AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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There are too many problems with AOL Desk Gold.
Everything's messed up. I was trying to save an email under AOL Gold on my PC and the email disappeared
Then I got a pop up Alert message " OOPS something went wrong
Error: 310-ERR-TOO-MANY-REDIRECTS."
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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reply button
When I try to forward or reply to my email - it causes my AOL desktop to freeze. This happens quite frequently - just in the past month it has happened several times.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Location Setting
Location Setting
Location setting from welcome page does not transfer when extended forecast is requested.
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733. Our experts are available 24/7 by phone. -
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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What the Heck is going on????? Can't open some of my mail finding duplicate address in my address book and then some of them aren't right
Some of my emails are coming up blank have to click 2 or 3 times. Finding duplicate addresses in address book and some of them are omitting letters or numbers or extra letters and numbers have been added. If it not one thing its another why can't you get your ---- together and give us what we pay for? AOL from **** ever since new people took it over. This is bull
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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save image as in email not working
"Save image as" in email not working
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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when
when opening the read folder the date/from/subject line does not stay the way i want them to stay even though i click on save window size and position
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Stories from Boredom Therapy cause the background to disappear
Boredom Therapy stories cause the Background Displays to disappear. I see other complaints about this and nothing has been done - why not? It has happened twice so far today and I've only been on for about an hour. either fix it or get rid of the Damned Boredom Therapy, it's a total waste of time any way.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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No one in the AOL community can see my posts on AOL articles. Please fix now.
No one in the AOL community can see my posts on AOL articles. Please fix now.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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When I copy and try to paste a second image, it will paste the first or previous image instead. Please fix this! It's very frustrating!
I have to shut down and restart in order to paste the current image I want to paste. It pastes the previous image instead of the current copied image. I've sent feedback about this problem before, but it has not been fixed. Are you listening, AOL Gold?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Have had a British newspaper for years as a favorite. Always came up when went to. Past three days when pulled up all i get is AOL error 310
have a AOL that works Items placed as favorites and reviewed daily for years only to have AOL say error 310 is ********
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Can't view pictures my sent pictures.
I can send Emails with pictures to friends and they get them fine, however when I open them the writing is fine but the pictures are tiny icons that won't open. This is brand new. What happened?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Disappearing Content In Open Windows
When reading an article all the windows go blank. I have to log out then back in. Now I have to find where I was. Fix this problem!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail
I send a mail this afternoon. I know I did because she responded. I want some info from that mail and look at SENT MAIL. It's not there. :(
I delete a few things. I know I did because they're not there any more. Go to RECENTLY DELETED and they are not there. :(
I'm losing important info because of AOL GOLD.
Dump it or fix it.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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When trying to access my spam control Im taken to a sign on screen
Obviously I'm already signed in otherwise I couldn't see any of my mail, spam included. Yet when I try to access the spam control via the link given I'm taken to a sign on screen. WTF? I'm already signed in, why am I being asked to sign in again? I don't think aol knows its elbow from its butt. So what's the excuse this time?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Calling your technician does NO good. He reinstalled aol gold and still doesn't keep it from dropping. Isn't there anyone that knows ?
Get new people that know how to fix aol from dropping off.
Please send us a crash report in order for our engineers to look into the issue you are experiencing with the software closing unexpectedly. To do that, please follow these steps:
1. Open AOL Desktop Gold.
2. Click on Help on the top right, and select Report a Bug from the drop-down menu.
3. Type a short description of the problem, and click Send.For immediate assistance with this issue, please call us at 1-888-265-3733.
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I have to reboot AOL to see Spam
I get indications that there is Spam in my folder but I can't see them without rebooting. Why?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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