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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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1470 results found

  1. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  2. WHEN I HIT REPLY THE EMAIL COMES BACK TO MY EMAILL ADDRESS IT DOES NOT GO TO THE EMAILL THAT I WHANT TO REPLY TO

    WHEN I HIT REPLY THE EMAIL COMES BACK TO MY EMAILL ADDRESS IT DOES NOT GO TO THE EMAILL THAT I WHANT TO REPLY TO

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  3. EMail Time Zones

    Time Sent/Received. Can someone explain why my emails still show Standard time not Daylight Saving Time? Why wasn't there an automatic update? The times appear to be correct but all sent/incoming show Standard time.

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    0 comments  ·  Mail  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  4. i can not even chat with an agent. What has happened to AOL

    Tried to get someone to answer some questions . I have been a member 23 years

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    1 comment  ·  Account  ·  Admin →
  5. We're glad you're here

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    1 comment  ·  Browser  ·  Admin →

    Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.

  6. What are y'all doing with my MAIL folder?? When I permanently delete mail, that's what I mean. Now, I find old deleted in my folder. WHY?

    Quit messing with Mail Folder. Y'all have a bad habit of screwing it up, just because someone thinks they have to "fix" something not broken....job scared??

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    Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.

  7. There are too many problems with AOL Desk Gold.

    1. Everything's messed up. I was trying to save an email under AOL Gold on my PC and the email disappeared

    2. Then I got a pop up Alert message " OOPS something went wrong
      Error: 310-ERR-TOO-MANY-REDIRECTS."

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    Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  8. reply button

    When I try to forward or reply to my email - it causes my AOL desktop to freeze. This happens quite frequently - just in the past month it has happened several times.

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    0 comments  ·  Other  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  9. Location Setting

    Location Setting

    Location setting from welcome page does not transfer when extended forecast is requested.

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    5 comments  ·  Other  ·  Admin →

    Let me put you in touch with one of our technicians to check if they can help you out. Please call at
    1-888-265-3733. Our experts are available 24/7 by phone.

  10. We're glad you're here

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  11. What the Heck is going on????? Can't open some of my mail finding duplicate address in my address book and then some of them aren't right

    Some of my emails are coming up blank have to click 2 or 3 times. Finding duplicate addresses in address book and some of them are omitting letters or numbers or extra letters and numbers have been added. If it not one thing its another why can't you get your ---- together and give us what we pay for? AOL from **** ever since new people took it over. This is bull

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    0 comments  ·  Mail  ·  Admin →

    Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  12. We're glad you're here

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    Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  13. We're glad you're here

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    1 comment  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  14. save image as in email not working

    "Save image as" in email not working

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    2 comments  ·  Mail  ·  Admin →

    Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.

  15. when

    when opening the read folder the date/from/subject line does not stay the way i want them to stay even though i click on save window size and position

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  16. Stories from Boredom Therapy cause the background to disappear

    Boredom Therapy stories cause the Background Displays to disappear. I see other complaints about this and nothing has been done - why not? It has happened twice so far today and I've only been on for about an hour. either fix it or get rid of the Damned Boredom Therapy, it's a total waste of time any way.

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    0 comments  ·  Browser  ·  Admin →

    Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  17. No one in the AOL community can see my posts on AOL articles. Please fix now.

    No one in the AOL community can see my posts on AOL articles. Please fix now.

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    1 comment  ·  News  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  18. When I copy and try to paste a second image, it will paste the first or previous image instead. Please fix this! It's very frustrating!

    I have to shut down and restart in order to paste the current image I want to paste. It pastes the previous image instead of the current copied image. I've sent feedback about this problem before, but it has not been fixed. Are you listening, AOL Gold?

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    0 comments  ·  General  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  19. Have had a British newspaper for years as a favorite. Always came up when went to. Past three days when pulled up all i get is AOL error 310

    have a AOL that works Items placed as favorites and reviewed daily for years only to have AOL say error 310 is ********

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    1 comment  ·  Admin →

    Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.

  20. Can't view pictures my sent pictures.

    I can send Emails with pictures to friends and they get them fine, however when I open them the writing is fine but the pictures are tiny icons that won't open. This is brand new. What happened?

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    0 comments  ·  Mail  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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