AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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I can no longer send blind copy emails as I have done for 20 years to a closed group
For 20 years I have sent blind copy emails to 300 or more people that request them. I did this in groups of less than 150. Now AOL won't permit me to send these emails
Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.
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email attachments
Won't go through from my gmail
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Computer processor is working too hard
My Computer processor is working too hard, making a lot of noise when ever signed on with AOL Gold. What is your software doing to my computer? The processor is constantly working as if it is computing some complex program or downloading / uploading a huge file/ Even if I am doing nothing. As soon as I sign off or shut down AOL Gold the noise goes away. Earlier versions of AOL did not cause the same symptoms. I am being exposed to harmful noise and my computer is being overworked. WHY?
I would like to have an expert technician investigate this. Please give us a call at 1-888-265-3733.
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allow Land line is Voip to be on Desk Top Gold
I have had the same land line phone number for many years and has been VoIP for most of that time. Your software change has now indicated that I can only register wireless phone numbers. This will be a real problem for many of your customers, including me. This needs to be fixed ! ! !
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733.
Our experts are available 24/7 by phone.
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can't shut down emails or AOL and it sure does gripe me,,,,
trouble with aol every single day!!!!!!!!!!!!!!!
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Close button not showing in some cases/ windows. Delay when closing the screen.
Close button not showing in some cases/ windows. Delays when closing the screen/ browser.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Auto Spell Check does not recognize correctly spelled technical terms & won't send due to "Error" which does not exist !!
Your Auto Spell Check does not recognize technical terms & product names, so it won't send email claiming there is an "Error",.... The error is the stupid spell check, dump it, please, tired of having it refuse to send valid emails out
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL – AUG. 2018 – PROBLEMOS too much!!!
AOL – AUG. 2018 – PROBLEMOS
The status disappear on ******@aol.com
The status on *******was ok and after a few days appears this message: “Not available…”
Cannot keep pinned the AOL task bar
Waiting too much time to open AOL Gold
Cannot copy and paste sometimes links from the Internet; However, there are no problems with Mozilla or Google
Cannot copy from Microsoft word to the e-mail box
Cannot copy news from the Israeli website to the e-mail box
AOL is asking too many times for verifications, as long I setup already with AOL technicians…
After opening a website, AOL…
Unfortunately, the option to check the status of a sent mail is no longer available.
I’d like to have one of our Technical Support agents investigate the issues you are experiencing with the software. Please call our AOL Desktop Gold team at 1-888-265-3733.
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save web passwords 06736181
this DOES NOT WORK ???? Have you tried it ???
save web passwords case 06736181
(No Status) → Responded
Follow the steps from this article to enable password manager: https://help.aol.com/articles/how-do-i-enable-disable-the-browser-password-manager-in-aol-desktop-goldUnfortunately we are unable to replicate this. I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Lots you can improve and for one is when I read an email the page will not close and so I have to sign off and I pay for GOLD!
Will you please fix emails so I can just click up at the right side corner of email to close it. I find it impossible to close a email unless I sign off of AOL.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I ALREADY Have A SUBSCRIPTION!!!! WHY ARE YOU BLOCKING MY EMAILS>
WHAT'S WRONG WITH YOU PEOPLE? ARE YOU TRYING TO RUN ALL OF US OFF. I'M PAYING THE CRIMINAL CHARGE FOR TERRIBLE SERVICE AND NOW YOU WANT MORE MONEY, YOU JERKS NEED A BETTER PRODUCT!!!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL issue
I am having a recurring problem enlarging my page > bottom of page shakes & rest of AOL program freezes.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I am very disappointed.
My son goes on AOL Gold by switching screen names under my main account. Today he was online then signed off to go to the store. When he came back and signed on again, there was a popup that said he had to pay for AOL Gold. When I went on AOL help, his screen name was no longer there, but a strange name that we did not create was (this name is not on my drop down in "switch screen name"). Live chat could not help. They gave me the number to call and after an hour and a…
I’m sorry about the issue you are experiencing. One agent will further investigate this. Please call us at 1-888-265-3733.
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House of Fun won't work on AOL Gold
House of Fun won't work on AOL Gold
only on facebook. Hoping for a resolution to have this work on aol gold. Thanks!Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.
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Error Messages Keep Telling Me My Mail Cannot Be Sent Because of Some Error
Sometimes I get a message that says my mail cannot be sent because of an error yet it will send if I put it into Mail Waiting to be Sent. Other times it says We Seem To Be Having Trouble Loading Your Mail. Try Again in 5 Minutes. But five minutes, ten minutes, half an hour later and it still won't send my mail!!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Partially disabled mail filing
Using my resident AOL Gold desktop...
-- when I open my "Incoming/Saved Mail" folder...
-- RIGHT click on a message, on which I copied myself...
-- go to "Move to"...
-- "On My PC"...
-- the "Mail You've Sent" option is DISABLED.WHY ??
We must be able to file a message ANYWHERE WE WANT TO.
Options should NOT be disabled.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Compliant
my issue is that my aol has stopped me from saving images, it just doesn't work at all. Also, just recent, when I go to the Chase app to login, after login I get these giant letters and a circle in the left hand corner of the screen that won't let me get into my screen for banking. The only way I can access this is through google crome. Can you please fix this because now I'm paying for something that cannot fully serve my purpose.
Thank you
William
9********2Please give us a call at 1-888-265-3733 to have a technician investigate this for you.
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My AOL Desktop gold is taking more than 2 minutes to launch. Already installed System mechanic to clean up the computer but still the same.
My AOL Desktop gold is taking more than 2 minutes to launch. Already installed System mechanic to clean up the computer but still the same.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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How to read very old emails using AOL GOLD
I have appx 50 old PFC organize files that are saved on a flash drive. How can I read the old emails using AOL GOLD version? These emails date back to 2002, so I have been an AOL user for over 16 years!. The emails are important, that is why I have saved them! I don't need them converted to AOL GOLD, I just need to read them by opening up the Personal Filing Cabinet using AOL GOLD. From comments elsewhere, I know many others need access to continue to read old email. Please explain how to access emails on…
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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