Fix the problem as soon as it is reported, don't ignore it.
"Report a Bug" ignored my report about the problem with the email text upon sending; it is not readable after being sent. Two weeks have passed, and they haven't fixed the problem. They also haven't fixed the bug for phone calls, because they only accept texts on a cell phone to send the verification code. What kind of service are they offering us when they don't fix the problems in their application? Is it worth continuing to pay AOL when the customer is left dissatisfied?
27th
ranked