AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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I am trying to find out how to install the AOL desktop on a new computer but can't connect with tech support.
Answer your phone instead of hanging up on me.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Database cleaning?
why am I getting this garbage of "database is cleaning up files..." and after this runs, clickable links don't work in emails, my computer is so **** slow its unreal. It was bad before you started once again reinventing the wheel and screwing things up. Stop with this ******** already. We pay for your services and you do nothing but jack things up. Stop with the database ****.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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browsing history is not being saved when relaunching or reaccessing AOl Desktop Gold please fix it
browsing history is not being saved
when relaunching or reaccessing AOl Desktop Goldplease fix it
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Photo folders
How do I make this thing put new pictures into dated folders like it did for years and just stopped ?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Mail does not work.
If I click on Old or Sent mail the whole mail screen locks up. Have reported this three times with no feedback. And I pay for this nonsense?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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get your MyBenefits to work ! can't get code number for restaurant.com
get codes to work ! stop wasting my time
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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WTF is wrong with AOHELL? I logged on at 8:00am and was DROPPED THREE TIMES by 8:50am
FIX YOUR **** SYSTEM SO IT DOESN'T KICK US OFF EVERY 20 minutes!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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When I click on an email everything comes up but the actual email that is in the box and that is black, can you tell me how to correct this
When I open an email the box comes up but the actual email in the box is black with nothing showing. How can I correct this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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EMAIL SERVICEEEEEEE GOES BLANK THIS IS TERRIBLE COSTING ME!!!
About every 3-4 days my email goes blank white and when mine is like this my neighbor has email
When I have email he does not have email
Please get the new aol gold auto download now
I am a realtor This is costing me money I pay you welllllIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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The chat room d
Chat room is freezing up. When someone responds to your comment on a given topic and you want to reply by clicking "View in Conversation," you cannot get back to the other person's response. And the chat room keeps freezing up and pausing even when typing a comment.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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my inbox isn't working
my emails aren't coming into my inbox. Only my sent box is showing my emails. This is a pain!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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mail is not opening today for over 30 mins
mail is not working at all this morning
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Emails not showing up in New Folder
Although the mailbox shows a number of new emails, when I open it up there are fewer emails than was is stated. Email are disappearing then reappearing. However when I access AOL i "free" email web site all emails are showing up. I have reported the bug several times but Gold keeps dropping emails and all of a sudden they reappear. What is the problem.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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The "Settings" icon no longer works when clicked. Why AOL ?
The "Settings" icon no longer works when clicked. Why AOL ?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Address book keeps changing addresses and when I delete bad ones they just keep coming back
Address book deletions keep coming back and no matter how often I delete them they still come back.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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My MAIL DOES NOT WORK - For MONTHS!!!!!!!
Make My Mail Work!!!!!!!
Why am I billed 39.95 a month?????????? The most expensive plan I see is 14.95.
The service **!!! No Techs solve my ongoing problems!!!
AOL CASE 14179625I'm Sick Of NO SERVICE - NO Response To My Messages
Your lousy AOL Gold is affecting my BUSINESS - How Long Do You Think I'll put up with this???????We apologize for the long hold time you experienced and we’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not. If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Need a way to move mail back to the original Sent Folder. I moved emails by mistake and can't put them back
Can't put emails back in the sent folder that I accidentally moved to other folder.
ALSO, I can't move between folders New to Old and Sent.
Keeps getting jammed. What did you do in your latest update? Something that ruined by AOL Gold?Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I cannot got to old or sent mail on the gold desktop version it locks up everttime how do you fix this i need to use this feature
I cannot got to old or sent mail on the gold desktop version it locks up everttime and you have to shut it down thru windows task manager how do you fix this i need to use this feature
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Because of a recent rash of spam emails I recently clicked on a mail setting of allow only email from my contact list
Because of a recent rash of spam emails I recent;y clicked on an AOL mail setting of allow only email from my contact list but it has not taken effect...WHY!
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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