, slow opening, etc., etc. Gold should have been tested much longer before implementing, as most of us long-time AOL subscribers (24 Years!!) are frustrated with it. Tech support is practically non-existent unless you have long patience.
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Writing mail off line is preferred for me but Gold requires me to sign in before I can write.
Sometimes I write a lot of mail and I prefer to write it off line as time allows then sign on and send it later. Gold requires me to sign on before and can access my address book.
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AOL Is out of touch and way off the mark.
I post an idea / comment and you guys bury it in some one else's post and then you close it to comments. Why? Because maybe it was true or too close to your comfort zone. Well I will just repost it.
See below:
"Comments are closed"
Herman *****(AOL (since 2000) commented · Delete…
Keep providing AOL Desktop Gold for free and appreciate & respect the loyalty of your users who have stuck with you for many years like me (17-18 years). You will not gain new users by charging any amount for your desktop software. There is better email… -
writing email the next line skips two places instead one (single). what to do?
writing email the next line skips two places instead one (single). what to do?
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Submit Feedback
if i'm already signed in to my account why do I have to sign in again to post feedback - doesn't make any sense
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Please keep AOL Browser Updated
Keep the AOL browser updated so I can use YouTube here.
You Tube has been giving me this alert lately:We’ll stop supporting this browser soon. For the best experience please update your browser.
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Remove from "MY" Favorites- Chat Rooms, AOL Bennefits and AOL Premium Services. At least give us the option
Option to delete AOL Premium Services, AOL My Benefits, and Chat Rooms. These are NOT "MY FAVORITES."
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Easy way to attach photos to email & print things
Go back to easy way to attach photos to emails & print other things without new multi-step process. I'm paying for my subscription & it should't be harder to do in Gold. I've had to contact tech support several times to figure out how to do.
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Cannot understand why you change things to make what you THINK is better while taking away things people like. When I click on Window > tile
Cannot understand why you change things to make what you THINK is better while taking away things people like. When I click on Window > tile it stacks the windows ( not cascade , but tile ) it doesn't put them side by side anymore it stacks and overlaps. Not good.
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i can no longer scan documents to aol gold from my printer,scanner copies at work, I can scan to my GMAIL acct,
i was able to scan from august 2017 till dec 15.2017 then it stopped i could only scan and email to my gmail acct
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search bar will not clear suggestions.i don't want that suggestions i want it to set up again just like before
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Stop using "local news" from sources that do not allow access unless a subscription is paid!!!
The "local news" for Northern Virginia is almost exclusively from the Washington Post which demands a subscription fee be paid before they can be viewed. Also almost all of the posts are from either the Post or other Left Wing Democratic mouthpieces in the DC area - how about a little balanced reporting?
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Need some features from AOL Desktop 9.8 back on here.
1) - Please bring back the ability to use the Delete key on my keyboard, rather than have to use my mouse to delete a mail. In the new technology today, we are using our mouse less and less, and are able to use our keyboard for shortcuts. Seems like aol gold is going backwards on that.
2) - If I open a new mail to share graphicsas embedded, and I have added more than one graphic, then I decide I want to remove one of those graphics and add another, AOL gold completely closes down. all I can do… -
picture selection checkmarks are gone
i wanted to select several pictures to imbed in a email, the 9.8 let me open the drive, scroll down and check the ones i wanted up to 12 pics,then wham, into the mail they went, took only moments,, now i have to scroll down select one, imbed it and start all over, took 5 minutes to send the set, why did you change something that worked so well,, change this back and fire the idiots that need to reinvent this whole thing
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How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??
Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?
- Don't see your idea?