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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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95 results found

  1. Allow folders to be moved

    I had to rearrange my folders to be more organized. Long pressing any folder only allowed for renaming, creating a sub folder, or deleting. It was quite cumbersome to have to create new folders with the same name and move the contents of the old folder into the new one. Long pressing and gaining the ability to drag and drop into parent folders would be a massive improvement

    55th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  2. AOL Email for Outlook

    Email on my outlook no longer ending what is the outgoing & ingoing stmp something changed. Please help

    55th ranked
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  3. The yellow app icon is HORRENDOUS!

    Either change it back to blue or pick a different, less OBNOXIOUS color. Who’s bright, ugly idea was this?

    63rd ranked
    0 comments  ·  Admin →
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  4. Update never opens to mail, always news

    I am hating that the update defaults to opening AOL News. I only use the app for checking email, and I shouldn’t have to click to email every time I open the app. Makes me want to get rid of AOL. Change the default to whatever category a user last used when they were in the app.

    63rd ranked
    0 comments  ·  Admin →
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  5. When I try to sign it, it returns to the the first page which requires me to sign in again. This repeats continuously

    When I try to sign in to my AOL APP, it returns to the first page which requires me to sign in again. This repeats continuously

    63rd ranked
    0 comments  ·  Admin →
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  6. Go back to old AOl so called upgrade DOESNT WORK WELL ON IPAD!

    Have to reload to get Mail, stories after turning off!

    63rd ranked
    0 comments  ·  Admin →
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  7. ensure that it will still be working one day later.

    Ensure aol mail will still work on new iPad, laptop, phone more than one day after purchase. That way a tech can fix before you take the new device home.

    63rd ranked
    2 comments  ·  Admin →
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  8. Option to turn off news

    The news is a horrible and triggering feature that should have an option to be turned off or at least customized accordingly. I am not a fan of opening the app to news everytime and having to close my eyes just to get to my inbox. Please fix this, I'm not the first to be concerned about this feature.

    63rd ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  9. Just installed ISO 18.1 on my Ipad, I can view my email but freezes when trying to return to home screen.

    Seems like a bug not addressed with 18.1 update. Update app. to work as previously intended.

    63rd ranked
    0 comments  ·  Mail  ·  Admin →
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  10. Change aol mail display screen for IPad os from split screen to full screen.

    63rd ranked
    0 comments  ·  Admin →
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  11. cannot preview calendar files

    I received emails with attached calendar entries (a .ics file) but I cannot preview them. Please add this feature.

    63rd ranked
    0 comments  ·  Admin →
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  12. Go back to old Aol. New one is terrible.

    Bring back old AOL.

    63rd ranked
    0 comments  ·  Admin →
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  13. Bug: Dark Mode not supported when composing mail

    When replying to a message or composing a new one, the Dark Mode setting is not supported, and a bright white screen is used for writing an email.

    63rd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  14. Preview messages need to allow user to increase Font size

    Please allow a setting to increase Font Size for preview and actual email content permanently.
    Preview wording is way too small and so is the text size inside emails. I can’t access mail on my IPhone after hours of customer support so they said to use the AOL app which needs increasing font options.

    63rd ranked
    0 comments  ·  Settings  ·  Admin →
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  15. Indicates that email was sent to a person

    Mail is not being sent and no indication that it has been sent

    63rd ranked
    0 comments  ·  Mail  ·  Admin →
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  16. I don’t want to be asked why I don’t like an email every other email I go to delete - get rid of this pop up question

    Please get rid of pop up question asking me why I don’t like every other email that I go to delete

    63rd ranked
    0 comments  ·  Admin →
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  17. No sounds with iOS 17 upgrade

    Once I upgraded to the IOS 17 I’ve lost my sounds on my aol app. Settings are correct. I uninstalled and reinstalled the app. Restarted my phone. And checked the iPhone sound settings. Still not working! Thank you!

    63rd ranked
    0 comments  ·  Settings  ·  Admin →
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  18. Notifications/Badges Don't Clear

    Notifications and app icon badges don't clear automatically if an email message is read on another device.

    Let's say you receive an email while you're sitting at your computer. Both the computer and your iPhone will notify on new mail. If you now read the email on your computer, the AOL mobile application never checks again to see if that message was marked as read, so the notifications stay raised until the user clears them. App badge also shows prior unread count and requires an inbox refresh to update. Seems like a minor fix, but it would greatly improve QoL.

    63rd ranked
    0 comments  ·  Settings  ·  Admin →
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  19. Stop changing the colors of the flagged messages to red....I use a certain color for certain messages!!! I'm 79 and really want the flags to

    Please see the above lengthy statement !!!

    63rd ranked
    0 comments  ·  Mail  ·  Admin →
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  20. News Doesn’t work anymore

    News doesn’t work anymore. At first, it just would t refresh. I deleted the app and reinstalled. Now it’s completely blank and doesn’t work at all.

    63rd ranked
    0 comments  ·  News  ·  Admin →
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