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I don't like having to agree to delete an e-mail. It's one step that is annoying.

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  AdminProduct Support (Product Support, AOL) responded  · 

In order to disable the prompt, please follow these steps:
1. Open the AOL Desktop Gold and sign in.
2. Click on the ‘Mail’ menu on the top left.
3. Select ‘Mail Settings’ from the drop-down menu.
4. Uncheck ‘Confirm before deleting items’, and close the window (changes are saved automatically).

Show previous admin responses (1)
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  • Anonymous commented  ·   ·  Report

    Why did you guys change erasing mail to 2 key strokes. Change it back.

  • Henry Hill commented  ·   ·  Report

    WHY am I prompted TWICE as to whether or not I want to delete an email ? It's ABSURD and totally UNNECESSARY...what IDIOT programmer thought that was a good idea? This browser gets more and more OBTUSE everyday.....FIX IT or I'm leaving...

  • Rickie commented  ·   ·  Report

    Stop the extra step to delete mail. I will just leave the mail.....junk and all. So you will have to keep them for me.

  • Ken May commented  ·   ·  Report

    How do I turn off "Are you sure you want to delete the suggested messages" popup. It just started popping up. I used to be able to delete without this extra step and it just started popping up. Can't find anywhere in mail settings, advanced or otherwise, how to turn this annoyance off.

  • Anonymous commented  ·   ·  Report

    Quit adding keystrokes (added time).

  • Anonymous commented  ·   ·  Report

    very stupid to have to confirm each new mail deletion. Never had to do this with old aol edition. Press delete and it was over , now each one has to be confirmes. Very Dumb

  • Anonymous commented  ·   ·  Report

    Thanks AOL for making my life that much harder. When you delete an e-mail it asks you if you are sure. Than you have to go into the deleted folder and go through the whole process again four operation to delete 1 email STUPID!

  • mike cottrell commented  ·   ·  Report

    yes, it is enough that we have one delete on inbox and one permanently delete on trash we do not need another box coming up on each e-mail saying are you sure you want to delete this yes or no...it is very annoying and time comsuming we do not need it...one is enough and it does it to every e-mail...no thank you...it is annoying enough that you now have the advertisement on the right side of e-mail box instead of on the bottom so we can hide it so we do not see it...so that extra box that you just started when deleting e0-mail we do not need when you delete goes to trash and if you did it than you can restore it then...lets get rid of that it is junk...thank you...better the other way like it was...thank you....

  • Anonymous commented  ·   ·  Report

    This desktop gold is awful..just a heads up. Log into another browser and delete your emails from there. You can delete a zillion with one click. This new hit and check is stupid and takes too long. Never will I log into my desktop.

  • Will Decko commented  ·   ·  Report

    When I want to delete an email, I click "delete". Now lately another screen pops up asking "are you sure". Get rid of "are you sure" please.

  • Anonymous commented  ·   ·  Report

    Stop asking me if I want to delete each and every **** email!!!! It's driving me mad!!! If I delete it I don't need to second guess it and nor should YOu!!!!

  • Don commented  ·   ·  Report

    go back to one click delete on laptop computers or check marks on all you want to delete and only have to hit delete once

  • errorsandlag commented  ·   ·  Report

    How many times do I press yes to delete e mails? At least two times per e mail. Do you think AOL would fix this? No. AOL will respond, if I am lucky, telling me it is the users fault. Will keep you updated.

  • Mollye t commented  ·   ·  Report

    Last week it became VERY inconvenient to delete and permanently delete emails. Now a yes or no question must be answered in order to delete each one! Sometimes I must permanently delete 20-30+ emails daily! Please return to being able to delete without answering those questions.

  • paul martin commented  ·   ·  Report

    Can I shut off the "are you sure you want to delete that" for all the **** mail I want to delete?

  • Anonymous commented  ·   ·  Report

    How about restoring the "status" button on our email so that we can verify that it was read, rather than implement this stupid and annoying "Are you sure you want to delete" every time I WANT to delete mail ???????

  • Anonymous commented  ·   ·  Report

    Are you really going to ask me twice if I want an e- mail deleted? Not the best idea aol has come up with, and a complete waste of time. Who comes up with theses ideas???

  • Anonymous commented  ·   ·  Report

    Why do I get a message asking "Are you sure?" every time I want to delete something, including emails and spam? Who thought up that idea? It's not part of the free AOL versions, only this awful "GOLD" version.

  • Anonymous commented  ·   ·  Report

    delete my e-mails. If I click delete, that means I want to delete it. and not have to go back and forth to delete each one. So, no more pop ups???

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