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AOL App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve the AOL App?

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95 results found

  1. Change Apple iPhone icon back to blue!!!

    21st ranked
    0 comments  ·  Admin →
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  2. If it isn't BLUE, it's not AOL!

    Are you kidding now with the YELLOW logo. AOL must remain BLUE, just as it was when I was one of the first to sign on to AOL. There are a lot of things that can be improved with AOL. Changing the color is not one of them! Stop trying to change things that are not broken, and focus on changes that will improve the service. Nobody likes this yellow logo. Are you listening?

    21st ranked
    0 comments  ·  Admin →
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  3. Email first!! Not news!!!

    Please change the app back to email first!! I’m tired of going the extra step to avoid the news!!

    21st ranked
    0 comments  ·  Admin →
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  4. Eliminate timing out of app

    When composing an email message, the app times out after a minute. It does save it in Drafts, although it is very frustrating to always be interrupted when writing a message.

    24th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  5. All new mail should load

    Some of my new mail shows up. Ex. It says I have 70 emails but only 10 show up. If I go out of new mail and go to old mail or sent mail and then return to new mail the rest of my new mail shows up. Shouldn’t all of my new mail show up without me having to go out and in again? This is not right.

    24th ranked
    0 comments  ·  Mail  ·  Admin →
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  6. Make a one swipe way to delete a contact. Alphabetize contacts.

    See above.

    24th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  7. Read Receipt Feature

    Would it be possible to add a read receipt feature to let us know an eMail has been read? Thank you.

    27th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  8. Can not move email to different folders as they do not open up since the last update

    27th ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  9. App Icon

    Please change the color of the App Icon from yellow to blue or a more soothing color, or at least give us the option to select a color of our own choice. I have been a member of AOL for many years and I use it for email and news. The new bright yellow color with black letters is very loud and annoying. I wish you hadn’t changed it and of course none of the users has a choice.

    29th ranked
    0 comments  ·  Settings  ·  Admin →
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  10. Make a way to stop need email going to junk maibox

    I have some emails that are giong to my junk file automatically, would like them to come to my new mail inbox

    29th ranked
    2 comments  ·  Mail  ·  Admin →
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  11. I can’t open attachments or open previews from emails on my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    I can’t open attachments or open previews from emails on my AOL app from my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    29th ranked
    0 comments  ·  Mail  ·  Admin →
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  12. If I’ve checked keep me logged in, keep me logged in. Don’t make me sign in again. That sounds simple enough, doesn’t it?

    AOL could slide into the 21st century by adding facial recognition. 😊

    29th ranked
    0 comments  ·  Admin →
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  13. Stop automatically opening next email.

    29th ranked
    0 comments  ·  Admin →
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  14. straight-to-inbox feature is no longer working

    I have the paid version of the app that allows you to go straight to your inbox when you open it, and that feature is no longer working. I’ve restored purchases and everything and no matter what when I open the app it goes to the new stories that mind you I have no desire to see.

    34th ranked
    0 comments  ·  Mail  ·  Admin →
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  15. Put somebody in the office I can contact anything I can’t get into my mail in Center open 24 hours a day what’s wrong here

    35th ranked
    1 comment  ·  Admin →
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  16. Not able to get email updates on iPhone mail app when someone sends email

    35th ranked
    1 comment  ·  Admin →
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  17. Notification problem

    I am not receiving any notifications for incoming mail on the mail app on my iPhone. It is working on my iPad.

    37th ranked
    0 comments  ·  Mail  ·  Admin →
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  18. Need larger FONT for Emails going in and out!!!

    Fix the Aol APP.
    Please create larger FONT option for writing email and viewing email for IOS Apple phones on AOL APP! Please!

    37th ranked
    1 comment  ·  Admin →
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  19. Include DESKTOP PC'S PLEASE

    Include DESKTOP PC'S PLEASE

    37th ranked
    2 comments  ·  Admin →
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  20. Overheating on iOS

    When using the aol app it overheats my phone after a few minutes. This is when I’m just reading/writing emails. I don’t know why this happens because it never used to. My phone gets extremely hot and the app crashes.

    iPhone 13 Pro
    iOS 16.3

    37th ranked
    0 comments  ·  Mail  ·  Admin →
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