Video is not playing on Desktop gold. Representatives that worked on my account has already filed an escalation but it still is not resolved.
PHILLIP STRASNICK
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Please follow these steps:
1. Open the Keyword menu at the top of your ADG software
2. select “Go to Keyword”
3. Type: blankvideofix
4. Click on “GO”
5. When prompted to restart your ADG software, please exit and relaunch, then try the video again.
Let us know in a comment below if the issue persists.
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