AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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I know that this forum is really paid attention to, but, I've beena AOL subscribers since I first got the internet (I'm 68yoa), probably aro
WHY, why do I get "Oops" (white screen with an error code that does NOTHING to help the solution.) (not my job, mon) with SO many requests.I will give you guys about 2 weeks to figure it out and then I'm gone. Been here since about 1996 but it's really starting to suck. Anyone else will/may/might be better. I don't need a reply, it'll still be the same...(it's your lame butt or the computer's).
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I'm right there with the rest getting kicked off line regularly
I'm right there with the rest getting kicked off line regularly
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I have a recurring issue that I believe is related to security settings on iPad and iPhone.
AOL mail has been successfully added to iPad and iPhone. When there is an IOS update, something prevents me from sending mail from my account. AOL still functions properly on my HP laptop. Please provide information about what settings I (or you) need to revise to prevent this issue from recurring?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Email kills AOL
Frequently I click on Send and AOLGold goes away. Most of the time the email was not sent.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Since last Update everything is messed up worse
Since the last update it seems everything is a mess ....worse than before if thats possible......Emails are a nightmare to send, all you get are either "try again in few minutes" or get errr msg!!! and still no staus available of mail sent......Why do you keep screwing it up??? Your making it worse each time!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why am I now get bumped offline several times a day?
I reported this to Report A Bug several times: Why am I now get bumped offline several times a day? Why did I just get bumped off two times in 10 minutes? Why doesn't anyone answer me with anything I write about? WHY? I clear my browser many times a day.
Let me put you in touch with a technician to see exactly what’s causing this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Defective mailboxes. Many things not working. Missing mails, broken images and more.
In my sent mail there are 6 emails from 2015 missing and a few from years before that going back to 2011. Have the mailboxes been made to hold less?? These are important document that I need. Also, most of my mail in the sent mail and received mail has broken images which I have reported several times. Please help me. I have cleared my browser and signed off and back on many times. If I can't trust AOL to keep my mail safe they are of no use to me and I am feeling very insecure.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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a few quirks in AOL Gold still: sometimes screen gets all wirey and twisted, have to reboot often i click delete on one email and 2 are dele
a few quirks in AOL Gold still:
sometimes screen gets all wirey and twisted, have to reboot
often i click delete on one email and 2 are deletedI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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PLEASE ADVISE THAT IF I REQUIRE 24 HOUR SUPPORT, PER MY PLAN, I HAVE TO WAIT UNTIL 8:00 TO GET A LIVE PERSON
PLEASE ADVISE THAT IF I REQUIRE 24 HOUR SUPPORT, PER MY PLAN, I HAVE TO WAIT UNTIL 8:00 TO GET A LIVE PERSON
You can contact live technical support at 1-800-827-6364 24/7.
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All images in new/old/sent mail are broken and will not open for 2nd time now
Am more than fed up. Again today every email I receivew, every read mail, and every mail I ever sent has broken images. Complained about this at beginning of week to Report a Bug and it was fixed for a few days. Now all is broken again. My site is an animal adoption site. I can not save the animals if there are no pictures combing in and going out. This is critical. I need this fixed now and for good.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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switching screen names
switching screen names
Unable to switch screen names without system freezing. What's with that? anyone know what's going on?Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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Microsoft Word still won't work in Gold
When will Microsoft Word function again so that we can receive and read documents sent to us? It's embarrassing to tell people they have to send in another type of file just because we use AOL.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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WHO KEEPS SENDING ME NOTICES OF CANCELLATION OF MY ACCOUNT
WHO KEEPS SENDING ME NOTICES OF PENDING CANCELLATION OF MY A/C
JM
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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How can you improve AOL Gold? Hard to believe you really care.
When I type something in the browser and want to copy and paste it somewhere else, I have no option to copy. Why is that? Why would you eliminate that option?
Let me put you in touch with one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail Service
Go back to the old way. Set up AOL letters to be larger. Do something about 1/2 email I never get. I am slowly using other email addresses to move out of AOL. I have been using this service for years and I must agree with all the complaints being sent to you. I may lose $31 bc an email ***** sent me did not get through. Have you gotten too big? Sometimes less is more. Keep it simple and fix what is broken before making changes.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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