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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • michael commented  ·   ·  Report

    Hate it and why are we Forced as costomers to except it.Honestly ready to leave aol as a 20+ year costomer.Cant access anything now in the dropdown Files?Like before where I could with access my picture finder,computer file and docs and easily save stuff.Worse Version Ever!!!!!!

  • Anonymous commented  ·   ·  Report

    I agree!!!!!!! The old version is better. Please bring those back.

  • Anonymous commented  ·   ·  Report

    The desktop is way too slow. Please correct this problem right away. Thinking about leaving AOL if it isn't improved soon.

  • Anonymous commented  ·   ·  Report

    Oh what a surprise all of my email has disappeared again!!! Happens at least every other day! AOL Gold is awful! You should be ashamed of yourselves for launching this version! It does not work!

  • kay commented  ·   ·  Report

    bring back aol 9.8. the gold is going back in time to the stone age

  • JAMES AND SANDEE PORTENGA commented  ·   ·  Report

    AOL Gold has no stationery and barely any choice of emotion emojis. Other AOL Mail versions on various browsers have it for FREE. Gold doesn't and we PAY for Gold. Come on AOL, it's been nearly 6 months since you replaced 9.8 with Gold and claimed it was better. Clearly from all the negative comments (min included) it's not better. It's "broken" so please FIX IT.

  • Anonymous commented  ·   ·  Report

    Bring back 9.8.2. It worked and it was free. If you want to charge like you do for AOL Gold, then do it. Whoever designed and switched over should be immediately shown the door. Don't be surprised if Oath or Verizon (parent company) gets a class action lawsuit over this since you are charging for it. AOL Gold does not work and I refuse to let an overseas help desk have access to my computers. It's not the computers; it's the program.

  • Richard Bergman commented  ·   ·  Report

    Fire Tim Armstrong, and bring back AOL 9.8.2. AOL GOLD is TERRIBLE. iT IS SLOW. IT SEEMS THAT NO ONE CARED WHAT THEY WERE DOING. AOL SHOULD BE ASHAMED FOR BRING OUT A PRODUCT, THAT IS POORLY RESEARCHED.

  • Gary Cupp commented  ·   ·  Report

    AOL Gold has been extremely unstable for 2+ days now. Suggest you fix your mediocre product asap. I have no problem other internet providers. You know: your competitors. Please fix the mess.

  • George commented  ·   ·  Report

    Does OATH really need the money so bad that you have to run ads in everything?? they invade our emaill...chat rooms that dont work...you have taken so many things members have injoyed for years and years and call Gold improved. Half the time the emails dont even work...or all of your email disappears for no reason!!! Eliminationg Buddy List & instant messaging! Can't take many more "improvements"

  • Dominick Mondelli commented  ·   ·  Report

    Bring back AOL 9.2. This new AOL Gold software was not ready to launch. Also, you took away many great features that your paid customers were paying for. AOL Gold has to go.

  • Bill Lenz commented  ·   ·  Report

    I am paying way to much to endure the advertising. Old version was MUCH better. It takes three screens just to log in. Also, the mail does not work well at all. I have to individually high lite every move, from reading to deleting, to permanent delete. The edit>select all function does not work. Both the old v9.8 and the newer Shield work SO much better and quicker!! I am tired of being force fed these so called "services" that I don't want or need.

  • Maria Brayboy commented  ·   ·  Report

    My AOL Desktop Gold is not working properly. Please fix this.

  • Anonymous commented  ·   ·  Report

    AOL GOLD stinks! Please listen to your subscribers before you lose us! Bring back 9.8.2 PLEASE!!

  • Jon Paul commented  ·   ·  Report

    As related issue...I contacted AOL Corporate Escalation Department this past August and was "allowed " to revert to 9.8. I was told that this would give AOL developers an opportunity to gather info and repair bugs. I now again had to go to Gold and NOT ONE PROBLEM that I reported last August was fixed.

  • Jon Paul commented  ·   ·  Report

    There is nothing good about Gold...sign off does not close browser; no download manager; "ghosts" of toolbar buttons clicked remain on screen; little availability to personalize look; etc etc etc

    There should at least be an option to revert to prior versions (like 9.8) if users do not want Gold. And what is most disheartening is that we now have to pay for a much inferior product and do not have the option to use prior versions which did not have all these prtoblems

  • Paula McCartney commented  ·   ·  Report

    Gold was not ready. How many people have stopped using AOL ? I haven't been able to sign on now for two days. I have had AOL for almost twenty years and there has been so many flaws I 'm considering going to MSN. Which I don't like but know I will be able to use their format after using it for a while. PLEASE get this right.

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