AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1470 results found
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Mike Morris set up a lock up for my wife's computer and wants $299.00 a year to clean it up. This was from your gold set up. WHY?
stop the scams
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Welcome screen goes blank
I just finished looking through a skillion "NEXT" that I wasn't interested in, in order to find out why Teddy Roosevelt didn't want "In God we trust" on our money. I finally got up to where the next window would tell me, and the Welcome screen and the window went white. This has been happening often, and I'm positively furious with you.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I have created a Group Address by completing information called for on the address cards. After creating the contacts list, I've found that
I have created a Group Address by completing information called for on the address cards. After creating the contacts list, I've found that names and other information have disappeared from one group list and they appear differently than other similarly created lists.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Videos gone.
I download two short videos from a new mini cam. It says they are done, it shows them and I play them. When I close this out the videos disappear. Not in the latest picture folders, switch to open videos and it says there are none. There is no icon on the task bar for pictures like there used to be. Only way to see them is go to Write Mail click on add a picture, then all my folders show up. Only way I can see the new videos is to download them again. Is it me or are…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Search bar not working
Please make sure that the search bar are working on this Gold because I cannot search a word. I can search a website but not the word or subject.
Let me put you in touch with a technician to see exactly what’s causing this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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address book
my entire address book was wiped out today. What the **** is going on???????????????????
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I can't sign on!!!!!!!!
I'm in the loop from ****..... trying to sign on and keep being prompted back to previous AOL window.... YOU SUCK!
One of our Technicians can help you with this Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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What is error 440:13004?
Another glitch to keep from sending my mail? I don't understand all the issues with sending mail in this new version of aol.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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have to go to google chrome to open up things
FCS you guys! I can't even get to my bank acct most of the time thru AOL since you turned it "Gold" more like tarnished than gold/: More and more I have to open up google chrome to open things up
don't know what the **** you ppl did...but fix it. Paying for this sub-service is getting oldI’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Tell me how I can get rid of the stupid blank document which now pops up on my screen every time I open aol.
Tell me how I can get rid of the stupid blank document which now pops up on my screen every time I open aol
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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ADG manage
The desktop gold had been malfunctioning several times. It only freezes and sometimes would not allow us to launch or click on the icon.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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bad (or glitch in) update in past 2 days?
About 1,000 of my "NEW" emails disappeared over the past day or two. It seems as if they, somehow, were moved to my "OLD MAIL" folder, but not by me. btw, it does look like there is a time cutoff going back about 2 years or thereabouts on these moves. I'm mentioning it in case someone else has this issue or in the event you want to share it with whoever does your software updates. I have a hunch someone messed up some code somewhere along the line with a recent update. There is no other explanation I can think…
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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WHY AM I BEING CHARGED $ 4.99 FOR " ComputerCheckUp " FOR THE LAST 3 MONTHS PLEASE CANCEL THIS CHARGE AND REFUND MY MONEY!!!!!
WHY AM I BEING CHARGED $ 4.99 FOR " ComputerCheckUp " FOR THE LAST 3 MONTHS PLEASE GIVE ME A REFUND SINCE I DID NOT REQUEST THIS CHARGE!!!!!
We don’t have access to billing information through this forum.
Please call one of our agents at 1-800-827-6364 so they can look more into the charge you have received.
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address book deletions
Due to the fact that if I delete someone from the address book, it immediately returns to the beginning of the list, it is virtually impossible to go through my address book and delete old ones. Please do NOT return to beginning of address book after a deletion.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I'm tired of talking to AOL. Does anyone out there run a small business?
And have you solved the problem of sending out bulk (not spam) emails? AOL tells me no more than 99 email addresses in each email, and to wait 30 minutes between sending them out. This is not working, and right now I can't send any out at all, not even singles. Does anyone have a solution? (And why do I think AOL will close comments on this?)
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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We are unable to replicate this issue. Please call our AOL Desktop Gold team at 1-888-265-3733, so we can investigate the root of this issue.
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Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733.
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Current email missing
It's Friday morning, 3/23/18. My current email begins w/ Feb. 2017! HELP!!!!!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Favorite Places keep ending up in other folders!
My carefully arranged favorite places keep jumping into other folders. Sometimes 10 or more a day! I then have to search for where they ended up and drag them back to the correct folder.
After 20 years I am finally thinking of using other services.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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where's my downloads? sent to email from internet?
downloaded pgs from internet into mail and opened to find little squares and no pages!! CANNOT OPEN LITTLE SQUARES!!
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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