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it takes a longer than usual time for emails with an attachment to be sent

Graphics pasted into the write mail are no longer are visible when the email is sent. All you get are empty boxes. This is not good.

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Sister JKA shared this idea  ·   ·  Report…  ·  Admin →
Support Request  ·  Product Support responded  · 

I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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  • Joseph Sebastian commented  ·   ·  Report

    Repair AOL Gold email. Sending emails with even small attachments takes far too long. AOL Gold has been out almost a year and it still does not function any where near as good as the old 9.8.2

  • ALBERT DE PIETRO commented  ·   ·  Report

    Clicking Send to Email Recipient as Attachment in Word correctly opens up a Write Mail window, but DOES NOT attach the file. I have complained about this since AOL Gold went live. I have posted it in several places including "Report a Bug". Still not fixed.

  • ALBERT DE PIETRO commented  ·   ·  Report

    Clicking Send to Email Recipient as Attachment in Word correctly opens up a Write Mail window, but DOES NOT attach the file. I have complained about this since AOL Gold went live. I have posted it in several places including "Report a Bug". Still not fixed.

  • ladylovey commented  ·   ·  Report

    Why is email taking so long to send with attachments and/or images??? it says 100% uploaded and yet it just sits there........Since coming out with this Gold program everything has changed and most dont work right anymore. Mail is awful~ Ads everywhere~ Can't see if there is email in other screen names ~ No more personalized sound effects ~ You keep saying the program has been improved.. WHERE??? chat rooms are lousy ~ no buddy list ~ no IMs ~ the list goes on and on and yet nothing has been improved... Are you waiting for all members to quit??? this is something we pay for so it seems you should listen to all the complaints and there seem to be ALOT...

  • Joseph Sebastian commented  ·   ·  Report

    Fix AOL Gold so you can send a small email attachment that does not take you into the next time zone before it is sent.

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