Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
JAMES AND SANDEE PORTENGA
shared this idea
-
kay
commented
bring back aol 9.8. the gold is going back in time to the stone age
-
JAMES AND SANDEE PORTENGA
commented
AOL Gold has no stationery and barely any choice of emotion emojis. Other AOL Mail versions on various browsers have it for FREE. Gold doesn't and we PAY for Gold. Come on AOL, it's been nearly 6 months since you replaced 9.8 with Gold and claimed it was better. Clearly from all the negative comments (min included) it's not better. It's "broken" so please FIX IT.
-
Anonymous
commented
Bring back 9.8.2. It worked and it was free. If you want to charge like you do for AOL Gold, then do it. Whoever designed and switched over should be immediately shown the door. Don't be surprised if Oath or Verizon (parent company) gets a class action lawsuit over this since you are charging for it. AOL Gold does not work and I refuse to let an overseas help desk have access to my computers. It's not the computers; it's the program.
-
Richard Bergman
commented
Fire Tim Armstrong, and bring back AOL 9.8.2. AOL GOLD is TERRIBLE. iT IS SLOW. IT SEEMS THAT NO ONE CARED WHAT THEY WERE DOING. AOL SHOULD BE ASHAMED FOR BRING OUT A PRODUCT, THAT IS POORLY RESEARCHED.
-
Gary Cupp
commented
AOL Gold has been extremely unstable for 2+ days now. Suggest you fix your mediocre product asap. I have no problem other internet providers. You know: your competitors. Please fix the mess.
-
George
commented
Does OATH really need the money so bad that you have to run ads in everything?? they invade our emaill...chat rooms that dont work...you have taken so many things members have injoyed for years and years and call Gold improved. Half the time the emails dont even work...or all of your email disappears for no reason!!! Eliminationg Buddy List & instant messaging! Can't take many more "improvements"
-
Anonymous
commented
go back to 9.7 or 9.8
-
Dominick Mondelli
commented
Bring back AOL 9.2. This new AOL Gold software was not ready to launch. Also, you took away many great features that your paid customers were paying for. AOL Gold has to go.
-
Bill Lenz
commented
I am paying way to much to endure the advertising. Old version was MUCH better. It takes three screens just to log in. Also, the mail does not work well at all. I have to individually high lite every move, from reading to deleting, to permanent delete. The edit>select all function does not work. Both the old v9.8 and the newer Shield work SO much better and quicker!! I am tired of being force fed these so called "services" that I don't want or need.
-
Dominick Mondelli
commented
The worst AOL so far. Give us back what we are paying for.
-
Maria Brayboy
commented
My AOL Desktop Gold is not working properly. Please fix this.
-
Anonymous
commented
AOL GOLD stinks! Please listen to your subscribers before you lose us! Bring back 9.8.2 PLEASE!!
-
Jon Paul
commented
There is nothing good about Gold...sign off does not close browser; no download manager; "ghosts" of toolbar buttons clicked remain on screen; little availability to personalize look; etc etc etc
There should at least be an option to revert to prior versions (like 9.8) if users do not want Gold. And what is most disheartening is that we now have to pay for a much inferior product and do not have the option to use prior versions which did not have all these prtoblems
-
Paula McCartney
commented
Gold was not ready. How many people have stopped using AOL ? I haven't been able to sign on now for two days. I have had AOL for almost twenty years and there has been so many flaws I 'm considering going to MSN. Which I don't like but know I will be able to use their format after using it for a while. PLEASE get this right.
-
Anonymous
commented
Try TESTING before launching new software
-
Sandi
commented
Allow me to be able to go back to 9.8.2. I hate AOL desktop gold!
-
Anonymous
commented
Miss my aol Buddy list and IM feature...Bring it back please!!
-
bob k.
commented
totally agree - even using favorites has become frustrating + user unfriendly - past 3 days local news has contained stories on foreign countries 3000 miles from set location - sign in + site performance is the worst i've seen since we became paid members in 1997 - gold support does nothing but supply scripted solutions to problems that never help or work - problems are with gold programming + formats not users computers -
-
DAVID TREBILCOCK
commented
This forced upgrade to a severely impaired Gold version is an insult. Customers need to be able to lag behind with older versions, until all the bugs are worked out! I refuse to be experimented on with the inept Gold version. This needs to be fixed fast, and AOL needs respond directly to our concerns with tangible remedys or we will have no other options than to terminate after nearly 30 years.
-
DAVID TREBILCOCK
commented
I have been an AOL member for 28 + years. AOL puts out new versions and lets the customers hassle with their dis-
functional design. Now you have made things intolerable, by forcing members to accept the dis-functional Gold version. That is unconscionable. The Gold version has been and remain a poorly designed poorly tested abortion. Why does AOL continue to create illwill with its customer base by putting them last? Customers are very expensive and difficult to solicit and aquire, and so easy to ignore and lose forever. AOL always has had customer service upside down.