Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
JAMES AND SANDEE PORTENGA
shared this idea
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Anonymous
commented
the whole Gold Desktop stinks.....I've tried it before when it was voluntary and it's awful....all the windows are too large , won't stay in position...can't store favorites anymore....the mail page is as awkward as g-mail....and g-mail is free......as a whole the experience so far with GOLD is totally unsatisfactory......even the HELP buttons don't work and the chat people are not available and the phone wait is a minimum of 20 minutes.
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Richard Bergman
commented
If anyone at AOL, is actually reading this and other POSTS, then if they are smart, bring back 9.8.2. Destroy AOL GOLD. I was given a reason for AOL GOLD, it was because of "Hacking". If AOL was worried about Hacking, they could have gone to PCMatic, or some other Hacking Free company, to protect AOL Users. But to remove 9.8.2, WITHOUT NOTICE, and see that not One person likes AOL GOLD.
Plus it is impossible to get a hold of a AOL tech using the 800-827-6364. On Hold, listening to Sorry for High Volume of callers And listening to the twangy music. Other companies Allow you to leave your phone number and they Call You back. BUT NOT AOL. -
MEDRICK "RICK" DEVANEY
commented
$6.00 per month? Then why do I pay over $20.00 per month for what seems to be the same thing??
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Anonymous
commented
We pay and ads keep flashing at us trying to read our mail, so annoying, there are so many other service providers why pay to have adds thrown at us, and Gold Stinks
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Anonymous
commented
Gold is awefull so confusing on the eyes, I think I will switch to another e-mail service, I am paying for something to throw tons of ads at me, and make me dissy.
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Sandi
commented
In reading all of the pleas for our 9.8.2 to be given back to us I don't see a change. AOL Gold is horrible.
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Jon Paul
commented
An updated product should be relatively bug free, especially when there is a charge for the new product that was not there for the old version. NOTHING is good about AOL Gold. Do an internet search for "problems with AOL Desktop Gold" and you will find literally THOUSANDS of unhappy users. THIS IS NOT REASONABLE OR FAIR!!!
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John Bruso
commented
Bring back old version
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Anonymous
commented
Revamp aol gold- make it work It almost is like a "cartoon" version of aol
I believe customers like me will leave for sure. Why is someone from management not saying " we don't want to loose customers"
I hope you can fix the product & realize that paying for something would mean its better not worse than a product that was free. Thank you for listening. -
sami cole
commented
I PREDICT IN 1 YEAR AOL WILL SHUT DOWN. WHAT KEPT USERS WAS THE OLD UNIQUE STYLE EMAIL SERVER. AOL GOLD TRASH. FREE EMAIL HAS MORE EXTRAS. WHY
EDIT VERY POORLY DESIGNED. HALF OF IT DOESN'T WORK..
COPY PASTE INTO FORMS NO LONGER WORKS , CREATING URL NO LONGER WORKS.. SPELL CHECK WORK SOMETIME DOESN'T OTHERS. I HAVE NEVER SEEN SUCH AN EMBARRASSING PROGRAM OFFERED PUBLICLY ..THIS IS A 3RD RATE SHAVED DOWN PROGRAM, BUILT IN ROMANIA, GUARANTEED...
NO WHERE NEAR AS GOOD AS MOST FREE EMAIL SERVER. I PREDICT IN 1 YEAR AOL WILL SHUT DOWN & GO OUT OF BUSINESS. WHY PAY NEARLY $30 A MONTH FOR A PROGRAM FULL OF ERRORS.
I ALREADY GOT G-MAIL SET UP JUST HAVE TO SWITCH ALL MY CONTACTS TO IT.. IT WILL BE A PAIN BUT I AM DOING IT -
Beth
commented
Please bring back AOL 9.8.2....I was so much easier and better than AOL GOLD which really really ****.
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Anonymous
commented
I lost 85% of my favorite selections!. Almost every one of my useful web sites, like my banks and many contact selections now require a new PASSWORD.
YES this new AOL Gold SUCKS!
My older computer with XP no longer can be used unless I change to a new AOL utility service. I hesitate on doing so because of thee lost favorites
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Dan
commented
My access to AOL 9.8.2 has now been removed. The AOL email presentation (font style, font size, line spacing, etc) in 9.8.2 was perfect. Much much easier on the eyes etc when scrolling/searching through lengthy daily email lists, --than on the present AOL Desktop Gold system. Please return to to the exact email format of AOL 9.8.2.
Thank you -
George Tsapanos
commented
I have been with AOL since 1998, CHANGE this version, CHANGE it before you begin lose customers. It stinks, SLOW RESPONSES, FAVORITES, .etc.
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Maria D'Angelo
commented
OMG this desktop sucks! And I have to pay for it too! This is beyond awful.... Why do you people always feel like you have to change things that work?!
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michael
commented
Hate it and why are we Forced as costomers to except it.Honestly ready to leave aol as a 20+ year costomer.Cant access anything now in the dropdown Files?Like before where I could with access my picture finder,computer file and docs and easily save stuff.Worse Version Ever!!!!!!
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Anonymous
commented
I agree!!!!!!! The old version is better. Please bring those back.
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Anonymous
commented
The desktop is way too slow. Please correct this problem right away. Thinking about leaving AOL if it isn't improved soon.
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Anonymous
commented
Oh what a surprise all of my email has disappeared again!!! Happens at least every other day! AOL Gold is awful! You should be ashamed of yourselves for launching this version! It does not work!
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ROBERT MALANGA
commented
Go back to 9.8