Tonight over 30 minutes of "Not Responding." It's never less than 20 minutes. I plead for HELP, but guess what...no response from AOL. I can't believe they're charging me for AOL Gold.

What kind of cpu does aol desktop gold work best on? My is maxed out at 100% then goes down, but mine is only am amd with two cpu cores.

If this keeps happening I will have to switch. I need documents stored on AOL to do my taxes and can not get to them.. NOT acceptable.

Why do I get this error every time I try to go on AOL using my two desktops are my laptop what is going wrong and what are you doing that's causing this

We have been with AOL from the very beginning but this past several months has been a nightmare. Screens freeze, my mail box disappears then reappears. What in the world is going on.
I really don't like the idea of changing service but I am going to start another service and see how it works. If AOL doesn't correct their problems, we will switch. Easy as that.
Hope someone is listening to your customers.

We have been with AOL from the very beginning but this past several months has been a nightmare. Screens freeze, my mail box disappears then reappears. What in the world is going on.
I really don't like the idea of changing service but I am going to start another service and see how it works. If AOL doesn't correct their problems, we will switch. Easy as that.
Hope someone is listening to your customers.

Email did not show up on my aol desktop gold today. Is there something you can do to repair my site? I was able to get my email by going to Google Chrome and setting up an aol mail site there, but I should be able to ********* my aol desktop gold site. Can you fix?

It takes forever to sign on and then mail in new mail i not new. I pay for this service and it is not any good. Need to fix your bugs

I am constantly having mylaptop freezing up and saying "not responding" So I called the so called help desk. He said he can fix that. But I had to give him control of the computer. Being reluctant since I was hacked that way once, I said ok. So a matter of about 10-12 minutes, he gets back to me saying its all fixed. Well NO IT WASN"T I literally had none of my icons in the bar above. When I told him it wasnt there, his resonse was that its going to be that way since the file was (so called) corrupted. Well why the **** not tell me that things were going to be different when in fact I ASKED HIM IF THINGS WERE GOING TO CHANGE...AND HE SAID NO. I am still fuming over this. So what happened? I am back to square one with freezing screens all over again. My kids laugh at me for still having AOL....and now I know why. Time to change

freezing up
aol freezes for 1 to 2 minutes after entering password on every computer

can't even read mail now. getting worse and aol can't fix it.

aol drops off and no one can fix it.

How long have subscribers to AOL been complaining about the slow speed, etc. of AOL once Oath took over, and still the problems persist. I've complained since Oath's inception and today I'm still complaining. AOL's speed is terrible, web pages take long to load up, it freezes a lot and I have to shut down and sign in again - overall (putting it in the vernacular) AOL ****. I also sign into Google, MSN independent of AOL and on both the response time is instant and never any of the other problems. How far must AOL descend into being almost useless before anyone at AOL does something about these issues? And, to top it off I'm probably the only jerk who still pays for AOL per month just because my wife gets things with the payment on AOL that you don't get if you don't pay. I honestly don't even know what those things are, but I just keep paying for this lousy, slow service. AOL, you are taking advantage of your customers! DO SOMETHING ABOUT OUR COMPLAINTS!

wth is it with this OOPS!!!!!!!!! stuff all of the time??? Is this browser such a failure that it can't even open it's own pages without crashing? I can't get this thing to do anything on a constant basis....except fail. Please fix this problem ~ it's getting to be a daily issue. AOL FAIL!!!!

It takes AOL Desktop Gold to connect almost l minute. Than every few minutes, everything freezes, have to wait a minute or so, and everything is normal for just a few more minutes, than a freeze again. Click on email, and it takes 30 seconds or more to display from a blank email screen. It freezes on web pages doing search from AOL Gold. If I'm using another browser, none of this happens, however I'm paying for AOL and you need to fix this system, before I terminate this program. Your yahoo is working way better and I do not pay for it.

Well, less than two hours later, Gold froze (Not Responding) twice and had to be ended and lost what I was in the middle of. This is not acceptable.

It took 14 minutes today just to get signed on. Sign on, wheel starts to spin and after two dots just freezes. Have to close. Rinse repeat many times before finally I could get to my email. Other Web pages load fine, just not Gold. Can we get rid of the junk like News which I only close out and won't read any way so we can use our emails and not waste the day just trying to be able to read them? We are coming on two years since we were forced to change. How long before we can use it like we used to in 9.7? This is beyond ridiculous.

When AOL was free, it was fast and easy to use. Now that I'm paying $4.99 a month, I got a dog that freezes and it's slow. Can you invest some of that money to improve the system, please?

AOL keeps either freezing or dropping off. When will these issues -- and all the other issues -- be fixed? It has been almost a year now, and I've seen very little improvement.

Gold continues to freeze and I have to go to Task Manager to shut it down. This is taking up valuable time and I resent paying for a service provided by a company that doesn't seem to care that their product is defective!