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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3075 results found

  1. friends sent to spam

    There is a problem in the SPAM procedure. Everyone I know who has AOL periodically finds their friends sent to SPAM. We spend days fishing them out and marking them This is Not SPAM, and then they finally go back to normal and another person gets marked SPAM. I have one friend who doesn't get the point that this is systemic, not individual, and she just spent 4 hours on the phone with a tech trying to get my emails to go back into New instead of SPAM.

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  2. Making Aol more useful on apple devices

    Few ideas 1- need a fully functional AOL for MAC, 2- on ipads and iphones need a way to access your favorites. Very long time user. Now that we are paying, think the above is not unreasonable to ask for. Thanks

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    Reviewed  ·  0 comments  ·  Favorites  ·  Admin →
  3. Attachments

    Eliminate having to save every attachment before printing. This is a pain and a waste of time. Gmail and other accounts don't have this step

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  4. why can i not size my private chat window so that it doesn't take up 25% of my screen?

    why can i not size the private chat window size.......it takes up too much of my screen

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    Reviewed  ·  0 comments  ·  Admin →
  5. Explore icon on toolbar is same as AOL Search and takes up room for nothing

    Explore icon on toolbar is same as AOL Search at the left and takes up room for nothing. Please remove it and give us the space to add another icon.

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    Reviewed  ·  0 comments  ·  Admin →
  6. Desktop shortcuts

    GEEZ LOUISE! Yet ANOTHER unrequested, unwanted, shortcut placed on my desktop today. If I left all of the shortcuts your worse-than-garbage program put on my computer, I wouldn't have room for the shortcuts I WANT on my desktop. One link to your garbage program on my desktop is enough.

    Your GOLD program is SO VERY INFERIOR to the previous version, that I have given up and my 25 year membership with AOL ends this week.

    So long, ****.

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  7. print attachment name on email

    Print attachment names when printing emails

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
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  9. health

    Stop telling people they are going to die. You have idea what the **** you are talking about.

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    Reviewed  ·  0 comments  ·  News  ·  Admin →
  10. AOL Desktop Gold Welcome Screen

    Eliminate the big white space on either side of AOL WELCOME SCREEN.

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    Reviewed  ·  5 comments  ·  Admin →
  11. ROBOFORM extensions

    I have been with AOL since the early 90s, at that time I was able to use ROBOFORM. With AOL GOLD and AOL9.8 this stopped. The changes made are not user friendly as before.Take care of the people that are paying for this service. AOL GOLD needs to be revamped to the users not Corprate.

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    Reviewed  ·  3 comments  ·  General  ·  Admin →
  12. Enough is enough about the so called british royalty. Putit to bed. aol has become the tabloid of the so called british royalty.

    Enough is enough about the so called british royalty. aol has become the tabloid of the so called british royalty. Put it to bed.

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    Reviewed  ·  6 comments  ·  Admin →
  13. Does AOL understand that NEWS is about NEWS??? Not ENTERTAINMENT or SHOCK MEDIA??? News is about weather disaster, about environmental, scie

    I would like for AOL to show NEWS...Not Entertainment, not shock media, not who is who..but NEWS.. Ya know.. about FLOODS, Weather Disasters, the latest on what is happening to the places that have been recovering from Hurricanes, tornado's, crime reports, missing children, even political happenings..all I ever see is something about some media entertainment star or rap star..

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    Reviewed  ·  1 comment  ·  Admin →
  14. Headline writers don't know anything

    Whoever wrote the subhead for the home page headline on British royal residences got it bass-ackwards. The royal castles are not "like something out of Disney movies." On the contrary, the castles in Disney movies are made to resemble British royal castles and palaces, as well as on some of the most elaborate French chateaux.

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    Reviewed  ·  0 comments  ·  News  ·  Admin →
  15. Poorly written articles

    It is often impossible to actually get to the headline featured in the article. An example: "Big fish found in lake". To learn of the 'big fish' may require dozens of pages and often is never described. VERY poorly written and very frustrating.

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    Reviewed  ·  3 comments  ·  News  ·  Admin →
  16. Why are all the graphics made into those stupid little boxes? Can't you use mail carriers that don't eat graphics

    My graphics in mail end up these stupid little boxes. If I wanted my graphics to not show I would use gmail or another. Every mail I open the graphics are little tiny boxes with some stupid coloring in them.

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    Reviewed  ·  1 comment  ·  Admin →
  17. Yahoo Mail is arcane and lacks options available in AOL. Substituting Yahoo mail for AOL mail will be the end of AOL

    Yahoo Mail is arcane and lacks options available in AOL. Substituting Yahoo mail for AOL mail will be the end of AOL.

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    Reviewed  ·  0 comments  ·  General  ·  Admin →
  18. Eliminate pictures of the British royal family and movie stars. What's this picture today of a woman jumping up so we can see her *****

    Eliminate pictures of the British royal family.and movie stars.

    Eliminate pictures of women jumping up so we can see her *****. Really low class.

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    Reviewed  ·  0 comments  ·  Admin →
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    Reviewed  ·  2 comments  ·  Admin →
  20. Aol looks so old

    I have not had an aol desktop plan for years. I just signed up for the gold plan and am shocked to see that they still have the same old interface they did 20 years ago. Can't they hire someone to give a more updated and new look to this. I feel like I am back in the dark ages. Come on folks, we are almost in the year 2020 get with it and make some changes before we all leave for something new and innovative.

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    Reviewed  ·  0 comments  ·  Admin →
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