Account payment
I am getting a screen message that I need to give updated account information on billing, or I will not be able to access. I don't respond that way, but when I try to sign on to my account it is down. What's happening?
Ken Metcalf
shared this idea
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Anonymous
commented
please call me 480-330-4347
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Amy
commented
The scam window said:
"Dear Member, we are unable to bill your membership to the method of payment provided. You must update now to avoid service interruption." Then there's an "Update Now" button and a telephone number: 1-855-263-0197. I actually called the number, and it's some clueless guy watching TV in background. AOL, you should follow up on this.
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MARGARET HULSE
commented
Not long ago I got a popup notice that the credit card my AOL is charged to would soon expire. I know I checked it out and it was fine. I got that same popup today, but cannot for the life of me find billing info in my account. Where do I find it?
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Anonymous
commented
Stop asking me for payment info. My profile is correct. You bill me every month. I can't login or logout without your windows popping up as blank screens and I am unable to exit the program unless I use Task Manager to End Task. On occasion your Care Portal actually loads and says "all up to date." I pay for this service, fix the glitch please ASAP!
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Anonymous
commented
Your latest version of "Gold" will not close ... have to use task manager.
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Frustrated
commented
What is this strange thing AOL began doing today? Every time I sign on or off, I get a blank screen. The screen eventually gets content indicating my account information is OK. Why is this happening? GET RID of that function. AWFUL!!!