email access on devices being discontinued?
After being locked out of my emails because my password had been disabled, I called customer service and was told I can no longer access emails on my tablet and phone(android) unless I download an app? I don't want to as I don't have enough room on my phone. I have been using the email icon on my phone to access aol for YEARS. I was told it was a new update that took that capability away. Can I get that back? Change back to the old version? I have been a member for over 20 yrs and I pay for this service but if this is the case I'll switch to free gmail.
Karen
shared this idea
You can access your AOL Mail through the native Android mail application, by configuring it using the AOL IMAP/POP servers. To do this please follow the steps in the section titled “Instructions for common email apps” from the help article below: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail
In case you enabled the 2 Step Verification on your account, you will have to create an application specific password for the mail application on your Android. To create the application specific password, please follow these steps:
1. Visit login.aol.com/account/security and sign in to your AOL account.
2. Look for “App passwords”, and click “Generate password”.
3. Remove the email account from the phone’s mail settings, and re-add it using the application password you previously setup.