I am unable to update my payment information,
There is not enough time to log off current name, log into alternate e-mail name to get 4-digit code, and log back in to enter it into the field, which. No other me do this. HELP
By the way, the account information on the screen is correct.
We don’t have access to billing related information. Please call AOL Customer Support at 1-800-827-6364 and they will assists in updating your payment information.
Why cant I delete a credit card and change payment methods. MY WALLET will not let me change CC, I need to DELETE one
joann Reda commented
my payment is continually increasing and none of your reps can tell me why. They just tell me to cancel my account if i don't like it. HORRIBLE customer service! i WILL be cancelling my account!
ROBERT LA FAYE commented
I AM BEING DOUBLE BILLED MARCH 2, 2021 $**** AND A PENDING CHARGE OF $*** TO BE RELEASED MARCH 5, 2021. I HAVE TRIED TO CHAT AND TRIED TO ASK WITH THE ********* #. I GET THE RUN AROUND AND TELL ME OH IT WONT DOUBLE BILL YOU. JUST WAIT AND IF IT DOES YOU CAN CALL US BACK ... really? i have to call you back because of your error? im so frustrated. ive had aol over 20yrs. and you guys treat your customers like dirt. i am signed in and its asking me to sign in to send this to you. how ****** is that!!!!