Fix the search e-mail menu to a permanent setting.
Until recently I never had to choose "e-mail address only" in the search e-mail menu. I don't5 want to have to reset that choice every time I search e-mails. I use the search e-mail system daily...I don't know why this is happening all the time now. Please let me know how I can fix that so I don't have to constantly take that extra step all the time. I've been with AOL for over 20 years and this inconvenience is creating a problem for me.
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Anonymous commented
Why am I not getting answers from anyone to my problems? I have reported numerous times in numerous places that when I search for mail the only mail that comes up is mail stored in my PFC. None of the mail on AOL shows up in a search. Can someone fix this and let me know why this is happening.
I have many many problems with no resolve and no response whatsoever. I am paying for this. Where is customer service??
I have cleared my browser and have signed off and back on many times which did not help. I will not call tech because they are of no help. If you call them with a problem either they say they don't know why this is happening or else they say they are unable to fix the problem. AOL has turned out to be a nightmare.
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Anonymous commented
AOL is going backwards. Never had any of these problems in the old AOL. For everyone that complains on this forum there are millions more having problems that don't know about this forum and so they can't complain.